Cloud Database Support Engineer

Join Tiger Data, the innovative leader in PostgreSQL platforms formerly known as Timescale, where we empower developers and organizations with the fastest solutions tailored for transactional, analytical, and agentic workloads. Our platform is trusted by thousands globally, accelerating real-time insights, driving intelligent applications, and supporting critical infrastructure at scale. We are a remote-first organization, dedicated to clear communication, accountability, and collaborative excellence, as we redefine data infrastructure for speed, flexibility, and simplicity.We are seeking a dynamic Database Support Engineer to enhance our Technical Services team. While a strong foundation in database management is crucial, this role offers the opportunity to engage with our entire technology stack — from PostgreSQL/TimescaleDB to Kubernetes, AWS/Azure cloud infrastructures, and beyond.This role transcends traditional database responsibilities. You will operate at the nexus of databases, cloud infrastructure, and modern platform engineering. Every day will present unique challenges—from optimizing complex analytical queries to resolving issues related to cloud, Kubernetes, and database-integrated features across distinct services. You'll troubleshoot network concerns and utilize browser DevTools for tracing API errors, delivering comprehensive support to our customers across the technology spectrum.By joining us, you will deepen your database expertise while gaining insights into our entire platform. If you thrive on variety, enjoy tackling complex technical challenges, and relish direct customer interaction, this role is perfect for you!Familiarity with TimescaleDB is essential! Prospective applicants should sign up for a free trial and evaluate the platform prior to applying or interviewing. https://console.cloud.timescale.com/signupExplore a tutorial here: https://docs.tigerdata.com/tutorials/latest/real-time-analytics-transport/Tiger Data operates as a remote-first company. This is a full-time role prioritizing APAC time zones.This is a permanent weekday position with 5-day, 8-hour shifts from Monday to Friday.While primarily a weekday role, occasional on-call coverage may be necessary.

Join Point72 as a Database Support Engineer, where you will be a crucial part of our technology team, ensuring the stability and performance of our database systems. You will work closely with various departments to provide expert support, troubleshoot issues, and implement solutions that enhance our data management capabilities.

About MixpanelMixpanel is a cutting-edge event analytics platform designed for builders who seek immediate insights from their data—no SQL expertise necessary. By empowering everyone within the organization to visualize and understand how their contributions affect product, marketing, and revenue metrics, we facilitate informed decision-making.With over 9,000 paying customers, including industry leaders such as Netflix, Pinterest, Sweetgreen, and Samsara, Mixpanel is committed to delivering the most comprehensive and reliable analytics platform that is accessible and trusted by all.About the Support TeamThe Mixpanel Support team consists of skilled problem-solvers with diverse backgrounds, including teaching, consulting, and engineering. Our passion lies in ensuring the success of our customers by helping them navigate and utilize Mixpanel effectively. Our team is globally dispersed, with members located in San Francisco, Barcelona, London, and Singapore.About the RoleWe are seeking an experienced APAC Support Engineering Manager to join our Bengaluru office. In this hands-on leadership role, you will tackle our most intricate technical challenges and manage customer escalations while leading and nurturing a team of 4-6 Support Engineers. We are looking for a professional who can adeptly switch between personally resolving critical customer issues and mentoring their team through complex situations. This position combines technical acumen with team leadership to ensure immediate customer satisfaction and long-term team growth.ResponsibilitiesDevelop and mentor individual contributors within your team through coaching and career advancement.Act as the primary escalation point for major customers and high-priority accounts in the APAC region.Identify and proactively resolve gaps that hinder your team’s ability to deliver exceptional support.Maintain hands-on expertise with Mixpanel’s platform to stay updated on product developments and customer requirements.Offer real-time mentorship during live customer engagements, demonstrating effective problem-solving techniques.Conduct regular one-on-one meetings and performance reviews, focusing on both technical skill enhancement and excellence in customer interactions.Lead quality assurance reviews of team tickets, providing actionable feedback to improve technical accuracy and communication with customers.

