Client Success Partner - Enterprise

As an Enterprise Customer Success Manager at CyberArk, you will play a pivotal role in ensuring the success and satisfaction of our enterprise clients. Your primary focus will be to cultivate strong relationships with clients, understand their needs, and facilitate their journey towards achieving optimal value from our solutions. You will collaborate closely with cross-functional teams to deliver tailored solutions, drive customer engagement, and contribute to their long-term success.

Contentsquare is a leading experience intelligence platform that empowers organizations to understand the intricacies of digital customer journeys. Our flexible and scalable solutions allow teams to gain profound insights into their customers' online experiences.As a global leader in experience analytics, we operate across 15 offices worldwide and are committed to driving impactful results. We are seeking motivated individuals who are eager to contribute to our growth and success.At Contentsquare, we strive to cultivate an inclusive workplace where everyone has the opportunity to thrive. Our community is built on principles of courage, empathy, and intention. Join us in simplifying complexity for our clients, their customers, and each other.Important note: Beware of scams impersonating Contentsquare. We will never request payment or contact you through unsolicited texts. Genuine communications from our Talent Acquisition team will only come from our official domains, contentsquare.com or @contentsquare-ext.com. For further details, please visit our careers blog.

At Coupa, we revolutionize business efficiency with our cutting-edge, community-driven AI and premier total spend management platform, designed for organizations of all sizes. Our Coupa AI leverages vast amounts of direct and indirect spend data from a global network of over 10 million buyers and suppliers, enabling you to forecast, recommend, and automate more intelligent and profitable business decisions that enhance operational margins.Why become a part of Coupa? Innovative Technology: We are pioneers in technology, utilizing the latest advancements to empower our customers with improved efficiency and visibility in their expenditure. Collaborative Environment: Our culture promotes teamwork, transparency, and a collective pursuit of excellence. Global Influence: Join a company where your contributions make a tangible, worldwide impact on our clients, the business, and our colleagues.Discover more about Life at Coupa and hear firsthand from our employees about their experiences.The Role of a Senior Partner Success Manager at Coupa: We are seeking a seasoned Success Manager to cultivate and oversee relationships with Coupa partners within the EMEA region. This strategic position centers on enhancing partner capabilities, aligning business strategies with Coupa's growth objectives, and ensuring that partners are fully equipped to provide and market top-tier solutions. The ideal candidate will possess a robust background in software consulting, partner development, and procurement technology.

Join our dynamic Customer Success team at Darwin AI, where we are dedicated to empowering our clients through innovative technology and artificial intelligence. We seek an enthusiastic and proactive Customer Success Executive who appreciates the significance of delivering outstanding client satisfaction. This role is ideal for someone who excels at nurturing long-term customer relationships and enjoys utilizing data and AI tools to enhance client success with our platform.As a Customer Success Executive, you will be pivotal in guiding our clients towards achieving their objectives, driving product adoption, and minimizing churn. You will serve as the primary liaison for our customers, offering continuous support and forward-thinking solutions to facilitate their business growth using Darwin AI.Key Responsibilities: Oversee the ongoing relationships with designated customers, acting as their main contact for support, updates, and optimization of AI solutions. Facilitate Monthly Business Reviews (MBRs) to evaluate customer satisfaction, assess AI performance, and pinpoint areas for improvement. Engage proactively with clients to discover new use cases, relay product updates, and ensure they are extracting maximum value from our AI solutions. Regularly monitor client accounts for signs of churn risk and collaborate with internal teams to devise strategies aimed at enhancing engagement and retention. Conduct training workshops to boost customer proficiency and encourage deeper integration of our tools. Analyze customer feedback and usage data to identify trends, insights, and potential areas for enhancement. Collaborate closely with Customer Support, Product, and Engineering teams to escalate and resolve technical issues while providing feedback for product enhancements. Maintain precise records of customer interactions and progress utilizing Planhat and other CRM tools.

Join our dynamic team at alan as a Customer Success Manager in vibrant Spain! In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their satisfaction, and driving customer engagement. As a key player in our organization, you will work closely with cross-functional teams to deliver exceptional service and support, helping our clients achieve their goals.

