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Experience Level
Entry Level
Qualifications
We are seeking enthusiastic candidates who are passionate about learning and eager to contribute to our Client Service team. Ideal candidates should possess strong communication skills, a keen interest in research, and the ability to work collaboratively in a fast-paced environment.
About the job
The Client Service team at Guidepoint plays a pivotal role in linking our clients with industry experts. Our mission is to empower businesses by providing tailored insights that inform critical decisions. We prioritize understanding each client’s unique research requirements and work swiftly to connect them with the most relevant experts, often within hours.
Jumpstart Your Career with Guidepoint.
Our Associate Internship Program is a paid opportunity commencing on April 27, 2026. This program offers formal hands-on training, weekly learning sessions, and valuable real-world experience in a dynamic environment.
About Guidepoint
Guidepoint is a leading expert network that connects clients with specialized knowledge and insights. With a commitment to delivering high-quality service and information, we empower businesses to make informed decisions and stay ahead in their industries.
Overview:The Client Service team at Guidepoint plays a pivotal role in linking our clients with industry experts. Our mission is to empower businesses by providing tailored insights that inform critical decisions. We prioritize understanding each client’s unique research requirements and work swiftly to connect them with the most relevant experts, often with…
OVERVIEW: Guidepoint is a premier research enablement platform that enhances understanding and empowers our clients' decision-making processes. Leveraging cutting-edge technology, real-time data, and hard-to-source expertise, we assist our clients in transforming insights into actionable strategies. Supported by a vast network of nearly 1.5 million experts and a dedicated team of 1,300 employees globally, we provide essential research and on-demand intelligence for leading organizations. At Guidepoint, we help companies and investors navigate the overwhelming amount of information available today, making it both practical and impactful. Become an integral part of Guidepoint’s success. As a Client Service Associate, you will delve into your clients' unique business challenges and identify the experts capable of providing insightful answers. You will be responsible for recruiting new experts into our extensive network of Guidepoint Advisors, determining the best matches for client consultations. This role often serves as a stepping stone for recent graduates, offering a unique opportunity to apply core business skills in a real-world setting while gaining exposure to a diverse range of industries and disciplines. Who We Are: A collaborative and team-oriented workplace Driven professionals who pursue excellence Mentorship programs designed to enhance your project management and customer service skills, ensuring outstanding client results Proactive leadership that fosters career development and opportunities for advancement within Guidepoint We are committed to your career growth: Explore our Client Service Career Trajectory. What You Will Own: Collaborate with Project Managers to devise strategies that meet client project requests Leverage LinkedIn, press releases, case studies, and online resources to identify top experts who can address strategic or investment inquiries Source promising leads and invite them to join our network for client consultations Evaluate experts for their suitability for specific client projects and create professional profiles to present to clients
Overview: Join Guidepoint and play a pivotal role in driving our success! As a Client Service Associate on our Institutional team, you will engage with clients to understand their specific business challenges and connect them with top-tier experts capable of providing valuable insights. With access to a network of over 1,500,000 Guidepoint Advisors, you'll have the opportunity to recruit and match the right experts to address client needs effectively. About Us: We embrace a collaborative and team-oriented work environment.We are dedicated professionals striving for excellence in all we do.We provide built-in mentorship to enhance your project management and customer service abilities, ensuring outstanding client results.Hands-on leadership fosters your career development and creates avenues for advancement within Guidepoint.We are committed to your career growth; explore our Client Service Career Trajectory.
