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Client Program Manager

AvettaNewcastle, New South Wales, Australia; Sydney, New South Wales, Australia
Hybrid Full-time

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Experience Level

Manager

Qualifications

Key Responsibilities:Program Management:Develop, implement, and manage program initiatives that align with organizational objectives. Oversee multiple projects and teams within strategic client programs to ensure that all goals are met or exceeded. Collaborate with sponsors and cross-functional teams to define project scope, deliverables, resources, timelines, and work plans. Monitor program performance, identify potential risks, and implement effective mitigation strategies. Provide comprehensive management reporting and status updates to stakeholders. Client Success:Serve as the primary liaison for strategic clients, nurturing relationships and identifying additional stakeholders. Conduct regular Success Planning and Quarterly Business Review (QBR) sessions to demonstrate value and outline next steps. Act as a trusted advisor concerning product functionality, best practices, and program recommendations. Drive the adoption and expansion of Avetta’s platform through proactive engagement and training.

About the job

Work Location and Schedule

This Client Program Manager role is based in New South Wales, Australia. Avetta prefers candidates who can commute to either the Sydney office at Level 35 Tower One Barangaroo, 100 Barangaroo Avenue, Sydney, NSW 2000, or the Newcastle office at 426 King Street, Newcastle, NSW 2302. The position follows a hybrid work model: three days each week in the office and two days working remotely.

Role Summary

Avetta’s SaaS platform connects organizations to a wide network of suppliers, contractors, and vendors. Serving over 85,000 customers in more than 100 countries, the company’s cloud-based technology delivers tools and insights to help businesses and their supply chains grow sustainably.

The Client Program Manager leads strategic, high-value client accounts and oversees the delivery of large-scale SaaS client programs. This position focuses on driving adoption, retention, and growth, while guiding client success initiatives. The role requires coordination with cross-functional teams, oversight of complex projects, and building strong client relationships to deliver maximum value and impact.

Eligibility Requirements

  • Full working rights in Australia are required.
  • Avetta does not provide current or future sponsorship for this position.
  • Proof of work eligibility will be requested during the final stages of the hiring process.

About Avetta

Avetta is a leading SaaS platform that connects organizations with qualified suppliers, contractors, and vendors across the globe. Our platform enhances visibility and drives sustainable growth through innovative cloud technology and expert insights, serving over 85,000 customers in more than 100 countries.

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