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Experience Level
Manager
Qualifications
To excel in the role of Client Services Manager, you should possess:Exceptional organizational skills and attention to detail. Strong communication abilities, both written and verbal. Proficiency in scheduling and managing multiple tasks effectively. Experience in quality assurance and training support. A proactive approach to problem-solving.
About the job
Marcus Evans has been a premier global business intelligence and event organization since 1983, operating from 49 offices across more than 20 countries. We proudly serve C-level executives from 98% of the Fortune 1000 companies, leading the way in various sectors including healthcare, legal, pharmaceutical, investments, energy, and packaging.
The Client Services Manager (CSM) is integral to managing the complete account lifecycle, from preparation to follow-up after summits. Your primary responsibilities will include scheduling calls, ensuring quality control, supporting training for new account managers, and maintaining comprehensive documentation for senior leadership. You will ensure that all client interactions meet our high standards and that internal teams remain synchronized.
This is an in-person position based in our Nicosia office.
About Marcus Evans
At Marcus Evans, we are recognized as a leader in business intelligence and event management, delivering unparalleled experiences and insights to top executives globally. Our commitment to excellence ensures that our clients receive the highest level of service and support.
About Marcus Evans Marcus Evans has built a reputation as a leader in global business intelligence and event marketing since 1983. With 49 offices in more than 20 countries, the company delivers summits, conferences, and online event platforms across a wide range of industries. Clients include C-level executives from 98% of Fortune 1,000 companies, with even…
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The payment processing landscape is transforming rapidly, and businesses are seeking reliable and strategic partners to fuel their growth. Introducing Nuvei, a Canadian fintech company dedicated to propelling businesses forward across the globe. Our adaptable, modular, and scalable technology empowers leading enterprises to embrace next-generation payment solutions, offering a variety of payout options and benefiting from comprehensive services in card issuing, banking, risk, and fraud management. With a footprint in over 200 markets, local acquiring in 50 markets, 150 currencies, and 700 alternative payment methods, Nuvei delivers the technology and insights needed for our clients and partners to flourish both locally and globally through a single integration. At Nuvei, we embody our core values and excel in tackling complex challenges. Our commitment to continuous product enhancement and exceptional customer service drives our success. We are on the lookout for outstanding talent to join us on this exciting journey!Your MissionWe are in search of an Insights and Reporting Manager to become a vital member of our dynamic Insights and Reporting team. Reporting directly to the Senior Insights and Reporting Manager, you will play a crucial role in shaping the success of our Commercial Sales teams, with a concentrated focus on managing and enhancing our core reference datasets.
At TechBiz Global, we specialize in providing top-tier recruitment services to our esteemed clients. We are excited to announce an opening for a Junior Auditor to join one of our client's dynamic teams in Nicosia, Cyprus. This position offers a remarkable opportunity to advance your career in a forward-thinking environment.Job Overview:As a Junior Auditor, you will collaborate with seasoned professionals in a nurturing and cooperative setting. This role will provide you with hands-on experience in audit methodologies, compliance with accounting standards, tax laws, and consulting services while playing a key role in driving our clients' success.Key Responsibilities:Execute audits and compile financial statementsImplement audit procedures according to ISA and prepare financial statements in accordance with IFRSConduct analytical reviews and support the creation of audit reportsCultivate a solid grasp of accounting and auditing conceptsContribute as a member of an audit team for assurance engagements
We are in search of a strategic and analytical Courier Operations Manager to spearhead the Courier Function at Bolt Food Cyprus. In this pivotal role, you will oversee the performance of our courier network, expand operations into new cities, and cultivate a lean, high-performing team dedicated to operational excellence. Collaborating closely with the Country Manager and various local and global stakeholders, you will play a crucial role in shaping the future of Bolt Food's last-mile logistics in Cyprus.Your responsibilities will encompass the entire courier operations lifecycle—from process design and team development to execution and performance management. You will begin by managing a talented Courier Operations Specialist and gradually grow the team by identifying skill gaps and recruiting accordingly. We seek an individual who can fluidly transition between detailed analytical problem-solving and on-the-ground leadership. Engaging directly with couriers, analyzing performance data, and developing robust supply models to enhance efficiency and earnings will be integral to your role.Expect to travel to key operational areas in Cyprus, as we value hands-on experience and believe in spending time with couriers in the field rather than solely behind a desk.
Marcus Evans has been a premier global business intelligence and event organization since 1983, operating from 49 offices across more than 20 countries. We proudly serve C-level executives from 98% of the Fortune 1000 companies, leading the way in various sectors including healthcare, legal, pharmaceutical, investments, energy, and packaging.The Client Services Manager (CSM) is integral to managing the complete account lifecycle, from preparation to follow-up after summits. Your primary responsibilities will include scheduling calls, ensuring quality control, supporting training for new account managers, and maintaining comprehensive documentation for senior leadership. You will ensure that all client interactions meet our high standards and that internal teams remain synchronized.This is an in-person position based in our Nicosia office.