Company Overview:TransPerfect stands as a leading force in the global language services industry, backed by over 30 years of expertise as a large American corporation. More than just a mere translation agency, we are dedicated to providing our clients with comprehensive localization solutions. Catering to businesses with global operational needs or localization demands, we offer a variety of support services including our proprietary SaaS platform GlobalLink, translation, multicultural and digital marketing, search engine optimization, website globalization, multimedia localization, gaming localization, e-learning and training, life sciences and pharmaceutical localization, as well as legal support services. With over 100 offices worldwide, our clientele mainly comprises multinational corporations and large enterprises, including Fortune 500 companies.We are currently seeking a Client Services Associate to join our dynamic and innovative team. In this role, you will serve as a vital link between our clients and the internal project teams, ensuring that client satisfaction is prioritized across all service aspects.--【This position requires English as the working language, and interviews will be conducted entirely in English】Key Responsibilities:Project Initiation & MonitoringRespond to client requests for new project initiatives using our centralized technology.Understand and adhere to specific project instructions while communicating effectively with the project team.Launch all project-related tasks by providing the project team with detailed budgets, timelines, and instructions, while anticipating potential challenges to successful project completion.Collaborate with various members of the production team to assess the scope of work, producing cost and timeline estimates for translation projects and requests.Client EngagementAct as the primary contact point between external clients and internal production staff.Proactively learn about the client's industry, business needs, and company culture to educate the project team and deliver exceptional service.Set, manage, and meet client expectations while monitoring project progress to ensure adherence to deadlines and budgets, ultimately delivering high-quality results.Project TroubleshootingInvestigate client complaints, discussing issues with clients and project teams, and creatively resolving problems to alleviate concerns.Ensure all defects are addressed and resolved in collaboration with clients before submission to the project team.Qualifications:• Bachelor’s degree or higher.• Exceptional written and verbal communication skills in both English and Chinese.• Strong problem-solving and analytical abilities.• 1-2 years of experience in customer service or project management.• Excellent organizational skills with the ability to prioritize tasks and work effectively in a team environment.• Proficient in MS Office and other technical systems.• A willingness to learn, accept challenges, and thrive in a results-oriented environment.
OVERVIEW: Join Guidepoint and contribute significantly to our success.As a Client Service Associate, you will delve into your clients' distinct business challenges and pinpoint the experts capable of providing insightful solutions. Your role will involve sourcing and onboarding new experts into our vast network of over 1,500,000 Guidepoint Advisors, ensuring the right match between client and expert. This position is often a stepping stone for recent graduates, offering a unique platform to apply essential business skills while gaining exposure to diverse industries and fields.
OVERVIEW: Join Guidepoint as a Corporate Client Service Associate and play a crucial role in our success. In this position, you will delve into your client's distinctive business inquiries and pinpoint the experts capable of providing insightful answers. You will recruit new professionals into our extensive network of over 1,500,000 Guidepoint Advisors, helping to match the right experts with client needs. This role often serves as a stepping stone for recent graduates, enabling you to apply essential business skills and gain exposure across various industries and disciplines. Who We Are: Collaborative and team-oriented environment Dedicated professionals striving for excellence Structured mentorship aimed at enhancing project management and customer service skills to deliver exceptional results Proactive leadership opportunities to foster career development and upward mobility within Guidepoint Guidepoint is committed to your career growth: Explore our Client Service Career Trajectory.
OVERVIEW: Guidepoint is a prominent research enablement platform dedicated to enhancing understanding and empowering our clients’ decision-making processes. Leveraging cutting-edge technology, real-time data, and exclusive expertise, we assist our clients in transforming insights into actionable strategies. Our extensive network of nearly 1.75 million experts and our team of 1,600 employees globally enable us to provide on-demand intelligence and tailored research solutions. With Guidepoint, businesses and investors can effectively navigate the vast information landscape, making it more useful and impactful. Join us in driving Guidepoint’s success. As a Senior Associate in the Client Service team, you will play a crucial role in understanding your clients’ unique business inquiries and identifying the experts who can provide valuable insights. You will recruit new experts into our expansive network of over 1,500,000 Guidepoint Advisors, ensuring that the right experts are matched with client needs. This role is often a first job for many of our employees post-college, offering a unique opportunity to apply core business skills and gain exposure across various industries and sectors. About Us: Collaborative and team-oriented environment Dedicated professionals striving for excellence Built-in mentorship programs to enhance project management and customer service skills, ensuring outstanding client results Hands-on leadership committed to your career development and upward mobility within Guidepoint We are passionate about your career growth: Explore our Client Service Career Trajectory. Your Responsibilities: Collaborate with Project Managers to devise strategies for addressing client project requests Utilize platforms like LinkedIn, press releases, case studies, and the internet to identify ideal experts who can answer clients’ strategic or investment questions Identify potential leads and invite them to join our network for client consultations Evaluate experts to ascertain their fit for specific client projects and create professional profiles for client presentation
Join Third Bridge as an Associate Intern in Client Services for the summer of 2026. This internship offers a unique opportunity to gain hands-on experience in a dynamic consulting environment. You will work closely with our client services team to support various projects, enhance client relationships, and contribute to the overall success of our operations.