Join our team as a Bilingual Customer Success Manager, where you will play a pivotal role in ensuring our clients receive exceptional service and support. Leveraging your fluency in French, English, and Spanish, you will engage with diverse customers and help them maximize the value of our services. Your expertise will be instrumental in fostering strong relationships and driving customer satisfaction.

Role Overview T-Systems Iberia is seeking a Customer Success Manager based in Granada. This position focuses on supporting clients as they use our cloud services, with a goal of helping them reach their business objectives. What You Will Do Guide clients through onboarding, daily usage, and ongoing optimization of cloud solutions. Build and maintain strong client relationships, acting as a trusted point of contact. Listen closely to client needs and recommend tailored solutions that fit their goals. Work to improve customer satisfaction and retention by addressing issues before they escalate. Facilitate clear communication between clients and internal teams to ensure smooth collaboration. Location This role is based in Granada.

The Technical Customer Success Manager at Jobgether works closely with clients in Spain to help them succeed with the company’s solutions. This position combines technical knowledge with a focus on building strong, trust-based relationships. What you will do Guide new clients through onboarding, making sure they get up to speed with Jobgether’s products. Deliver training sessions to help customers use features effectively. Provide ongoing support to address questions and resolve issues as they arise. Encourage product adoption and help clients get the most value from the platform. Role focus This role centers on customer satisfaction and technical support. Success comes from helping clients achieve their goals and making sure they have a positive experience with Jobgether’s offerings.

Role OverviewAs EcoVadis continues to advance its business model and expand its product ecosystem while integrating AI into our operations, we aim to enhance our architectural capabilities to align business and technology strategies.The Enterprise Architect is pivotal in defining the long-term architectural vision for our company, ensuring that our systems are scalable, resilient, cost-effective, and equipped with AI functionalities. This position operates at the crossroads of business, data, and technology, converting intricate business requirements into pragmatic, sustainable architectures that facilitate EcoVadis’ growth and innovation. Key ResponsibilitiesEnterprise Architecture Strategy & DirectionTransform business and product strategies into enterprise-wide architectural directions and roadmaps.Establish and uphold the target architecture across business, application, data, and technology layers.Define and refine the enterprise architecture metamodel and manage the EA repository.Evaluate and document existing architectures, identifying gaps, overlaps, and structural risks, while promoting simplification.Lead strategic architecture initiatives, including application rationalization and modernization.Manage strategic technology risks throughout the organization.Governance & Decision SupportDefine and uphold architectural principles, standards, and guidelines.Scrutinize significant architectural decisions to ensure they align with long-term objectives.Support executive decision-making by providing clear trade-offs and options, beyond mere diagrams.Oversee the adoption of new tools and platforms within the organization, as well as efforts to retire outdated systems.Continuously enhance architecture governance practices to ensure they remain efficient and effective.Collaboration & EnablementAct as a dependable advisor and liaison among business, product, engineering, data, and security stakeholders.Collaborate with Solution Architects and Tech Leads to ensure local designs align with enterprise objectives.Coordinate with IT and Security teams to ensure architectures align with security strategies and policies.Engage in agile, cross-functional teams, providing architectural guidance for specific business domains.Transform business, product, and technical requirements into architecture specifications for selected enterprise initiatives.Data, AI & Emerging TechnologiesWork collaboratively on data architecture, analytics, and data governance models (e.g., data mesh, federated ownership).Guide the ethical and responsible adoption of AI/ML and agent-based capabilities across the enterprise.Assess emerging technologies and trends through the lens of business value, avoiding hype-driven decisions.

Join our dynamic team at Axiomatic AI as a People Partner, where you will play a pivotal role in nurturing our company culture and supporting our employees' growth. We are looking for a passionate HR professional who can foster relationships and drive engagement across the organization.

Join longtail-ai as a Senior Customer Success Manager, where you'll play a pivotal role in ensuring our customers achieve their desired outcomes with our innovative solutions. Your expertise will help guide clients through their journey, providing strategic insights and fostering long-lasting relationships.You will collaborate closely with cross-functional teams to enhance the customer experience and drive product adoption. Be prepared to leverage your skills in communication, problem-solving, and project management to make a real impact.

