Client Success Manager at Array+ | Remote

Array Behavioral Care delivers virtual psychiatry and therapy services nationwide. The team partners with hospitals, health systems, community organizations, and payors to improve access to behavioral health care. Through telepsychiatry and a broad service offering, Array Behavioral Care supports patients across the entire care continuum, from hospitals to homes. Role Overview The Operations Analyst helps improve service delivery and scalability by studying workflows, staffing, and the balance between capacity and demand. This role translates data into recommendations that shape operational improvements, staffing models, and both immediate and long-term planning. The Operations Analyst also assists growth teams with sales operations reporting and process discipline to support scalable growth. This position works closely with operations leaders, workforce planners, clinical and business stakeholders, growth leaders, and analytics teams. Collaboration focuses on identifying issues, forecasting requirements, tracking KPIs, and providing clear, actionable insights. What You Will Do Operational Analysis and Workflow Improvement Analyze end-to-end workflows to find bottlenecks, risks, and areas for improvement. Recommend changes that improve performance, scalability, and service delivery. Document and refine staffing, scheduling, capacity, and demand processes. Work across teams to turn operational questions into analyses and practical recommendations. Capacity, Demand, and Staffing Planning Assess staffing needs by reviewing demand, availability, performance, and growth trends. Evaluate coverage, utilization, and productivity to align capacity with demand. Develop and maintain forecasting and workforce planning models, including scenario analysis and recommendations. Spot gaps between projected demand and available resources, and propose solutions. Support planning for volume changes, seasonality, expansion, and operational constraints. Sales Operations and Growth Support Work with Growth and RevOps teams to define and document operational processes that enable scalable growth. Location: Nationwide Remote

Join Array Behavioral Care as a Teletherapist and make a difference in the lives of individuals seeking mental health support. In this role, you will provide high-quality therapy services to clients through virtual platforms, ensuring accessibility and convenience.

Join Our Team as a Licensed Teletherapist (California) - Fully Remote | W2 EmploymentMake a Difference in Mental Health Care!Become a vital part of Array Behavioral Care, the nation's leading virtual behavioral health provider. We are committed to improving access to mental health services and are searching for dedicated Licensed Therapists (LCSW, LPC, or LMFT) based in California to deliver exceptional teletherapy from the comfort of their own homes.Why Choose Array Behavioral Care?Experience the benefits of working remotely in a secure, HIPAA-compliant environment where you can focus on providing meaningful care without the stress of commuting. Our robust support system ensures you have everything you need to succeed in your practice.Licensure SupportWe help you navigate the process of obtaining licensure in high-demand states, covering all associated costs, making it easier to expand your professional practice.Consistent Employment and Competitive PayEnjoy the stability of being a W2 employee with guaranteed pay, as we actively assist you in maintaining a steady caseload focused on providing continuity of care.Benefits for Part-Time and Full-Time CliniciansTherapists working 30+ hours a week qualify for a comprehensive benefits package, which includes:Medical, dental, and vision insuranceEmployer-paid life and long-term disability insuranceVoluntary benefits (including short-term disability and life insurance)Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)Paid Time Off and floating holidaysSick & Safe Pay for part-time employeesAnnual credits for continued education and training

Role Overview Array Behavioral Care seeks a Licensed Teletherapist to provide virtual mental health services throughout Pennsylvania. This fully remote position is structured as W2 employment. Candidates must hold an active Pennsylvania license as an LCSW, LPC, or LMFT. What You Will Do Conduct teletherapy sessions with clients using Array’s secure, HIPAA-compliant platform Focus exclusively on clinical care without commuting or office-related tasks Deliver care from a private, secure location of your choosing Support and Stability W2 employment provides steady pay and job security Receive dedicated support to help build and maintain a consistent caseload Work in a setting that values continuity of care and long-term therapeutic relationships Licensure support is available for additional high-demand states, including coverage of costs and administrative assistance Benefits Clinicians working at least 24 hours per week are eligible for benefits. Those working 30 or more hours weekly receive a comprehensive package, which includes: Medical, dental, and vision insurance Employer-paid life and long-term disability insurance Optional benefits such as short-term disability, additional life insurance, accident, critical illness, and hospital confinement coverage Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Paid Time Off (PTO) and floating holidays Sick and Safe Pay for part-time employees Annual credit, paid time off, and in-house Continuing Education (CE) course options for CE requirements 401(k) eligibility for all employees Access to Array’s Employee Assistance Program (EAP) Requirements Active Pennsylvania license as an LCSW, LPC, or LMFT This role allows clinicians to expand their impact across Pennsylvania while working remotely, supported by Array’s team and benefits.