About the Company:Our client is a dynamic global leader in connecting ambitious minds with top-tier investment funds, strategy consultancies, and Fortune 500 companies. By facilitating access to expert knowledge, they empower their clients to enhance decision-making and drive innovation through connections with niche experts worldwide.Since its inception in 2008, our client has experienced remarkable growth. With over 1500 professionals across nine cities globally, they have established themselves as a market leader and one of the fastest-growing companies globally. Their commitment to excellence ensures they attract only the most talented graduates to propel their success further.Why Join Our Client? You thrive in a fast-paced, results-driven environment. You excel under pressure and enjoy meeting tight deadlines. You possess resilience and are eager to take initiative and drive results. You want to apply your multilingual abilities while collaborating with a diverse and motivated team. You aspire to develop strong business insights across various industries. Your Role as a Client Service Associate:As a vital member of the Client Service team, you will serve as the bridge between clients and the expert knowledge they require. Your day-to-day responsibilities will involve managing multiple projects for investors, strategists, and dealmakers at top-tier client organizations, all seeking valuable insights to inform their strategic decisions. This is a highly communicative frontline role that demands multitasking across various workstreams.Key responsibilities include: Recruiting Experts: You will spend substantial time engaging with experts who are ideal matches for your clients’ projects, often under tight deadlines. Market Context Understanding: Grasping the project and market context, along with the legal and regulatory environment impacting your clients and experts. Project Ownership: Taking full responsibility for all aspects of your projects, from initiating and managing communications between clients and experts to meticulously scheduling calls for seamless collaboration. Success as an Associate Includes: Providing you with a comprehensive introduction to the business world without being restricted to any specific industry. Equipping you with transferable commercial and client management skills, covering professional communications, negotiation, persuasion, project management, and time management. Offering a clear career advancement path, leading to a Manager role within 24-30 months, and a Vice President position after approximately five years.
Are you eager to kickstart your career in a dynamic business environment? Do you seek an opportunity to make an immediate impact while following a clearly defined career path? If so, our Associate Program is the perfect fit for you. About AlphaSights At AlphaSights, we unite ambitious talent from around the globe to collaborate with top-tier investment funds, strategic consulting firms, and Fortune 500 companies. Together, we empower our clients by connecting them with experts across various fields, enhancing their decision-making capabilities and driving progress. Since our establishment in 2008, we have experienced remarkable growth, with over 1,500 professionals across nine cities worldwide, solidifying our position as one of the fastest-growing companies globally. Our relentless pursuit of excellence drives us to hire only the most talented and intelligent graduates to help us reach new heights. If you meet the following criteria, join us and take your career to new heights: You thrive in a fast-paced, results-oriented environment. You excel under pressure and enjoy meeting tight deadlines. You are resilient and always ready to roll up your sleeves and get to work. You wish to leverage your multilingual skills while working with diverse talent. You aspire to develop a keen business acumen across various industries. Job Responsibilities As an Associate in the Client Service team, you will serve as the vital link between our clients and the expert knowledge they seek. In your daily tasks, you will engage in multiple projects from top-tier client organizations, including investors, strategists, and traders, who require expert insights to inform their decisions. This front-line role demands continuous communication and the ability to switch seamlessly between various workflows. Your responsibilities will include: Recruiting Experts: You will dedicate significant time daily to communicating with experts who closely align with client projects, often under tight time constraints. Understanding Project and Market Context: You will familiarize yourself with the projects and regulatory environments relevant to your clients and experts. Managing Projects: You will take full ownership of your projects, overseeing communication between clients and experts, scheduling calls, and ensuring seamless collaboration. What You Will Gain: Experience in the business world that transcends specific industries or roles. Development of transferable business and client management skills, including professional communication, negotiation, persuasion, project management, and time management. Clear Promotion Path: Opportunities for advancement to Manager within 24-30 months, with potential to become Vice President within five years. Eligibility to apply for our MBA Tuition Assistance Program after successfully completing the Client Service Associate role, providing financial support for your studies at top global business schools. Requirements We seek individuals who can bring their best selves to work each day. Ideal candidates will possess: A bachelor's degree with no prior work experience required. Strong academic performance, with a GPA of 3.3 or higher or equivalent. Outstanding extracurricular involvement during high school and university. Relevant internship experience in the business field demonstrating interest in business. Exceptional communication skills. Professional proficiency in English, with a CET-4 or CET-6 score of at least 550, an IELTS score of no less than 6.5, or a GRE score of 320 or higher. Compensation and Benefits Estimated total compensation for the first year ranges from ¥304,000 (average performance) to ¥406,700 (exceptional performance), including (i) ¥192,000 base salary and (ii) performance-based compensation (uncapped). Ten days of annual leave. Private medical insurance, medical fund, and annual health check-ups. Option to work from home every Friday.
