Client Operations and Due Diligence Analyst

Join our dynamic VANTAGE team at Control Risks as an Associate Research Manager, where we specialize in third-party due diligence to assess our clients' current, former, or potential counterparties. Our mission is to identify any issues that could pose reputational or business risks, no matter where they are in the world. This role is compliance-driven and involves managing a high volume of work.The Associate Research Manager will play a critical role in maintaining the quality of VANTAGE outputs. You will oversee and mentor a team of researchers, ensuring they produce clear, analytical, and exceptionally well-written reports that safeguard our clients' integrity and reputation.In addition, you will assist the Research Manager in training new researchers and managing projects, utilizing both internal and external resources to ensure timely and effective project completion.

Join the Airwallex TeamAt Airwallex, we are revolutionizing the global finance landscape with our cutting-edge, unified payments and financial platform tailored for businesses worldwide. Our proprietary infrastructure and software empower over 200,000 businesses, including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN, to seamlessly manage their business accounts, payments, spend management, and treasury functions on a global scale.Founded in Melbourne, our diverse team of over 2,000 innovative professionals spans 26 offices globally. With a valuation of US$8 billion and backing from industry leaders such as T. Rowe Price, Visa, Mastercard, and Sequoia, we are at the forefront of creating the future of global financial solutions. If you’re eager to engage in ambitious, impactful work, we invite you to join us!What We Look ForWe seek driven builders who possess a founder-like mentality and desire to create substantial impact. You should bring robust expertise and a sharp analytical mindset, motivated by our mission and operating principles. You are quick to act with sound judgment, curious, and make data-driven decisions that balance speed and thoroughness.Collaboration is key; you should excel at transforming innovative ideas into tangible products, ensuring tasks are executed thoroughly from start to finish. Utilize AI effectively to enhance productivity and expedite problem-solving. Here, you will address complex, high-stakes challenges alongside exceptional colleagues while advancing your career in the evolving realm of global banking. If this resonates with you, let’s innovate together!About Our Operations TeamThe Operations team at Airwallex is the backbone of every product and customer interaction. We design, execute, and continually refine the processes that drive our global payments, accounts, cards, and financial operations. Join a collaborative, high-performing group that works closely with Product, Engineering, Finance, and Risk teams to ensure the safe and efficient flow of funds worldwide. Our meticulous, data-driven approach is fueled by a passion for creating scalable operations that empower our clients to thrive.Your RoleAs an Analyst in Reconciliation Operations, you will be integral to ensuring that each incoming and outgoing payment is processed accurately, reconciled, and documented across our banking partners and ledgers.

Delivery Hero is hiring a Procurement Operations Analyst in Kuala Lumpur. This position centers on improving procurement processes and supporting efficient supply chain management. Role overview The Procurement Operations Analyst will analyze procurement data to identify trends and opportunities for improvement. The role involves working closely with teams from different departments to streamline workflows and support cost-saving initiatives without sacrificing quality. What you will do Review and interpret procurement data to guide decision-making Identify ways to optimize supply chain operations Collaborate with cross-functional teams to improve processes Support efforts to achieve operational efficiency and cost savings Requirements Experience or strong interest in procurement or supply chain management Analytical skills with attention to detail Ability to work effectively with colleagues from different functions

About Pave Bank:Pave Bank is revolutionizing the world of business banking as the first programmable bank globally. Founded by the visionary team behind Monzo and BigPay, we are committed to reshaping the landscape of global business banking through innovative programmable financial infrastructure combined with unparalleled client experiences.About Client Operations:The Client Operations team plays a pivotal role in ensuring our clients effectively adopt, operate, and grow with Pave’s banking platform. We operate at the confluence of client needs, operational excellence, engineering, and compliance, guaranteeing reliable service delivery while striving for continuous improvement in operational efficiency and client satisfaction.Our mission is to empower clients to maximize the value derived from Pave’s platform while upholding the highest standards of operation and regulation.Role OverviewIn the capacity of a Client Operations Manager, you will oversee the complete operational lifecycle of client relationships—from onboarding to ongoing support and optimization. You will facilitate the successful implementation and operation of Pave’s banking products while championing operational excellence across client workflows. This role necessitates robust collaboration with Product, Engineering, Compliance, and Risk teams to meet client requirements while ensuring regulatory compliance.This position merges client relationship management, operational problem-solving, and data-driven decision-making.Key Responsibilities:Operational Management: Proactively discover opportunities to enhance client adoption and operational efficiency.Account Management: Cultivate strong, trustworthy relationships with client stakeholders to deliver a superior service experience.Revenue & Retention: Drive initiatives aimed at improving Net Revenue Retention (NRR) through active client engagement and product adoption.Recognize expansion opportunities, including cross-selling and upselling additional Pave services.Operational Excellence: Identify operational hurdles and implement scalable solutions to enhance service delivery, contributing to internal operational documentation and knowledge bases.

