companyViva.com logo

Client Relationship Representative - Field-Based in Milan

Viva.comMilan, Metropolitan City of Milan, Italy
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Requirements:Minimum of 2 years of business development experience, preferably within a fast-paced financial services environment. Strong understanding of financial products and services, including their features and advantages. Proficient in using Customer Relationship Management (CRM) systems. Exceptional negotiation skills. Strong organizational and time management capabilities. Resilience and ability to manage objections effectively. Ability to navigate a diverse client base. Proficient in computer applications and possess a tech-savvy mindset. Fluent in both English and Italian.

About the job

About Viva.com

Viva.com stands as the premier Tech Bank in Europe for businesses, pioneering the transformation of omnichannel payment acceptance. Our offerings include card issuance, loans, and deposit accounts tailored specifically for businesses across the continent. As a licensed entity under the Bank of Greece, we operate in 22 EU countries, delivering a seamless suite of financial services. We are the first to introduce the innovative 'Tap on Any Device' technology, allowing payment acceptance across various devices and even without them. Currently, Viva.com is at the forefront of providing All-in-One business solutions, powered by an extensive array of financial services. Our holistic approach to business needs is further enhanced by a dynamic ecosystem of over 450 tech partner-innovators in both software and hardware. By connecting directly with all local payment schemes and alternative payment methods across Europe, we significantly elevate our value proposition. Our vision is to deliver a value-driven platform that accelerates the adoption of cutting-edge technology for businesses.

Role Overview: As a member of the Direct Representatives Team, you will play a vital role in promoting our services directly to clients, ensuring effective activation and ongoing support for our merchant partners.

Key Responsibilities:

  • Engage with clients on-site to promote company services.
  • Assist merchants in the verification and activation processes.
  • Track and analyze the performance of client portfolios.
  • Deliver personalized support and consultation for existing merchants.
  • Participate in both scheduled and self-initiated client engagement activities.
  • Ensure new merchants in your portfolio complete their registration.
  • Support existing clients in maintaining active usage of our services.
  • Escalate issues by initiating cases for complex problems.
  • Effectively present product features and benefits to clients.
  • Travel to meet clients and participate in industry events.

About Viva.com

Viva.com is a technology-driven bank dedicated to providing innovative financial solutions for businesses across Europe. As the first Tech Bank in Europe, we specialize in omnichannel payment acceptance and a comprehensive range of financial services. Our commitment to excellence and innovation sets us apart in the industry, making us a leader in the transition towards modern business solutions.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.