Join Third Bridge as an Associate in our Client Services team in Shanghai, where you will play a vital role in delivering exceptional support and insights to our clients. This position offers an immediate start, providing you with the opportunity to become an integral part of our dynamic operations team. You will engage with clients, understand their needs, and assist in bridging their requirements with our unique market research capabilities.
Are you eager to gain hands-on experience with cutting-edge technologies and explore transformative software development tools? If you're motivated to expand your skill set and grow your professional network, we invite you to join our team as a JetBrains Campus Ambassador in China! At JetBrains, we are passionate about coding. Since our inception in 2000, we've dedicated ourselves to creating the most powerful and effective developer tools available. By automating routine checks and corrections, our tools enhance productivity, enabling developers to innovate and create. We are seeking a dynamic leader to help us promote JetBrains tools and Kotlin within universities and colleges across China. If you are currently enrolled in an undergraduate or graduate program and have experience with JetBrains software development tools like IntelliJ IDEA, PyCharm, CLion, among others, this is an exciting opportunity for you. In this role, you'll have the chance to share your experiences with JetBrains products among your peers and help us spread the message that JetBrains offers free tools for students. In this role, you will: Host student meetups, workshops, and Q&A sessions to showcase JetBrains tools and technologies. Coordinate JetBrains’ participation in student conferences, campus competitions, hackathons, and similar events. Establish a student club, mentor fellow students, and cultivate a community of passionate learners. Collaborate with other JetBrains Campus Ambassadors worldwide. We expect that you: Are currently pursuing a degree in Computer Science or a related technical field, with a foundation in software development. Have knowledge of and enthusiasm for JetBrains tools, ready to share that passion. Possess excellent communication and public speaking skills. Experience in event planning or team leadership is a plus.
Available Start Dates: February / April / July / September 2026Are you ready to kickstart your professional journey in a dynamic and rewarding environment? If you are eager to make an immediate impact while following a well-defined career path, our Associate Program is tailored for you.We invite applications for a bilingual (English/Mandarin) Client Service Associate to join our prestigious global mobility initiative. This exceptional opportunity will enable you to launch your career at two of AlphaSights’ premier locations:Phase 1: Shanghai (12–18 months): Engage in extensive training at our Shanghai office, where you will gain a solid foundation in the AlphaSights business model, complemented by hands-on coaching in project management and impactful sales techniques.Phase 2: New York (18 months): After your rotation in Shanghai, transition to our New York office to further enhance your skills and accelerate your career trajectory with us.Visa Requirements: Candidates must currently have work authorization for China and must not have studied in the United States. AlphaSights is open to sponsoring visas for the US rotation; candidates with existing US work authorization are also encouraged to apply.
OVERVIEW: Guidepoint is a premier research enablement platform committed to enhancing understanding and empowering our clients in their decision-making processes. Leveraging cutting-edge technology, real-time data, and specialized expertise, we assist our clients in turning insights into actionable strategies. Supported by a vast network of nearly 1.75 million experts and a dedicated team of 1,600 employees worldwide, Guidepoint delivers on-demand intelligence and tailored research solutions. This enables companies and investors to effectively navigate the vast information landscape, making it more relevant and impactful. Join Us in Shaping the Future of Research: As a Research Manager on the Client Service team, your role will be pivotal in understanding clients' unique business challenges and connecting them with the right experts. You will actively recruit new experts into our robust network of over 1,500,000 Guidepoint Advisors, ensuring the best matches for client consultations. This position is often a stepping stone for recent graduates, offering a unique opportunity to apply core business skills while gaining exposure to diverse industries.
Join NielsenIQ as an Associate Manager of Data and Client Operations, where you will play a pivotal role in overseeing data management and client interactions. This position offers an exciting opportunity to enhance our operational efficiencies and deliver exceptional service to our clients. You will collaborate with cross-functional teams to implement data-driven strategies, ensuring data integrity and timely delivery of insights.
Join QIMA as a Client Service Intern and immerse yourself in a dynamic environment where you will gain invaluable experience in client relations and service management. As part of our team, you will collaborate with various departments to enhance customer satisfaction and support our mission of delivering quality services.