About WheelyWheely is revolutionizing premium transportation across major cities in Europe, the US, and the Middle East. We integrate innovative technology with the art of five-star chauffeuring, providing a reliable experience for over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly growing scale-up, we have raised $43M and generate over $100M in annual revenue. With our recent launch in New York City, we are expanding swiftly across the US and EMEA. If you are passionate about your work and eager to influence our next growth phase, we want to hear from you.We are seeking a motivated Associate Product Manager with a primary emphasis on enhancing our Customer Service operations. In this position, you will focus on improving the efficiency, proactivity, and personalization of our CS team, ensuring a consistent quality of service across all interactions.
Join Wrike, a leading collaborative work management platform, as a Senior Product Manager for Analytics. In this pivotal role, you will harness data to drive strategic decisions, enhance product features, and optimize user engagement. Your expertise in analytics will empower our team to unlock valuable insights, ensuring our products meet the evolving needs of our clients.As a Senior Product Manager, you will collaborate with cross-functional teams, including engineering, marketing, and sales, to define product requirements and translate them into actionable plans. If you have a passion for analytics and a proven track record of successful product management, we want to hear from you!
About WheelyWheely is at the forefront of transforming premium transportation in major cities across Europe, the United States, and the Middle East. We seamlessly integrate innovative technology with the art of five-star chauffeuring, providing an experience that is trusted by over 100,000 active riders and 1,200 corporate accounts.As a profitable and rapidly expanding scale-up with $43M raised and over $100M in annual revenue, we have recently launched in New York City and are aggressively growing throughout the US and EMEA regions. If you are passionate about your craft and eager to play a key role in our growth journey, we would love to hear from you.In your role as Product Manager, you will take full ownership of the roadmap for one of our user-facing products, collaborating directly with our founder to shape its future.
Welcome to Plum, the innovative saving and investing app committed to helping you grow your wealth for life. From saving for your first home to enjoying a comfortable retirement, Plum is here to support your financial journey.Since our inception in 2016, over 2 million users across 10 European markets have entrusted us with more than £2 billion, thanks to our cutting-edge automation and AI technology – that’s the Plum advantage! Our efforts have not gone unnoticed, earning accolades from esteemed organizations like Deloitte and Finder.Our dedicated team of over 200 Plumsters spans Europe, working tirelessly to fulfill our mission, and we are eager to welcome more talented individuals to our growing family.The RoleWe are on the lookout for a Complaints Manager to lead and enhance our complaints function, ensuring that our customers receive just, prompt, and compassionate resolutions. You will leverage complaint insights to drive substantial product and operational enhancements across the organization.In this pivotal role, you will bolster customer trust, uphold regulatory standards, and facilitate operational scalability at Plum, ensuring each complaint not only gets resolved but also contributes to improving our product and customer experience for millions.Your Key Responsibilities Oversee the comprehensive complaints lifecycle, guaranteeing swift, equitable, and high-quality resolution.Serve as the senior escalation point for intricate or high-risk cases, ensuring transparent and fair outcomes.Ensure compliance with all relevant regulatory requirements (FCA, CBC, CySEC, FOS) in complaints processes.Analyze complaint trends, root causes, and systemic issues, transforming insights into actionable enhancements across Product, Operations, Risk, and Customer Success.Act as the voice of the customer in strategic discussions and decision-making forums.Collaborate with cross-functional teams to mitigate complaint triggers and enhance customer experiences at scale.Lead, mentor, and nurture a high-performing complaints team focused on quality, fairness, and accountability.Foster an environment where teams feel empowered to refine processes and customer outcomes.Enhance operational efficiency through process reengineering, technology, and automation initiatives.Manage complaints MI, regulatory reporting, and governance updates for senior leadership and committees.Coordinate with Compliance and Risk teams to ensure ongoing regulatory preparedness as the company scales.Who You Are 3+ years of experience in customer operations within fintech, banking, or financial services, including at least 1+ year in a managerial role.Strong understanding of FCA DISP requirements and complaints governance frameworks.Customer-centric mindset with a commitment to delivering fair outcomes.Exceptional analytical skills, including root cause analysis and trend identification.Proven ability to lead teams and drive performance improvements.
Join our dynamic team as a Marketing Manager in Nicosia, Cyprus, and play a pivotal role in driving our brand's presence in Cyprus and Greece.At Bolt, we pride ourselves on being one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers across more than 50 countries. Our success is driven by our commitment to creating an inclusive environment where everyone is valued, regardless of their background.Our mission is to transform cities for people, not cars, and we're eager for you to contribute to this vision!As a Marketing Manager, you will be the local ambassador of Bolt’s brand, leveraging market insights to execute impactful marketing strategies. Your responsibilities will include generating excitement for our services, forging partnerships, and leading social-first campaigns to drive growth across our Rides and Food Delivery sectors.You will not only implement strategies but also take a holistic approach to growth by managing budgets, identifying opportunities, and collaborating with our central brand and performance teams to ensure global campaigns resonate with local audiences. This role offers you the autonomy and visibility to directly influence our brand growth in a key market.