As a Client Relationship Representative at viva, you will play a crucial role in nurturing and enhancing our client relationships. Your primary responsibilities will include engaging with clients to understand their needs, providing tailored solutions, and ensuring a high level of customer satisfaction. You will work closely with different teams to ensure that our clients receive the best possible service and support.

Join Shiji Group as a Customer Success Manager focusing on the DACH (Germany, Austria, Switzerland) region. In this pivotal role, you will be the main point of contact for our clients, ensuring their satisfaction and success with our innovative solutions. You will collaborate closely with various teams to enhance the customer experience and drive product adoption.Key responsibilities include:Building strong relationships with clients to understand their needs and challenges.Providing expert guidance on product usage and best practices.Monitoring client engagement and success metrics.Identifying growth opportunities and facilitating upsell initiatives.

Jobgether seeks a Director of Customer Success to join the team in Spain. This leadership position centers on supporting clients and ensuring they receive attentive, effective service. Role overview The Director will guide the Customer Success team, set clear goals, and help shape strategies that improve client satisfaction and retention. Building strong, long-term relationships with clients is a key part of this role, as is finding ways to refine and enhance every stage of the customer experience. Key responsibilities Lead and mentor the Customer Success team Develop and implement strategies to improve client satisfaction Work to increase customer retention Strengthen client relationships and oversee the customer journey Location This position is based in Spain.

Join Our Team as a Partner Manager for EMEAAt Abacum, we are pioneers in revolutionizing Business Planning solutions designed specifically for finance teams. Our platform empowers finance professionals to transition from traditional number crunching to making informed strategic decisions by automating reporting processes, enhancing collaboration, and simplifying planning and forecasting.Founded in 2020 by a duo of former CFOs, we have rapidly expanded to a diverse and dynamic global team of over 100 talented individuals from more than 30 different nationalities. With our headquarters in New York and additional offices in London and Barcelona, we are proud to serve industry leaders including Dish Networks, Strava, BetterUp, Kajabi, JG Wentworth, Abridge, Cortex, and many others.With over $100 million raised, we are excited to announce the successful closure of our $60 million Series B round in June 2025, led by Scale Venture Partners, along with significant participation from Cathay Innovation, Y Combinator, Atomico, Creandum, and prominent angel investors from Adyen, Zapier, and Twitch.Join us at Abacum as we embark on an ambitious mission to redefine the future of Business Planning!Key Responsibilities of the EMEA Partner ManagerPartner Recruitment & Onboarding: Identify, recruit, and contract new implementation and reseller partners with expertise in CPM/EPM and ERP sectors. Spearhead structured onboarding programs to ensure partners are equipped for success with Abacum.Enablement & Go-To-Market (GTM) Support: Provide training to partners on Abacum’s GTM strategies, product value, and technical capabilities in collaboration with the Solutions team. Facilitate partner technical enablement through workshops, hands-on sessions, and detailed documentation.Relationship Management: Act as the primary liaison for designated partners, ensuring regular communication and fostering strong collaborative relationships. Deliver ongoing support and strategic guidance to assist partners in achieving their business objectives.Joint Business Planning & Performance Tracking: Collaborate with partners to co-develop business plans focusing on lead generation, sales targets, and revenue growth. Monitor performance and provide insightful reports to evaluate success.

About UsPerk (formerly TravelPerk) is an innovative platform dedicated to transforming travel and spend management. Our mission is to eliminate the tedious manual tasks that hinder productivity, allowing companies to focus on what truly matters. We automate processes ranging from travel bookings to expense management, invoice processing, and more, tackling the $1.7 trillion problem of lost productivity.With the trust of over 10,000 companies globally, including renowned names like Wise, On Running, Breitling, and Fabletics, we are dedicated to improving employee productivity and morale by cutting down on shadow work.Founded in 2015, Perk has rapidly expanded to a diverse global team of over 1,800 across 12 locations, with headquarters in London and Boston. Our approach combines innovation, control, and simplicity to enhance workplace experiences.At Perk, we embody our core values of ownership, delivering a 7-star service, and teamwork. We emphasize curiosity, purpose, and mindset to unlock your full potential. Our talent team is a blend of top professionals from the travel and SaaS sectors, representing over 70 countries. If you are passionate about making a real impact and shaping work experiences for millions, we would love for you to join us.To learn more, visit www.perk.com.

