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Experience Level
Entry Level
Qualifications
We are looking for team-oriented individuals who are:Collaborative and enthusiastic about teamwork. Driven, hardworking professionals committed to excellence. Open to mentorship aimed at enhancing project management and customer service skills to achieve outstanding results for clients. Motivated to develop their careers through hands-on leadership and opportunities for advancement within Guidepoint. At Guidepoint, we are dedicated to fostering your career growth. Explore our Client Service Career Trajectory.
About the job
As a Client Service Associate, you will delve into your clients' distinct business challenges and pinpoint the experts capable of providing insightful solutions. Your role will involve sourcing and onboarding new experts into our vast network of over 1,500,000 Guidepoint Advisors, ensuring the right match between client and expert. This position is often a stepping stone for recent graduates, offering a unique platform to apply essential business skills while gaining exposure to diverse industries and fields.
About Guidepoint
Guidepoint is a dynamic organization that thrives on collaboration and excellence. We are committed to the professional development of our employees, providing mentorship and opportunities for career advancement.
Overview: Join Guidepoint and play a pivotal role in driving our success! As a Client Service Associate on our Institutional team, you will engage with clients to understand their specific business challenges and connect them with top-tier experts capable of providing valuable insights. With access to a network of over 1,500,000 Guidepoint Advisors, you'll h…
Company Overview:TransPerfect stands as a leading force in the global language services industry, backed by over 30 years of expertise as a large American corporation. More than just a mere translation agency, we are dedicated to providing our clients with comprehensive localization solutions. Catering to businesses with global operational needs or localization demands, we offer a variety of support services including our proprietary SaaS platform GlobalLink, translation, multicultural and digital marketing, search engine optimization, website globalization, multimedia localization, gaming localization, e-learning and training, life sciences and pharmaceutical localization, as well as legal support services. With over 100 offices worldwide, our clientele mainly comprises multinational corporations and large enterprises, including Fortune 500 companies.We are currently seeking a Client Services Associate to join our dynamic and innovative team. In this role, you will serve as a vital link between our clients and the internal project teams, ensuring that client satisfaction is prioritized across all service aspects.--【This position requires English as the working language, and interviews will be conducted entirely in English】Key Responsibilities:Project Initiation & MonitoringRespond to client requests for new project initiatives using our centralized technology.Understand and adhere to specific project instructions while communicating effectively with the project team.Launch all project-related tasks by providing the project team with detailed budgets, timelines, and instructions, while anticipating potential challenges to successful project completion.Collaborate with various members of the production team to assess the scope of work, producing cost and timeline estimates for translation projects and requests.Client EngagementAct as the primary contact point between external clients and internal production staff.Proactively learn about the client's industry, business needs, and company culture to educate the project team and deliver exceptional service.Set, manage, and meet client expectations while monitoring project progress to ensure adherence to deadlines and budgets, ultimately delivering high-quality results.Project TroubleshootingInvestigate client complaints, discussing issues with clients and project teams, and creatively resolving problems to alleviate concerns.Ensure all defects are addressed and resolved in collaboration with clients before submission to the project team.Qualifications:• Bachelor’s degree or higher.• Exceptional written and verbal communication skills in both English and Chinese.• Strong problem-solving and analytical abilities.• 1-2 years of experience in customer service or project management.• Excellent organizational skills with the ability to prioritize tasks and work effectively in a team environment.• Proficient in MS Office and other technical systems.• A willingness to learn, accept challenges, and thrive in a results-oriented environment.
