Client Success Manager - Life Sciences

Develop HealthMenlo Park

Hybrid Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess a deep understanding of the life sciences sector, demonstrated experience in client success roles, and a passion for advancing patient access to medications. Strong analytical skills, excellent communication abilities, and a collaborative mindset are essential for thriving in this dynamic environment.

About the job

We collaborate with leading pharmacy benefit managers and payers nationwide, pioneering advancements in healthcare interactions by removing human-induced delays and inefficiencies. Our compact, elite team comprises founders and engineers with a history of launching and successfully exiting healthcare startups, including Rupa Health and Canvas Medical. Following a significant funding round, we are now scaling our operations rapidly.

About The Role:

Having launched our Life Sciences division last year, we are forging direct partnerships with pharmaceutical manufacturers to enhance patient access, expedite therapy adoption, and dismantle barriers to necessary medications.

We are in search of seasoned industry professionals eager to redefine the operations of pharmaceutical access programs. As a Client Success Manager - Life Sciences, you will oversee and cultivate partnerships with pharmaceutical manufacturers utilizing our platform.

In this pivotal role, you will be the primary steward of pharmaceutical client programs on the Develop Health platform, tasked with ensuring program success, fostering robust relationships with manufacturers, and facilitating clients in achieving their patient access goals.

Your collaboration with pharmaceutical stakeholders, including brand, patient services, and market access teams, will be crucial to ensuring effective program operations, delivering measurable value, and aligning with the brand's commercialization objectives.

This position integrates client leadership, analytics, program management, and cross-functional coordination. You will work closely with teams across product, operations, data, engineering, and sales to drive successful outcomes for clients and patients.

Reporting to the Head of Life Sciences, this role requires up to 35% travel and operates in a hybrid model, with an expectation to be on-site in Menlo Park three days a week (Tuesday, Wednesday, and Thursday).

About Develop Health

Develop Health is at the forefront of healthcare innovation, utilizing AI to streamline access to essential medications. Our commitment to excellence and rapid growth reflects our dedication to improving patient outcomes and redefining healthcare efficiency.

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Client Success Manager - Life Sciences

Develop Health

Full-time|Hybrid|Menlo Park

At Develop Health, we are dedicated to transforming the healthcare landscape by harnessing the power of AI to significantly enhance access to life-saving medications. Our innovative solutions automate intricate healthcare processes such as benefit verification and prior authorization, resulting in an impressive 10x revenue growth over the past year, soaring from $0 to over $10M in annual recurring revenue in less than 2 years, and currently aiding over 400,000 new patients each month.We collaborate with leading pharmacy benefit managers and payers nationwide, pioneering advancements in healthcare interactions by removing human-induced delays and inefficiencies. Our compact, elite team comprises founders and engineers with a history of launching and successfully exiting healthcare startups, including Rupa Health and Canvas Medical. Following a significant funding round, we are now scaling our operations rapidly.About The Role:Having launched our Life Sciences division last year, we are forging direct partnerships with pharmaceutical manufacturers to enhance patient access, expedite therapy adoption, and dismantle barriers to necessary medications.We are in search of seasoned industry professionals eager to redefine the operations of pharmaceutical access programs. As a Client Success Manager - Life Sciences, you will oversee and cultivate partnerships with pharmaceutical manufacturers utilizing our platform.In this pivotal role, you will be the primary steward of pharmaceutical client programs on the Develop Health platform, tasked with ensuring program success, fostering robust relationships with manufacturers, and facilitating clients in achieving their patient access goals.Your collaboration with pharmaceutical stakeholders, including brand, patient services, and market access teams, will be crucial to ensuring effective program operations, delivering measurable value, and aligning with the brand's commercialization objectives.This position integrates client leadership, analytics, program management, and cross-functional coordination. You will work closely with teams across product, operations, data, engineering, and sales to drive successful outcomes for clients and patients.Reporting to the Head of Life Sciences, this role requires up to 35% travel and operates in a hybrid model, with an expectation to be on-site in Menlo Park three days a week (Tuesday, Wednesday, and Thursday).

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Contract|On-site|Menlo Park

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