Client-Focused Trading Specialist

TripleLiftChicago, IL, United States; Detroit, Michigan, United States; Toronto, Ontario, Canada

On-site Full-time $50K/yr - $70K/yr

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Experience Level

Experience

Qualifications

The ideal candidate should possess strong analytical and technical skills, along with a proven ability to communicate effectively with diverse stakeholders. Experience in digital advertising, particularly with demand-side platforms, is highly desirable. A Bachelor's degree in a relevant field is preferred.

About the job

About TripleLift

At TripleLift, we are revolutionizing digital advertising by combining stunning creative, reputable publishers, actionable data, and intelligent targeting. With over one trillion ad transactions monthly, we empower publishers and platforms to maximize their revenue. Our innovative technology connects top brands with audiences across online video, connected television, display, and native advertising formats. Our clients choose us for our cutting-edge solutions, premium ad formats, and a dedicated team of experts focused on enhancing their performance.

As a proud member of the Vista Equity Partners portfolio, we are certified by the NMSDC and are committed to diverse spending goals and economic inclusion. Discover how TripleLift is elevating the programmatic ecosystem at triplelift.com.

Overview

TripleLift is on the lookout for a meticulous and client-oriented Trading Specialist to facilitate the successful activation and ongoing management of our advertising partnerships. As a pivotal member of our Demand team, you will act as the main technical operational liaison for our clients, ensuring campaigns are correctly configured, tags are thoroughly QA'd, performance is diligently tracked, and any issues are swiftly addressed.

This position involves direct client interaction and requires a blend of technical acumen, problem-solving abilities, and exceptional communication skills. The ideal candidate will be adept at collaborating with advertisers, agencies, and trading desks to troubleshoot challenges, confirm campaign specifics, and ensure smooth activations that yield outstanding results.

Key Responsibilities

Act as the primary technical contact for assigned accounts, fostering robust relationships with their operational and technical teams.
Deliver consultative activation support for advertisers and agency partners across all TripleLift formats within integrated DSPs.
Oversee live campaigns to guarantee successful delivery while proactively identifying risks or optimization opportunities.
Take ownership of end-to-end troubleshooting for campaign-related issues, including performance metrics, delivery timelines, pacing, and tracking accuracy.
Serve as the first point of contact for client inquiries related to technical, operational, and product matters.
Collaborate internally with product and engineering teams to enhance service delivery.

About TripleLift

TripleLift is a pioneering advertising technology company that is dedicated to enhancing the quality of digital marketing. Through our innovative solutions and commitment to excellence, we enable brands to connect meaningfully with their audiences and achieve outstanding results.

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