Are you eager to kickstart your career in a dynamic business environment? Do you seek an opportunity to make an immediate impact while following a clearly defined career path? If so, our Associate Program is the perfect fit for you. About AlphaSights At AlphaSights, we unite ambitious talent from around the globe to collaborate with top-tier investment funds, strategic consulting firms, and Fortune 500 companies. Together, we empower our clients by connecting them with experts across various fields, enhancing their decision-making capabilities and driving progress. Since our establishment in 2008, we have experienced remarkable growth, with over 1,500 professionals across nine cities worldwide, solidifying our position as one of the fastest-growing companies globally. Our relentless pursuit of excellence drives us to hire only the most talented and intelligent graduates to help us reach new heights. If you meet the following criteria, join us and take your career to new heights: You thrive in a fast-paced, results-oriented environment. You excel under pressure and enjoy meeting tight deadlines. You are resilient and always ready to roll up your sleeves and get to work. You wish to leverage your multilingual skills while working with diverse talent. You aspire to develop a keen business acumen across various industries. Job Responsibilities As an Associate in the Client Service team, you will serve as the vital link between our clients and the expert knowledge they seek. In your daily tasks, you will engage in multiple projects from top-tier client organizations, including investors, strategists, and traders, who require expert insights to inform their decisions. This front-line role demands continuous communication and the ability to switch seamlessly between various workflows. Your responsibilities will include: Recruiting Experts: You will dedicate significant time daily to communicating with experts who closely align with client projects, often under tight time constraints. Understanding Project and Market Context: You will familiarize yourself with the projects and regulatory environments relevant to your clients and experts. Managing Projects: You will take full ownership of your projects, overseeing communication between clients and experts, scheduling calls, and ensuring seamless collaboration. What You Will Gain: Experience in the business world that transcends specific industries or roles. Development of transferable business and client management skills, including professional communication, negotiation, persuasion, project management, and time management. Clear Promotion Path: Opportunities for advancement to Manager within 24-30 months, with potential to become Vice President within five years. Eligibility to apply for our MBA Tuition Assistance Program after successfully completing the Client Service Associate role, providing financial support for your studies at top global business schools. Requirements We seek individuals who can bring their best selves to work each day. Ideal candidates will possess: A bachelor's degree with no prior work experience required. Strong academic performance, with a GPA of 3.3 or higher or equivalent. Outstanding extracurricular involvement during high school and university. Relevant internship experience in the business field demonstrating interest in business. Exceptional communication skills. Professional proficiency in English, with a CET-4 or CET-6 score of at least 550, an IELTS score of no less than 6.5, or a GRE score of 320 or higher. Compensation and Benefits Estimated total compensation for the first year ranges from ¥304,000 (average performance) to ¥406,700 (exceptional performance), including (i) ¥192,000 base salary and (ii) performance-based compensation (uncapped). Ten days of annual leave. Private medical insurance, medical fund, and annual health check-ups. Option to work from home every Friday.
Join QIMA as a Client Service Intern and gain hands-on experience in the dynamic field of lab testing. As a key member of our team in Shanghai, you will be responsible for assisting with client inquiries, managing documentation, and supporting project management efforts. This is an excellent opportunity for individuals looking to develop their skills in customer service and laboratory operations within a global company.
OVERVIEW: Join Guidepoint and contribute significantly to our success.As a Client Service Associate, you will delve into your clients' distinct business challenges and pinpoint the experts capable of providing insightful solutions. Your role will involve sourcing and onboarding new experts into our vast network of over 1,500,000 Guidepoint Advisors, ensuring the right match between client and expert. This position is often a stepping stone for recent graduates, offering a unique platform to apply essential business skills while gaining exposure to diverse industries and fields.
OVERVIEW: Join Guidepoint as a Corporate Client Service Associate and play a crucial role in our success. In this position, you will delve into your client's distinctive business inquiries and pinpoint the experts capable of providing insightful answers. You will recruit new professionals into our extensive network of over 1,500,000 Guidepoint Advisors, helping to match the right experts with client needs. This role often serves as a stepping stone for recent graduates, enabling you to apply essential business skills and gain exposure across various industries and disciplines. Who We Are: Collaborative and team-oriented environment Dedicated professionals striving for excellence Structured mentorship aimed at enhancing project management and customer service skills to deliver exceptional results Proactive leadership opportunities to foster career development and upward mobility within Guidepoint Guidepoint is committed to your career growth: Explore our Client Service Career Trajectory.