About AirwallexAirwallex is a pioneering unified payments and financial platform tailored for global enterprises. Our unique blend of proprietary infrastructure and innovative software empowers over 200,000 businesses around the world—including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN—with comprehensive solutions for managing everything from business accounts and payments to spend management and treasury, as well as embedded finance on a global scale.Founded in Melbourne, our team of over 2,000 dynamic and creative tech professionals spans 26 offices worldwide. Valued at $8 billion and backed by industry-leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of building the future of global payments and finance. If you are eager to engage in transformative work that shapes the future of finance, we invite you to join us.

About Us:At Tarro, we are dedicated to creating innovative solutions that empower small brick-and-mortar restaurants, freeing them from the complexities of daily operations. Our suite of products establishes seamless connections between restaurants and their customers through AI-driven order management, delivery solutions, payment processing, and point-of-sale systems. We believe in combining technology with human interaction to tackle the real challenges faced by small business owners.We prioritize our customers, ensuring their success translates into our own. Despite the vast potential of the U.S. restaurant market—exceeding $1 trillion—technology solutions remain largely inaccessible for smaller establishments. We strive to bridge this gap, providing affordable tech solutions that empower small restaurant owners to compete effectively.Having achieved profitability for nearly a decade, Tarro has experienced remarkable growth, registering a 5x increase in revenue over the past four years. As of our last funding round in mid-2022, we were valued at $450 million, with significant advancements in customer acquisition, product offerings, and workforce expansion. With thousands of loyal restaurant partners and nearly 20 million customers served, Tarro has been recognized as one of Built In’s top workplaces in 2023.Join us in our mission to help independent restaurants thrive! Learn more about our culture and values here.Your Role:We are seeking a detail-oriented Client Operations Specialist who is bilingual in Mandarin and English to become a valuable member of our dynamic team in Kuala Lumpur. This full-time position is an excellent opportunity for recent graduates to cultivate essential skills in client operations.Your Responsibilities:Effectively address client concerns through diverse communication channels.Build and maintain trusting relationships with clients as a strategic advisor.Foster sustainable client relationships through proactive engagement and transparent communication.Provide timely and appropriate solutions to resolve customer issues efficiently.

Join Airwallex as a Senior Analyst in Onboarding OperationsAt Airwallex, we are redefining global business payments and financial solutions. With our cutting-edge platform, we empower over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—to manage everything from business accounts and payments to embedded finance at a global scale.Founded in Melbourne, our diverse team of over 2,000 talented individuals spans 26 offices worldwide. Valued at $8 billion and backed by prestigious investors such as T. Rowe Price, Visa, and Mastercard, we are at the forefront of building the future of global finance. Ready to take on the most ambitious work of your career? Join us!The Operations team at Airwallex is dedicated to ensuring the seamless functioning of our services. We optimize workflows, enhance operational efficiency, and provide exceptional customer support, driving growth and maintaining high service standards. If you're passionate about transforming complex challenges into streamlined solutions, we want to hear from you.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. Our unique blend of proprietary technology and software solutions empowers over 200,000 businesses globally, including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN, to seamlessly manage everything from business accounts and payments to spend management and treasury, all while integrating finance on a worldwide scale.Founded in Melbourne, Airwallex boasts a dynamic team of over 2,000 innovative professionals across 26 offices worldwide. With a valuation of US$8 billion and support from industry leaders such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, we are at the forefront of shaping the future of global payments and financial services. If you are prepared to engage in the most ambitious work of your career, we encourage you to join our team.