At Celonis, we are the global frontrunner in Process Intelligence technology and a rapidly growing SaaS company. We believe in the immense potential to enhance productivity by integrating AI, data, and intelligence into business processes—and we’re looking for your expertise to help us achieve this vision. Are you ready to join us?The RoleTo further our mission of harnessing Enterprise AI, we are in search of an accomplished leader to expand and guide our Enterprise Architecture team.This pivotal leadership position requires a unique combination of profound technical knowledge, adept people management skills, and a commanding executive presence. You will serve as an executive sponsor, skillfully presenting to C-level executives and assisting your team in transforming strategic objectives into executable technical plans.Your main objective is to lead and empower a team that aids our expanding sales organization in reaching its revenue targets. You will ensure that your team adeptly removes technical barriers by cultivating strong partnerships with leadership across Sales, Value Engineering, Product Management, Data Operations, and Information Security teams.Measures of SuccessYour success will be evaluated based on your team’s effectiveness, including new customer acquisition rates, retention, upselling, and your overall contribution to the sales team and business success.The Work You’ll Do:Team Leadership: Recruit, mentor, and oversee a team of Enterprise Architects tasked with defining the overarching architecture, data, and cloud strategy for our largest client accounts.Executive Engagement: Act as an executive sponsor during both pre-sales and post-sales phases, articulating strategic visions to C-level executives and collaborating with customer architecture and security teams.Drive Strategic Innovation: Lead your team in designing architectures that facilitate enterprise modernization, leverage capability mapping, and investigate innovative solutions utilizing emerging technologies such as Agentic AI.Cross-Functional Alignment: Function as the leadership conduit between our product and engineering teams at Celonis and client teams to ensure the delivery of exceptional technical services.Ecosystem & Readiness: Supervise the evaluation of the IT landscape maturity of our customer base and ensure that your team effectively trains Celonis account teams and ecosystem partners on architecture, integration, performance, and scalability.Thought Leadership: Guide the creation of reusable assets for projects and customer-facing position papers, as well as thought leadership presentations regarding architecture and innovation with Celonis.

About Insider One Insider One brings together marketing and customer engagement tools in one platform. Our team includes over 1,500 people from more than 50 nationalities, working across 30 offices worldwide. Since our founding, we have aimed to make advanced marketing technology accessible to professionals everywhere. Our platform uses AI and an integrated Customer Data Platform (CDP) to help businesses manage data, personalize experiences, and coordinate campaigns across channels like WhatsApp, SMS, email, web, app, and site search. We support more than 2,000 customers, including Fortune 500 brands such as Samsung, Nike, and L’Oreal. Insider One recently completed a $500M Series E funding round led by General Atlantic, with backing from Sequoia Capital and QIA. We are recognized as a woman-founded and women-led B2B SaaS unicorn, and have earned a reputation as a leader in marketing and customer engagement solutions. Role Overview: Partner Manager - Spain Based in Madrid, the Partner Manager for Spain plays a key role in helping clients get the most from our platform. This position focuses on supporting marketing and customer engagement teams as they work to achieve their goals using Insider One’s solutions.

Jobgether is looking for a Customer Success Engineer based in Spain. This position centers on helping clients reach their goals with Jobgether’s products. The role involves direct work with customers to understand their requirements and address technical questions as they arise. Main responsibilities Work closely with customers to identify their needs and ensure they use Jobgether’s solutions effectively Provide technical support to resolve client issues and answer product-related questions Build and maintain strong relationships to support long-term customer success What this role focuses on This position supports clients throughout their journey with Jobgether’s products. Success in this role means helping customers get the most value from the solutions provided and serving as a trusted technical resource.