OVERVIEW: Guidepoint is a prominent research enablement platform dedicated to enhancing understanding and empowering our clients’ decision-making processes. Leveraging cutting-edge technology, real-time data, and exclusive expertise, we assist our clients in transforming insights into actionable strategies. Our extensive network of nearly 1.75 million experts and our team of 1,600 employees globally enable us to provide on-demand intelligence and tailored research solutions. With Guidepoint, businesses and investors can effectively navigate the vast information landscape, making it more useful and impactful. Join us in driving Guidepoint’s success. As a Senior Associate in the Client Service team, you will play a crucial role in understanding your clients’ unique business inquiries and identifying the experts who can provide valuable insights. You will recruit new experts into our expansive network of over 1,500,000 Guidepoint Advisors, ensuring that the right experts are matched with client needs. This role is often a first job for many of our employees post-college, offering a unique opportunity to apply core business skills and gain exposure across various industries and sectors. About Us: Collaborative and team-oriented environment Dedicated professionals striving for excellence Built-in mentorship programs to enhance project management and customer service skills, ensuring outstanding client results Hands-on leadership committed to your career development and upward mobility within Guidepoint We are passionate about your career growth: Explore our Client Service Career Trajectory. Your Responsibilities: Collaborate with Project Managers to devise strategies for addressing client project requests Utilize platforms like LinkedIn, press releases, case studies, and the internet to identify ideal experts who can answer clients’ strategic or investment questions Identify potential leads and invite them to join our network for client consultations Evaluate experts to ascertain their fit for specific client projects and create professional profiles for client presentation
OVERVIEW: Guidepoint is a premier research enablement platform that enhances understanding and empowers our clients' decision-making processes. Leveraging cutting-edge technology, real-time data, and hard-to-source expertise, we assist our clients in transforming insights into actionable strategies. Supported by a vast network of nearly 1.5 million experts and a dedicated team of 1,300 employees globally, we provide essential research and on-demand intelligence for leading organizations. At Guidepoint, we help companies and investors navigate the overwhelming amount of information available today, making it both practical and impactful. Become an integral part of Guidepoint’s success. As a Client Service Associate, you will delve into your clients' unique business challenges and identify the experts capable of providing insightful answers. You will be responsible for recruiting new experts into our extensive network of Guidepoint Advisors, determining the best matches for client consultations. This role often serves as a stepping stone for recent graduates, offering a unique opportunity to apply core business skills in a real-world setting while gaining exposure to a diverse range of industries and disciplines. Who We Are: A collaborative and team-oriented workplace Driven professionals who pursue excellence Mentorship programs designed to enhance your project management and customer service skills, ensuring outstanding client results Proactive leadership that fosters career development and opportunities for advancement within Guidepoint We are committed to your career growth: Explore our Client Service Career Trajectory. What You Will Own: Collaborate with Project Managers to devise strategies that meet client project requests Leverage LinkedIn, press releases, case studies, and online resources to identify top experts who can address strategic or investment inquiries Source promising leads and invite them to join our network for client consultations Evaluate experts for their suitability for specific client projects and create professional profiles to present to clients
About the Company:Our client is a dynamic global leader in connecting ambitious minds with top-tier investment funds, strategy consultancies, and Fortune 500 companies. By facilitating access to expert knowledge, they empower their clients to enhance decision-making and drive innovation through connections with niche experts worldwide.Since its inception in 2008, our client has experienced remarkable growth. With over 1500 professionals across nine cities globally, they have established themselves as a market leader and one of the fastest-growing companies globally. Their commitment to excellence ensures they attract only the most talented graduates to propel their success further.Why Join Our Client? You thrive in a fast-paced, results-driven environment. You excel under pressure and enjoy meeting tight deadlines. You possess resilience and are eager to take initiative and drive results. You want to apply your multilingual abilities while collaborating with a diverse and motivated team. You aspire to develop strong business insights across various industries. Your Role as a Client Service Associate:As a vital member of the Client Service team, you will serve as the bridge between clients and the expert knowledge they require. Your day-to-day responsibilities will involve managing multiple projects for investors, strategists, and dealmakers at top-tier client organizations, all seeking valuable insights to inform their strategic decisions. This is a highly communicative frontline role that demands multitasking across various workstreams.Key responsibilities include: Recruiting Experts: You will spend substantial time engaging with experts who are ideal matches for your clients’ projects, often under tight deadlines. Market Context Understanding: Grasping the project and market context, along with the legal and regulatory environment impacting your clients and experts. Project Ownership: Taking full responsibility for all aspects of your projects, from initiating and managing communications between clients and experts to meticulously scheduling calls for seamless collaboration. Success as an Associate Includes: Providing you with a comprehensive introduction to the business world without being restricted to any specific industry. Equipping you with transferable commercial and client management skills, covering professional communications, negotiation, persuasion, project management, and time management. Offering a clear career advancement path, leading to a Manager role within 24-30 months, and a Vice President position after approximately five years.