This 6-month contract role with moomoo is based in Kuala Lumpur and centers on supporting the operational flow of corporate actions for both local and international markets. The Junior Operations Analyst works closely with internal teams and external partners to ensure accuracy and efficiency in daily processes. What you will do Assist with the accurate and timely processing of corporate action events in both local and global markets. Support the prompt submission of client instructions to Share Registrars or Custodians. Communicate with Share Registrars and other stakeholders to resolve queries related to corporate actions. Monitor announcements from Bursa Malaysia and US markets to stay updated on relevant corporate actions. Help verify and process dividends, interest payments, and other corporate events. Coordinate pre-matching for share transfers and follow up with involved parties. Facilitate daily settlement operations for equities and various financial products across local and international markets. Assist in maintaining operational controls using internal systems and tools. Participate in user acceptance testing (UAT) and provide feedback to support system improvements. Help prepare regulatory reports and ensure submissions are completed on time. Take on other tasks or projects as assigned by the team lead or manager. Location This position is based in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

Moomoo was founded to break down the barriers in the investment landscape, offering a platform that is not only user-friendly but also rich in tools and resources. Our mission is to empower investors of all backgrounds to engage confidently in the market, providing comprehensive support and fostering a vibrant global community. Join us in revolutionizing the investment experience!Are you eager to contribute to a cutting-edge fintech company that is reshaping how investors approach the markets? If so, we have an exciting opportunity for you!Key Responsibilities:Facilitate the complete trade lifecycle for Securities, Options, and Futures across US, HK, SG, and MY markets.Ensure timely trade capture, matching, clearing, and settlement processes.Identify and resolve trade breaks, discrepancies in settlements, and reconciliation challenges.Manage Money Market Fund (MMF) transactions including subscriptions and redemptions, while monitoring fund cut-off times, NAV postings, and liquidity movements.Administer Corporate Actions such as dividends, rights issues, bonus shares, warrants, splits, and mergers.Accurately process client entitlements for mandatory and voluntary events.Support Derivatives Operations covering contract expirations, exercises/assignments, and margin events.Oversee share transfers, stock withdrawals/deposits, and asset movements.Conduct daily reconciliations for cash, stocks, trades, and funds, resolving discrepancies promptly.Maintain accurate audit trails and operational documentation.Collaborate with dealers, client services, custodians, fund houses, clearing brokers, and exchanges on operational matters.Perform other assigned ad-hoc tasks and projects.Lead UAT testing for systems, initiate change requests, and supervise system updates.Prepare and submit timely regulatory reports to Bursa Malaysia and Bursa Clearing.

Join NielsenIQ as a Senior Machine Learning Operations Analyst, where you will play a pivotal role in optimizing machine learning models and processes. In this dynamic position, you will collaborate with cross-functional teams to enhance data-driven decision-making, ensuring our clients achieve their operational goals efficiently.

About Us:At Tarro, we create innovative solutions that empower small brick-and-mortar restaurants, alleviating them from the operational challenges of managing their businesses. Our multi-product ecosystem integrates AI-driven order processing, delivery facilitation, payment solutions, and point-of-sale systems, fostering seamless connections between restaurants and their customers. We leverage technology alongside human expertise to tackle real-world challenges faced by small business owners.Our customer-centric approach drives everything we do. When our clients flourish, so do we. The U.S. restaurant sector represents a staggering $1 trillion total addressable market (TAM), yet it remains largely underserved by technological advancements. While major chains can invest in costly technology that gives them a competitive edge, we believe that small restaurant owners should also have access to these innovations at an affordable rate.Having been profitable for nearly ten years and experiencing 5x revenue growth in the last four years, we were valued at $450 million during our last fundraising round in mid-2022. We have since witnessed considerable growth in customer acquisition, product development, and team expansion. Thousands of dedicated restaurants have partnered with Tarro for their success, collectively serving nearly 20 million customers. We are proud to be recognized as one of Built In’s top companies to work for in 2023.To explore more about our culture, values, and how you can contribute to helping local restaurants thrive, please visit us here! Helping Independent Restaurants Thrive.

About the Role Airwallex is expanding its Financial Crime Operations team in Kuala Lumpur. As a Senior Analyst, you will play a key part in protecting the business and its customers. Airwallex’s platform supports over 200,000 businesses, enabling transactions in more than 130 countries and over 50 currencies. What You Will Do Review account activities and investigate potential financial crime risks. Assist in preparing and filing Suspicious Transaction Reports (STRs). Work closely with stakeholders to coordinate risk-based actions. Support the Financial Intelligence Unit (FIU) in ensuring compliance with relevant regulations. Who We’re Looking For Experience in financial crime operations, compliance, or a related field. Strong analytical skills and attention to detail. Ability to collaborate with teams and communicate findings clearly. Comfort working in a growing, evolving company. Location This position is based in Kuala Lumpur, Malaysia.