Licensed Teletherapist (Maryland) – 100% Remote | W2 EmployeeJoin a transformative virtual healthcare experience.Become part of Array Behavioral Care, the leading provider in virtual mental health services, and make a real difference in the lives of patients from the comfort of your home.We are currently searching for a Licensed Therapist (LCSW, LPC, or LMFT) who holds a valid license in Maryland. This position offers the flexibility of teletherapy in a fully remote framework, as a W2 employee enjoying comprehensive support, stability, and benefits.In response to the growing demand for mental health services, we are particularly interested in clinicians who are independently licensed in the following states: CA, MD, VA, TX, GA, WA, DC, NY, PA, FL, IL, MI, MO, NC, CO, SC, OH, TN, AR, KY, MS, LA, AZ.Why Choose Array Behavioral Care?Work Remotely with Meaningful ImpactEngage in therapeutic sessions from a secure, private space using our HIPAA-compliant platform. Say goodbye to commuting and distractions, and focus on what truly matters: providing quality care and building a supportive therapeutic relationship.Comprehensive Licensure SupportWe take care of the cost and provide guidance through the entire administrative process of obtaining licensure in high-demand states, allowing you to expand your service reach effortlessly.W2 Employment with Steady IncomeWe assist you in maintaining a consistent caseload, ensuring continuity of care and fostering long-lasting therapeutic connections.Benefits for Clinicians Working 24+ Hours/WeekThose working 30+ hours per week are entitled to a robust benefits package, which includes:Medical, dental, and vision insuranceEmployer-funded life and long-term disability insuranceOptional benefits including short-term disability, life insurance, accident coverage, critical illness, and hospital confinementFlexible Spending Accounts (FSA) and Health Savings Accounts (HSA)Paid Time Off and floating holidaysSick & Safe Pay for part-time employeesAnnual credit, time off, and in-house CE course opportunities

Array Behavioral Care stands as the foremost virtual psychiatry and therapy practice in the United States. Our mission is to revolutionize access to premium behavioral health care by offering innovative telepsychiatry solutions and comprehensive services that cover the entire care spectrum, from hospitals to home settings. Collaborating with a broad network of hospitals, health systems, community healthcare organizations, and payors, we are dedicated to enhancing access and ensuring the highest quality of care for our patients.About the RoleAs the Sales Director, you will spearhead the growth of Array’s services by establishing partnerships with hospitals, health systems, medical groups, and clinics in your designated territory. Your responsibilities will include developing and nurturing a pipeline of opportunities, qualifying prospects, and successfully converting them into contracts. A deep understanding of the healthcare market, particularly within the behavioral health care continuum, is essential. This pivotal role will position you as an ambassador for Array, engaging in outreach, in-person meetings, and participating in conferences.Note: This position supports our Southeast region, encompassing Kentucky, Alabama, Arkansas, Louisiana, Mississippi, Florida, Georgia, North Carolina, South Carolina, and Virginia. Candidates should reside in one of these states and be willing to travel throughout the region.What You’ll DoDrive sales growth by forging new partnerships with health systems.Gain a comprehensive understanding of the addressable market within your territory, including current partners, potential prospects, regulatory frameworks, and professional groups.Develop, implement, and maintain a strategic plan for effective territory management.Build and sustain a robust opportunity pipeline through direct efforts and collaboration with the marketing team.Qualify opportunities based on in-depth knowledge of operational realities and organizational strategies.Maintain engagement throughout complex, long-term sales cycles involving multiple stakeholders.Set and manage expectations with prospects to facilitate successful implementations.Regularly collaborate with Array’s clinical, operational, and technical teams to ensure seamless service delivery.