As a Client Consultant at Audemars Piguet, you will play a vital role in providing exceptional customer experiences. Your responsibilities will include developing strong relationships with clients, understanding their needs, and delivering tailored solutions that reflect the luxury and quality of our brand.The ideal candidate will demonstrate a passion for luxury goods, possess excellent communication skills, and have the ability to thrive in a fast-paced environment. Join us in redefining the art of horology through unparalleled client service.
Overview: The Compliance Department at Guidepoint is a dynamic and collaborative team that plays a pivotal role in supporting the company's global operations. Our mission is to identify and mitigate risks while advising internal stakeholders on new business initiatives and modifications to existing products. We also conduct compliance training for our employees. These initiatives have established a leading compliance framework, and we welcome passionate professionals to join our team and thrive in this stimulating environment. Guidepoint is on the lookout for a skilled Compliance Associate to become a part of our Global Compliance Department. This experienced individual will support all facets of Guidepoint's compliance program, offering guidance to our business teams when navigating complex compliance challenges. What You'll Do: Deliver initial and ongoing training for client-facing employees. Address daily inquiries from our sales and service teams. Conduct compliance portal overviews for prospective and current clients. Integrate client-related protocols into our proprietary database. Assist our technology team in implementing compliance controls. What You Have: Required Bachelor's Degree with a strong academic record. At least 2+ years of regulatory compliance experience in financial services (excluding KYC/AML). Self-motivated and proactive attitude. Experience with compliance search tools. Knowledge of financial regulations and due diligence is preferred. Outstanding analytical skills. What We Offer: Flexible work arrangements. Located in the heart of Shanghai CBD. An entrepreneurial environment that encourages autonomy and swift decision-making. A team of ambitious and driven individuals. Competitive salary based on experience. About Guidepoint: Guidepoint is a premier research enablement platform designed to enhance understanding and empower our clients' decision-making processes. With the support of innovative technology, real-time data, and hard-to-source expertise, we assist clients in transforming insights into actionable outcomes. Backed by a network of nearly 1.75 million experts and a workforce of 1,600 employees globally, we provide leading organizations with on-demand intelligence and research tailored to their specific needs.
Join Third Bridge as an Associate in our Client Services team in Shanghai, where you will play a vital role in delivering exceptional support and insights to our clients. This position offers an immediate start, providing you with the opportunity to become an integral part of our dynamic operations team. You will engage with clients, understand their needs, and assist in bridging their requirements with our unique market research capabilities.
Join Third Bridge as an Associate Intern in Client Services for the summer of 2026. This internship offers a unique opportunity to gain hands-on experience in a dynamic consulting environment. You will work closely with our client services team to support various projects, enhance client relationships, and contribute to the overall success of our operations.
