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Client Support Manager (Arabic) - Remote

NovakidRemote job
Remote Full-time

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Experience Level

Manager

Qualifications

- Proficiency in English (minimum B2 level).- Proficiency in Arabic (C2/Near-Native).- Previous experience in a language school is advantageous.- Proficient computer skills.- Strong organizational capabilities.- Ability to manage extensive information effectively.- Demonstrated responsibility and attentiveness.- Capable of multitasking.

About the job

Novakid is an online English language school for children ages 4 to 12. The program follows European CEFR standards, aiming to help young learners reach language levels similar to their English-speaking peers. The team includes more than 450 IT professionals and native-speaking teachers from the US, UK, and other countries.

Role overview

The Client Support Manager (Arabic) works remotely to assist Arabic-speaking families and students. This role focuses on making the learning experience smooth and positive for users who prefer to communicate in Arabic.

What you will do

  • Respond to questions and resolve issues for users in Arabic during lessons.

Requirements

  • Advanced or bilingual proficiency in Arabic.

Location

This is a remote position.

About Novakid

At Novakid, we redefine language learning for children. Our innovative online platform offers a unique approach to mastering English, fostering growth and confidence in young learners. Our team is passionate about education and technology, dedicated to creating engaging, meaningful learning experiences.

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