Project Manager, Client Service Overview: The Client Service team serves as the cornerstone of Guidepoint’s success. Our mission is to efficiently deliver exceptional services to clients globally. We strive to comprehend each client's distinctive business challenges and empower them with critical insights, enabling informed decision-making in today’s dynamic economy. Join us in providing unparalleled service and assisting clients in making pivotal business choices. Are you eager to elevate your career while refining your project, interpersonal, and relationship management skills? Do you thrive in a vibrant, collaborative atmosphere where hard work is recognized and rewarded? If so, the Project Manager, Client Service position at Guidepoint could be the perfect fit for you. What You'll Do: Act as the primary contact for managing daily client relationships and service delivery. Lead a team of Associates to fulfill client requests involving research and due diligence on industry trends, market opportunities, and innovative products and technologies. Provide training to Associates on best practices for Advisor sourcing, recruiting, interaction, and screening to ensure optimal matches for client projects. Collaborate closely with the Business Development teams to enhance client engagement with Guidepoint’s services. Partner with other Project Managers to offer industry insights for various projects and workshops. What You Have: A Bachelor’s degree. Fluency in Mandarin and English. Over 2 years of experience in client or account management. Previous experience in project or people management. Preferred background in market research, agency, or consulting sectors. Exceptional written and verbal communication skills. Strong time management and organizational abilities. Proven capacity to work independently and collaboratively within a team. Able to thrive in a fast-paced, entrepreneurial environment.
Role overview Gerson Lehrman Group (GLG) seeks a Recruiting Associate based in Shanghai. This position supports client services for financial sector clients, including public equity, private equity, and private credit firms. Recruiting Associates play a key role in connecting clients with industry experts, arranging custom learning experiences such as phone consultations, one-on-one meetings, surveys, reports, and site visits with senior leaders and specialists. What you will do Recruiting Associates collaborate with teams across multiple industries, helping clients access insights from a wide range of professionals, doctors, academics, scientists, policy experts, strategists, and executives. The role offers exposure to diverse sectors while supporting client-focused projects. Initial responsibilities Expand GLG Councils by introducing the company’s value proposition and business model to industry leaders. Engage daily with Council Members to assess their expertise and suitability for client requests. Support senior team members throughout all stages of client engagements. Learn and follow compliance policies and procedures to uphold the integrity of client interactions. Growth and expanded responsibilities Lead tailored projects for client firms, including consultations, surveys, and special initiatives. Continue to expand GLG Councils. Interact regularly with clients to understand their needs and deliver strong service. Take ownership of client projects and ensure a high-quality client experience. Partner with Business Development colleagues on revenue and account retention efforts. Work with senior team members to develop engaging live and virtual event content for Greater China and other regions.
Join QIMA as a Client Service Intern and gain hands-on experience in the dynamic field of lab testing. As a key member of our team in Shanghai, you will be responsible for assisting with client inquiries, managing documentation, and supporting project management efforts. This is an excellent opportunity for individuals looking to develop their skills in customer service and laboratory operations within a global company.
OVERVIEW: At Guidepoint, we are a premier research enablement platform dedicated to enhancing understanding and empowering our clients' decision-making processes. Leveraging cutting-edge technology, real-time data, and exclusive expertise, we assist clients in transforming insights into actionable strategies. Supported by a vast network of nearly 1.75 million experts and a dedicated team of 1,600 employees globally, we provide leading organizations with timely intelligence and tailored research solutions. With Guidepoint, businesses and investors can efficiently navigate the vast landscape of information available today, rendering it both more actionable and impactful. Be a vital contributor to Guidepoint’s success. In the role of Research Manager on the Client Service team, you will be pivotal in understanding the distinct business inquiries of your clients and identifying the experts best equipped to provide insightful answers. You will actively seek and recruit new experts into our extensive network of over 1,500,000 Guidepoint Advisors, assessing their suitability for client consultations. This position is ideal for recent graduates, offering a unique opportunity to apply core business skills and gain exposure across various industries and sectors. Who We Are: A collaborative and team-oriented environment. Driven professionals committed to excellence. Comprehensive mentorship designed to enhance your project management and customer service skills, ensuring outstanding results for clients. Proactive leadership dedicated to fostering your career development and upward mobility within Guidepoint. We are passionate about your career growth: Explore our Client Service Career Trajectory. Your Responsibilities: Collaborate with Project Managers to devise strategies that meet each client project request. Utilize platforms such as LinkedIn, press releases, case studies, and various online resources to identify the most suitable experts for addressing strategic or investment inquiries. Evaluate potential leads and invite them to join our network for client consultations. Screen experts to assess their fit for specific client projects and create professional profiles to present to clients.