OVERVIEW: Guidepoint is a premier research enablement platform committed to enhancing understanding and empowering our clients in their decision-making processes. Leveraging cutting-edge technology, real-time data, and specialized expertise, we assist our clients in turning insights into actionable strategies. Supported by a vast network of nearly 1.75 million experts and a dedicated team of 1,600 employees worldwide, Guidepoint delivers on-demand intelligence and tailored research solutions. This enables companies and investors to effectively navigate the vast information landscape, making it more relevant and impactful. Join Us in Shaping the Future of Research: As a Research Manager on the Client Service team, your role will be pivotal in understanding clients' unique business challenges and connecting them with the right experts. You will actively recruit new experts into our robust network of over 1,500,000 Guidepoint Advisors, ensuring the best matches for client consultations. This position is often a stepping stone for recent graduates, offering a unique opportunity to apply core business skills while gaining exposure to diverse industries.
Available Start Dates: February / April / July / September 2026Are you ready to kickstart your professional journey in a dynamic and rewarding environment? If you are eager to make an immediate impact while following a well-defined career path, our Associate Program is tailored for you.We invite applications for a bilingual (English/Mandarin) Client Service Associate to join our prestigious global mobility initiative. This exceptional opportunity will enable you to launch your career at two of AlphaSights’ premier locations:Phase 1: Shanghai (12–18 months): Engage in extensive training at our Shanghai office, where you will gain a solid foundation in the AlphaSights business model, complemented by hands-on coaching in project management and impactful sales techniques.Phase 2: New York (18 months): After your rotation in Shanghai, transition to our New York office to further enhance your skills and accelerate your career trajectory with us.Visa Requirements: Candidates must currently have work authorization for China and must not have studied in the United States. AlphaSights is open to sponsoring visas for the US rotation; candidates with existing US work authorization are also encouraged to apply.
Join NielsenIQ as an Associate Manager of Data and Client Operations, where you will play a pivotal role in overseeing data management and client interactions. This position offers an exciting opportunity to enhance our operational efficiencies and deliver exceptional service to our clients. You will collaborate with cross-functional teams to implement data-driven strategies, ensuring data integrity and timely delivery of insights.
Join QIMA as a Client Service Intern and immerse yourself in a dynamic environment where you will gain invaluable experience in client relations and service management. As part of our team, you will collaborate with various departments to enhance customer satisfaction and support our mission of delivering quality services.
About Coins.phCoins.ph stands at the forefront of licensed fiat and cryptocurrency wallet services in Southeast Asia. As we embark on a global expansion journey, we are on the lookout for a strategic regulatory partner to assist us in securing essential financial and payment licenses in pivotal markets such as the EU, US, Singapore, Hong Kong, Dubai, Latin America, and Africa.Role OverviewWe are seeking an accomplished and highly driven Global Licensing Senior Associate to spearhead our initiatives in acquiring licenses for payments, remittances, e-money, and virtual asset brokerage across diverse jurisdictions. This position necessitates profound knowledge of financial regulations, practical experience in strategizing and structuring licensing processes, and the capability to liaise effectively with regulators, external legal counsel, and internal stakeholders. Additionally, you will play a crucial role in ensuring our corporate framework is optimized for regulatory compliance and operational efficiency.
Join the team at On Running as an Associate Store Leader in the vibrant Xintiandi Shanghai location. As a key member of our store leadership team, you will be responsible for creating an exceptional customer experience while driving sales and managing store operations. Your leadership skills will inspire our team to achieve their best, fostering a culture of excellence and enthusiasm.
Overview:The Client Service team at Guidepoint plays a pivotal role in linking our clients with industry experts. Our mission is to empower businesses by providing tailored insights that inform critical decisions. We prioritize understanding each client’s unique research requirements and work swiftly to connect them with the most relevant experts, often within hours.Jumpstart Your Career with Guidepoint.Our Associate Internship Program is a paid opportunity commencing on April 27, 2026. This program offers formal hands-on training, weekly learning sessions, and valuable real-world experience in a dynamic environment.
