Qualifications
The ideal candidate will possess excellent communication skills, both written and verbal, and have a proactive approach to problem-solving. A background in sales or customer support is advantageous, but not mandatory, as we welcome those looking to start their careers in these fields. Strong organizational skills and the ability to work effectively in a team are essential. Additionally, familiarity with CRM software and other customer service tools will be beneficial.
About the job
Join SGS, a leading inspection, verification, testing, and certification company, as a Client Relationship Manager. In this role, you will be instrumental in maintaining and enhancing client relationships, ensuring customer satisfaction, and contributing to the growth of our business.
As a part of our dynamic Sales and Customer Support teams, you will engage with clients to understand their needs and provide tailored solutions. You will also assist in the development of strategies to improve client engagement and retention.
About SGS
SGS is the world’s leading inspection, verification, testing, and certification company. With a global network of over 2,600 offices and laboratories, we are committed to delivering high-quality services that enhance the safety and efficiency of our clients' operations.