Join Delivery Hero as a Regional Analyst focused on our Shops Store Operations. In this dynamic role, you will analyze regional data to enhance operational efficiency and contribute to strategic decision-making. You will work collaboratively with various teams to identify opportunities for improvement and implement innovative solutions.

ABOUT USAt Teleport, we are dedicated to transforming cross-border logistics across Southeast Asia and beyond. Our mission is to enable businesses, both large and small, to access fast, affordable, and reliable delivery services, often as quickly as the next day.Join us in our quest to #do boring better — leveraging discipline, precision, and innovative thinking to foster stability, enhance efficiency, and drive long-term impact within our organization.Are you ready to craft compelling narratives for a brand that prioritizes speed, cost-effectiveness, and quality? If so, we invite you to continue reading! Discover more about Teleport here: https://www.teleport.it/***Only Malaysian citizens will be considered for this position. Visa sponsorship is not available, and candidates must possess the legal right to work in Malaysia.

About Gen Digital Inc. Gen Digital Inc. brings together well-known consumer brands like Norton, Avast, LifeLock, and MoneyLion to support digital freedom and financial empowerment. With nearly 500 million users in over 150 countries, Gen provides cybersecurity, online privacy, identity protection, and financial wellness solutions. The company values innovation and seeks talent that uses AI as a collaborative tool to drive progress. Gen offers flexible work options, generous time off, competitive pay, and a comprehensive benefits package. The culture encourages resourcefulness, customer focus, open discussion, and ongoing learning. Team members come from a variety of backgrounds and experiences, and mutual respect and support are central to how the company operates. About the Product Operations Analyst Role This position is based in Kuala Lumpur, the technology hub for MoneyLion within Gen. The Product Operations Analyst joins a diverse team focused on building new approaches in the finance sector. What You Will Do Act as a key link between customer-facing operations and the product and engineering teams working on MoneyLion features. Analyze customer contact drivers and work with colleagues to build a clear customer narrative that identifies important opportunities. Use root cause analysis to troubleshoot and resolve issues effectively. Apply data analytics skills to support a data-driven approach for team decisions. Who We’re Looking For Experience in data analytics and using insights to guide decisions. Strong understanding of root cause analysis and troubleshooting. Ability to collaborate across teams and communicate findings clearly. Enthusiasm for working at the intersection of product, engineering, and customer operations. Location Kuala Lumpur, Malaysia (MYS)

NielsenIQ is looking for a Data Operation Analyst fluent in Mandarin to join the team in Kuala Lumpur (KL Eco City Bangsar). This position centers on analyzing data sets and maintaining high standards of data accuracy. The analyst will play a key part in supporting client business strategies by delivering clear, actionable insights. Main responsibilities Analyze and interpret data sets to identify trends and patterns Ensure the accuracy and reliability of data used in reports and projects Collaborate with multiple departments to improve data operations Contribute to the success of projects by providing insights and recommendations Requirements Fluency in Mandarin Strong attention to detail Ability to work closely with cross-functional teams This role focuses on supporting both internal teams and clients through careful data analysis and effective communication across departments.

Join Endava as a Senior Business Analyst, where you will play a pivotal role in delivering exceptional client solutions. As a key member of our Client Delivery department, you will leverage your analytical skills and industry knowledge to drive project success and enhance client satisfaction. Your expertise will be vital in gathering requirements, analyzing business processes, and recommending innovative solutions that align with our clients’ strategic goals.

Join QCP, Asia's premier digital asset partner, dedicated to empowering our clients with seamless integration of digital assets into their financial portfolios.We provide an extensive suite of solutions, ranging from spot on/off ramping and fixed income strategies to vanilla options and custom exotic products.Our mission is to be the most trusted partner in the digital asset markets, delivering innovative solutions that establish digital assets as essential components of every investment portfolio, balance sheet, and treasury.Since our inception in 2017, we have recognized the transformative potential of digital assets in reshaping financial markets and the broader landscape. We are at the forefront of change, successfully navigating through three market cycles while bridging the gap between institutional and cryptocurrency ecosystems.We prioritize building trustworthy partnerships, with a strong commitment to client success and care in everything we do.