About the job
Welcome to Celonis, the global frontrunner in Process Intelligence technology and one of the fastest-growing SaaS companies worldwide. At Celonis, we recognize a tremendous opportunity to enhance productivity by embedding AI, data, and intelligence at the heart of business processes, and we invite you to be part of this transformative journey.
Your Role:
The Client Value Partner (CVP) position is a pivotal role within our expanding Value Engineering team, integral to Celonis’ ambitious growth strategy. As a CVP, you will champion data-driven business transformation initiatives with our strategic customers in the Manufacturing and Automotive sectors. You will lead diverse teams of Celonis experts, ensuring the success and satisfaction of our premier clients as they unlock value through Celonis.
In this role, you will serve as the primary advocate for customer success, acting as a trusted advisor to strategic clients. This entails engaging with C-Level Executives to collaboratively establish a long-term vision for leveraging Celonis to revolutionize their business operations while orchestrating the necessary Celonis resources. Working alongside our cross-functional teams, you will drive measurable impact across various processes and industries, accelerating platform adoption. Additionally, the CVP will spearhead transformational initiatives within Celonis and customer accounts, fostering innovation and strategic change to maximize value and stimulate business transformation.
We are in search of seasoned professionals who possess a proven track record in managing executive relationships, driving sustainable growth, and merging industry expertise with robust analytical and consulting skills. Join us at the forefront of one of the most dynamic tech companies globally, guiding our customers to become the next Lighthouse Celonis clients.
Your Responsibilities:
Program Leadership & Engagement Management
- Foster and maintain strong relationships with key stakeholders, including C-level executives, embedding Celonis into their strategic objectives.
- Ensure engagements are adequately resourced by leveraging a global network of cross-functional Celonis teams, including Servicing, Product, and Engineering.
- Guide customers on organizational design and the maturation of Centers of Excellence to enhance platform adoption.
- Mentor and coach team members, providing constructive feedback and support for their success, while advising managers on team performance.
Driving Customer Value
- Take responsibility for the comprehensive customer value...

