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Client Executive at Softheon | Remote

SoftheonRemote — United States
Remote Full-time $60K/yr - $70K/yr

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Experience Level

Entry Level

Qualifications

Responsibilities:Foster a strong sense of urgency and initiative to ensure tasks are completed efficiently, emphasizing collaboration. Act as the primary liaison for clients, managing meetings to address their concerns, track open tickets, and prioritize enhancement requests. Provide transparent updates on ticket statuses to clients, managing their expectations regarding resolution timelines.

About the job

Job Title: Client Executive 

Team: Client Success 

Job Location: Remote 

Join Our Mission 

Be a part of transforming healthcare! At Softheon, we create innovative software solutions that facilitate the selection of optimal health insurance for individuals. Our technology empowers health plans and government clients by streamlining administration, reporting, and operational tasks. By simplifying complex processes like enrollment, billing, and renewals, we allow our partners to focus on their core missions.

Our Culture 

We pride ourselves on a culture rooted in collaboration, innovation, and appreciation. At Softheon, we celebrate the unique talents and contributions of each employee, recognizing that every individual plays a vital role in our mission. Our commitment to making healthcare more affordable and accessible to all Americans is what drives us forward.

About the Role 

We are searching for a Client Executive to enhance our external communication efforts regarding the technological innovations and market solutions we are developing. In this role, you will articulate your clients' current operations while identifying opportunities to propose new business initiatives aligned with their needs and our technological advancements. A successful Client Executive will have a strong passion for understanding software solutions and their impact on client operations.

This role requires the ability to connect with clients in an engaging and enthusiastic manner, working collaboratively to complete tasks and inspire teams. If you excel at understanding people and using that insight to motivate and persuade others, we want you!

About Softheon

Softheon is dedicated to revolutionizing the healthcare landscape by providing software solutions that simplify health insurance selection, making healthcare more accessible and affordable for everyone. Our team values innovation and creativity, driving us closer to our mission every day.

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