Array Behavioral Care is a leading national provider of virtual psychiatry and therapy. The team partners with hospitals, health systems, community organizations, and payors to make behavioral health care more accessible across the United States. Services reach patients in a range of settings, from hospitals to homes, through telepsychiatry. Role Overview The Licensing Specialist supports behavioral health practitioners, both employed and contracted, in obtaining and maintaining their licenses and prescriptive authority. This fully remote position suits someone detail-oriented with experience in medical affairs, behavioral health, or telemedicine. What You Will Do Coordinate initial and renewal applications for provider state and medical licenses. Research state licensing requirements to ensure applications are accurate and avoid delays. Notify providers of upcoming license expirations and guide them through renewals to keep the business compliant. Process licensing applications efficiently, maintaining quality and timeliness. Keep business stakeholders informed about license statuses through clear communication. Track application progress to prevent delays in licensing. Ensure all state requirements are met for providers seeking licensure in new states. Handle sensitive information with strict confidentiality. Take on other duties as assigned. Qualifications High School Diploma or equivalent required. 2-3 years of experience in provider licensure, credentialing, or enrollment standards. Experience with multi-state licensing is highly preferred. Location This is a nationwide remote position.

Join our dedicated team at Array Behavioral Care as an Overnight Remote Acute Care Psychiatrist. In this pivotal role, you will provide exceptional psychiatric care and support to patients during overnight shifts from the comfort of your home.Your expertise will be essential in diagnosing, treating, and managing acute mental health conditions, ensuring that every patient receives the highest quality of care. We are looking for compassionate professionals who thrive in a remote environment and are committed to making a difference in the lives of individuals facing mental health challenges.

Array is a pioneering financial innovation platform that accelerates the market readiness of digital brands, financial institutions, and fintech companies by offering an array of compelling consumer products. Our suite of services includes credit and identity monitoring tools, privacy protection, and a financial advertising marketplace, all accessible through embeddable widgets or a sleek, modern API. By leveraging our private label solutions, we not only drive revenue but also enhance user engagement, empowering millions of consumers to reach their financial aspirations. As a remote-first organization, we are committed to creating opportunities for high-achieving individuals to make a significant impact in the rapidly evolving fintech sector. Our clear mission, dedication to continuous improvement, and a culture that embraces experimentation enable us to work collaboratively in delivering top-tier products for our clients and users. The Senior Data Analyst role at Array requires a robust foundation in data analysis and the ability to lead our engineering and product teams in addressing critical challenges. You will collaborate closely with business and technology leaders to comprehend the overarching business strategy, subsequently designing and executing technical strategies for effective delivery. This position is expected to report to either the CEO or the Data Lead, focusing primarily on collaboration with the product data team. This role includes a two-day paid technical assignment as part of the hiring process. Candidates who perform well may advance to a 180-day contract or probationary period.

Join Array Behavioral Care as a Daytime Remote Acute Care Psychiatrist, where you will play a pivotal role in providing exceptional mental health care to patients across the nation. This position allows you to work from the comfort of your home, offering flexibility while making a significant impact on the lives of individuals in need of acute psychiatric support.

Array Behavioral Care stands as the premier provider of virtual psychiatry and therapy across the nation. Our mission is to enhance access to exceptional behavioral health care through pioneering telepsychiatry services that encompass the entire continuum of care, from hospital environments to home settings. Collaborating with a vast network of hospitals, health systems, community healthcare organizations, and payors, Array is committed to improving access and delivering top-tier care to patients.Don't see a position that fits your skill set? Apply now to become part of our Talent Community! We will maintain your information on record and will contact you when a position matches your qualifications and interests. Our clinical teams are frequently on the lookout for Acute Care Psychiatrists, Psychiatric Nurse Practitioners, Child & Adolescent Psychiatrists, Medical Directors, LCSWs, LMFTs, and LPCs.YOUR ROLELead initiatives that align with our mission.Collaborate with driven professionals who share a passion for our mission.Engage in projects that significantly influence patient care and contribute to organizational success.WHAT WE VALUEAlignment with our mission and values.Exceptional communication and teamwork abilities.Capability to navigate and thrive within a complex organizational structure.Flexibility and a strong desire to learn.POSITION LOGISTICSThis is a fully remote position.Candidates must have a private office space at home or another location to ensure confidentiality.COMPENSATION AND BENEFITSComprehensive medical, dental, and vision insurance.Employer-sponsored life and long-term disability insurance.Additional voluntary benefits including short-term disability, life insurance for employees, spouses, and children, and accident insurance.

