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Client Success Partner - Enterprise

360LearningParis, Remote
Remote Full-time

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Experience Level

Experience

Qualifications

- Proven experience in client relationship management within a technology or educational context.- Strong communication and interpersonal skills, with the ability to engage and influence senior stakeholders.- Familiarity with digital learning platforms and strategies.- Ability to analyze client needs and tailor solutions accordingly.- Excellent project management skills.

About the job

Join the Enterprise team at 360Learning as a Client Success Partner (CSP), where you'll play a crucial role in guiding our largest clients in their digital training initiatives using the 360Learning platform.

In this position, your primary mission will be to cultivate strong partnerships with key HR executives, including CHROs, Chief Learning Officers, and Digital Learning Managers, to enhance the utilization, adoption, and overall impact of our innovative solutions.

Given the intricacies involved with Enterprise clients, you will serve as a dedicated facilitator, ensuring client retention through:

- Coordinating various 360Learning resources, such as technical and pedagogical support.
- Empowering clients with insights into the Enterprise positioning and vision our solution delivers.

Ultimately, your efforts will be pivotal in securing contract renewals or new agreements for the accounts within your portfolio.

About 360Learning

360Learning is a leading platform revolutionizing the way organizations approach digital learning. Our mission is to empower teams through collaborative learning experiences that drive engagement and knowledge retention.

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