About the Role Libertex Europe is looking for a Project Manager based in Nicosia. This role focuses on leading projects that support the company’s business objectives. The Project Manager coordinates with different teams, manages schedules, and works to deliver projects that match the organization’s strategy.
Join Wrike, the leading work management platform designed for teams and organizations eager to collaborate effectively and achieve their goals. Our platform empowers users to streamline their work processes and concentrate on what truly matters.Our Vision: A world where everyone can focus on their most meaningful work, together.About the Role:We are seeking a motivated and tech-savvy Account Development Manager to enhance the success of our global customer base. In this role, you will onboard knowledge workers, helping them maximize productivity with Wrike and addressing their inquiries. Your mission is to comprehend customer objectives, provide tailored best practices, and showcase the value of Wrike. You will engage proactively with customers, sharing insights on the most effective use of our platform.At Wrike, our environment is both dynamic and enjoyable. You'll work with a diverse international clientele eager to enhance their productivity, and your contribution will be vital in helping them achieve that.As part of the remarkable Wrike Engagement Team, you will collaborate with talented ADMs in a culture that fosters a growth mindset, support, and innovative problem-solving. We’re on an exciting journey and are looking for individuals who are enthusiastic about the opportunity to innovate and improve as we progress.Your Impact:Understand customer use cases and workflows to deliver optimal guidance on Wrike usage.Proactively contact customers to enhance their Wrike experience and share best practices via email and phone (approximately 80% of your time will be spent on calls).Maximize customer lifetime value by helping them realize the full potential of the product.Encourage adoption across customer teams.Enhance Net Retention through upselling and cross-selling initiatives.Your Qualifications:Minimum 1 year of experience in a customer-facing role (Customer Success, Account Management, Customer Support, etc.).Fluency in English.Strong verbal and written communication skills, capable of presenting complex ideas clearly and engagingly.A keen business acumen and problem-solving mindset.
About Platinumlist.net: As a trailblazer in the online event guide and ticketing solutions sector, Platinumlist.net has been transforming the event experience across the Gulf region since 2009. Renowned as the largest ticketing provider in the GCC and Europe, our Dubai headquarters enables us to deliver an extensive range of events throughout the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, Kuwait, Lebanon, and Morocco.Your Role: We are looking for an enthusiastic Business Development Manager to spearhead our sales initiatives and foster business expansion through strategic lead generation and sales support.Key Responsibilities:Develop and oversee key strategic accounts.Gain and maintain an expert understanding of our technology and product offerings (comprehensive training will be provided).Evaluate market trends to refine business models and proactively seek new revenue opportunities.Conduct thorough research to identify and secure tenders for major sports and entertainment events within Cyprus.Build and sustain strong, collaborative relationships with relevant governmental and regulatory bodies.Establish and nurture excellent, mutually beneficial partnerships with venue operators throughout Cyprus.Attend high-profile, large-scale events to remain informed about market dynamics and the competitive landscape.Provide inspirational leadership, ongoing monitoring, and strategic planning for sales teams to consistently surpass future sales targets.
About WheelyWheely is revolutionizing premium transportation services in key cities across Europe, the United States, and the Middle East. We integrate advanced technology with the artistry of five-star chauffeuring to provide a reliable and luxurious experience for over 100,000 active riders and 1,200 corporate clients.As a profitable and rapidly expanding scale-up with $43 million raised and annual revenues exceeding $100 million, we have recently launched in New York City and are accelerating our growth in the US and EMEA regions. If you are passionate about your craft and eager to contribute to our next phase of growth, we would love to hear from you.We are seeking a talented Technical Lead Manager to join one of our dynamic technical teams, such as Passenger, Billing, and more.
About WheelyWheely is revolutionizing premium transportation in major cities across Europe, the US, and the Middle East. By integrating advanced technology with the art of five-star chauffeuring, we provide an unparalleled experience trusted by over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly expanding scale-up, we have successfully raised $43 million and generated over $100 million in annual revenue. With our recent launch in New York City, we are poised to grow even faster throughout the US and EMEA. If you are passionate about your work and eager to contribute to our exciting growth journey, we want to hear from you.In the role of Product Manager, you will take full ownership of the roadmap for one of our technical products (such as mapping, marketplace, billing, or privacy). You will play a crucial role in determining its future direction, collaborating closely with our founder.
About the Role gr8tech is hiring a Middle Account Manager to support client relationships and help grow the business. This role is based in Cyprus and requires fluency in Turkish. What You Will Do Manage and nurture relationships with clients, ensuring their needs are understood and addressed Support business development efforts and contribute to ongoing projects Communicate effectively with Turkish-speaking clients as well as a broader international customer base Who We’re Looking For Fluent Turkish speaker Strong interpersonal and communication skills Motivated to engage with clients and support business growth Location This position is located in Cyprus.