Join Array Behavioral Care as a Telepsychiatrist and make a meaningful impact in the lives of patients across Tennessee. We are seeking a compassionate and qualified psychiatrist to provide remote mental health services to our diverse patient population. As a part of our team, you will have the opportunity to work in a flexible, supportive environment that prioritizes patient care.

Join our dynamic team at Array Behavioral Care as a Teletherapist, where you will have the opportunity to provide vital mental health support to clients from the comfort of their home. As a Teletherapist, you will utilize your skills to engage with clients through virtual platforms, helping them navigate their challenges and achieve their therapeutic goals.

Join Array Behavioral Care as a dedicated Teletherapist, where you will have the opportunity to make a meaningful impact on the lives of individuals seeking mental health support. In this role, you will provide therapy services remotely, using innovative technology to connect with clients and support their journey towards better mental health.You will collaborate with a team of mental health professionals and utilize evidence-based practices to deliver high-quality care. Your expertise in teletherapy will be instrumental in helping clients achieve their therapeutic goals.

Join Array, a pioneering financial innovation platform, dedicated to accelerating the launch of engaging consumer products for digital brands, financial institutions, and fintech companies. Our comprehensive suite of tools includes credit and identity monitoring, privacy protection, and a dynamic financial ads marketplace, all available through customizable widgets and a streamlined API. Our white-label solutions empower our partners to increase revenue and foster consumer engagement, helping millions achieve their financial aspirations. As a remote-first organization, we prioritize the growth of high-performing individuals capable of making a significant impact in the rapidly evolving fintech landscape. We embrace a clear mission, foster continuous improvement, and encourage experimentation, allowing us to collectively deliver exceptional products for our clients and users. In the role of Senior Product Manager at Array, you will play a crucial part in shaping the foundation of our products. Collaborating closely with leadership, you will define both internal and external product strategies, focusing on technical approaches to ensure our offerings remain competitive and adaptable. Your expertise will be vital in optimizing consumer front-end conversion rates, as you partner with product managers, engineers, and operations teams to develop products that delight both internal and external users. Selected candidates will engage in a 180-day evaluation period, typically structured as a 1099 contract, with the potential for full-time employment. During this timeframe, you will tackle complex challenges, leveraging AI tools for enhanced efficiency, while collaborating with the CEO and senior leadership. At the end of this period, we will assess your fit for full-time employment, contract extension, or conclude the engagement.

Array Behavioral Care stands out as the premier virtual psychiatry and therapy practice in the nation. With a strong commitment to enhancing access to high-quality, timely behavioral health care, Array is dedicated to revolutionizing mental health support through innovative telepsychiatry solutions and services that cover the complete care spectrum—from hospital to home. Collaborating with an extensive network of hospitals, health systems, community healthcare organizations, and payers, Array aims to improve accessibility and deliver top-tier care to patients.ABOUT THE ROLEAs an Associate Marketing Manager, you will play a pivotal role in executing and refining marketing campaigns designed to boost awareness, engagement, and pipeline growth. This hands-on position focuses on supporting account-based marketing (ABM) and broader demand generation initiatives across various platforms, including email, social media, content, events, and paid channels. You will collaborate closely with Marketing, Sales, and Account Management teams to ensure that campaigns are effectively coordinated, launched on schedule, and continuously enhanced based on performance metrics.WHAT YOU’LL DOCampaign Execution and OptimizationAssist in the execution of ABM and demand generation campaigns targeting specific audiences, accounts, and growth objectives.Aid in building, launching, and maintaining campaigns across various marketing systems, including email, social media, website landing pages, and paid programs.Translate target account lists, personas, and campaign objectives into actionable marketing strategies.Track campaign performance and offer recommendations for optimization based on engagement and conversion analytics.Campaign Asset DevelopmentCreate and modify campaign content, including email copy, paid advertisements, and landing page text to align with campaign goals.Support the creation of campaign collateral and supplementary materials (e.g., one-pagers, follow-up materials for webinars, event assets) using established templates and brand standards.Refine copy and assets based on insights from performance data and feedback.

Array Behavioral Care delivers virtual psychiatry and therapy services nationwide. By connecting hospitals, health systems, community organizations, and payers, Array works to improve access to timely behavioral health care through telepsychiatry. The company’s network supports patients at every stage of care, from hospital to home. Role Overview The Quality Assurance Manager shapes and leads the Quality Assurance program for Array’s call center operations. This role builds scalable QA processes, develops quality scorecards for different business lines, and manages quality oversight for insurance verification, referrals, and scheduling. The manager uses data analysis and root cause investigation to drive process improvements, aiming to enhance the experience for patients, providers, and partners. Key Responsibilities Program Development and Implementation Design and roll out a scalable Quality Assurance program across multiple business lines and communication channels. Create and maintain QA scorecards to evaluate interactions and task performance, supporting consistent monitoring and actionable feedback. Document standard operating procedures and best practices within the QA framework. Set up auditing processes to support onboarding, training, and integration of new team members, ensuring adherence to quality standards. Monitoring and Continuous Improvement Conduct regular audits and assessments of interactions and task execution across phone, chat, and email channels. Review feedback from patients, partners, and providers to spot trends and pinpoint opportunities for improvement. Deliver detailed reports and insights to call center leadership to support informed decisions.

Array Behavioral Care is a pioneering force in the realm of virtual psychiatry and therapy, dedicated to enhancing access to high-quality behavioral health services through innovative telepsychiatry solutions. Our mission is to ensure timely and effective mental health care reaches individuals, whether in hospitals or at home. We collaborate with a vast network of healthcare institutions and payors, striving to provide the best possible care to those in need.ABOUT THE ROLEWe are seeking dedicated, fully remote Psychiatrists to deliver culturally sensitive and measurement-driven episodic care to patients experiencing acute crises across diverse settings. You will engage with the dynamic environments of emergency departments, hospital wards, and crisis stabilization units—all from the comfort of your home. Our Emergency Psychiatrists work in tandem with onsite professionals to ensure prompt patient disposition and employ evidence-based practices to support individuals in mental health emergencies.Array will assist in acquiring additional state licensure for active, board-certified or board-eligible Psychiatrists. If you do not see a job listing for your licensed state, please feel encouraged to apply.WHAT YOU’LL DOProvide care to multiple emergency rooms and psychiatric crisis programs, evaluating and treating patients in crisis to identify the most appropriate and least restrictive care options.Receive continuous support from our 24/7 access center, which triages cases and ensures you have the resources needed for effective patient treatment.Direct and implement psychotherapeutic interventions and prescribe necessary medications for mental, emotional, and behavioral disorders.Adopt a collaborative approach working alongside your partner's healthcare treatment team.WHAT WE’RE LOOKING FORBoard-certified or board-eligible Psychiatrist.Possession of unrestricted, independent licensure.Active and updated CAQH and FCVS profiles.

Array Behavioral Care stands at the forefront of virtual mental health care, revolutionizing the way behavioral health services are accessed across the nation. Our commitment is to enhance the availability of quality psychiatric services through pioneering telepsychiatry solutions that cater to a wide spectrum of patient needs—from hospital settings to home environments. By collaborating with an expansive network of hospitals, health systems, community healthcare organizations, and payors, we strive to elevate access and deliver exemplary care to individuals in need.ABOUT THE POSITIONWe are seeking a dedicated and compassionate Acute Care Psychiatrist to join our team on a fully virtual basis. This position is tailored for an evening specialist who will deliver culturally sensitive and measurement-based care to patients experiencing acute mental health crises across various locations. You will have the unique opportunity to engage with emergency departments, hospital medical floors, and crisis stabilization units—all from the comfort of your own home. Our Emergency Psychiatrists work in close collaboration with onsite professionals to ensure timely interventions and utilize evidence-based practices to provide optimal care for vulnerable individuals facing mental health challenges.Array is committed to assisting Psychiatrists in obtaining the necessary state licensure. If you do not see a job listing for your current state of licensure, we encourage you to apply regardless.KEY RESPONSIBILITIESEvaluate and treat patients in crisis across multiple emergency rooms, hospital medical floors, and psychiatric crisis programs, ensuring the most appropriate and least restrictive care options are provided.Receive comprehensive support during your shift from our 24/7 access center, which triages cases to ensure you have the resources needed for effective patient care.Administer psychotherapeutic treatments and prescribe medication to address various mental, emotional, or behavioral disorders.Collaborate effectively with your healthcare treatment team to provide cohesive and integrated care.CANDIDATE PROFILEBoard-certified or board-eligible Psychiatrist.Possess unrestricted, independent licensure.Maintain current CAQH and FCVS profiles.