Join our dynamic team as a Cloud Support Engineer - Database, where you will play a vital role in ensuring our customers have a seamless experience with our cloud-based database services. As a Cloud Support Engineer, you will leverage your technical expertise to troubleshoot and resolve issues, provide guidance on best practices, and enhance our customers' understanding of our cloud solutions.

About TelnyxTelnyx is at the forefront of revolutionizing global connectivity, actively constructing a future where seamless interconnection is a reality. By designing and expanding a private, global, multi-cloud IP network, and delivering hyperlocal edge technology through innovative APIs, we are paving the way for a new era of connectivity that unites people, devices, and applications effortlessly.Motivated by a vision to modernize outdated systems, automate mundane tasks, and address real-world challenges with cutting-edge connectivity solutions, we proudly stand as a financially robust and profitable organization. Our success enables us to invest in groundbreaking technologies while fostering a culture of continuous learning and growth within our team.Join us in our mission to create a world where limitless innovation is driven by borderless connectivity. We are looking for enthusiastic individuals eager to contribute to an industry-leading company while enhancing their own skills and career paths.Working hours are 5 days a week across these times:9pm Sunday to 7am Monday UTC9pm Monday to 7am Tuesday UTC9pm Tuesday to 7am Wednesday UTC9pm Wednesday to 7am Thursday UTC9pm Thursday to 7am Friday UTCThe Role

Join Tiger Data, a pioneer in data infrastructure, as a Weekend Database Support Engineer. Our cutting-edge PostgreSQL platform is tailored for transactional, analytical, and agentic workloads, empowering developers and businesses globally. At Tiger, we accelerate real-time insights and drive intelligent applications while maintaining a commitment to direct communication, accountability, and collaborative excellence.In this multifaceted role, you will become a vital part of our Technical Services team, leveraging your deep database expertise across our entire technology stack, including PostgreSQL/TimescaleDB, Kubernetes, and AWS/Azure cloud infrastructure.This is more than just a database support position; you will engage with diverse challenges daily — from optimizing complex analytical queries to troubleshooting cloud and Kubernetes issues, and assisting customers with features built on top of the database. Your problem-solving skills will shine as you resolve network issues and utilize browser DevTools to trace API failures.If you thrive on variety and enjoy solving complex technical challenges while working closely with customers, this role is perfect for you. You will gain expertise across our platform while enhancing your database knowledge.Familiarity with TimescaleDB is a must! Please sign up for a free trial and try it out before your interview: https://console.cloud.timescale.com/signupCheck out our tutorial here: https://docs.tigerdata.com/tutorials/latest/real-time-analytics-transport/Tiger Data operates as a remote-first organization. This is a permanent weekend shift role, with a 4-day, 10-hour schedule from 7 am - 5 pm IST (1:30 am to 11:30 am UTC), Friday through Monday.

DigitalOcean is hiring a Cloud Support Engineer - Database for its Bengaluru office. This team focuses on helping customers get the most from cloud infrastructure and managed database products. The role supports key accounts with direct, hands-on problem solving and guidance. What You’ll Do Troubleshoot database and cloud infrastructure issues for customers, working closely with users to resolve problems quickly and thoroughly. Advise customers on best practices for managed databases and DigitalOcean’s platform. Collaborate with Product and Engineering teams to address complex scenarios and ensure strong customer outcomes. Grow technical knowledge across a range of database systems and DigitalOcean services. Who We’re Looking For Interest in cloud infrastructure and database technologies. Commitment to delivering responsive, high-quality support for customers. Enjoys working as part of a collaborative, energetic team. Ready to build expertise in managed databases and cloud solutions. Reporting Line This position reports to the Manager, Cloud Support Engineer.

Join DigitalOcean as a Senior Cloud Support Engineer specializing in AI/ML and databases! In this role, you will leverage your expertise to assist clients in optimizing their cloud infrastructure and resolving complex technical issues. Your ability to communicate effectively and your strong problem-solving skills will be key in delivering exceptional support to our customers.

Join our dynamic team at DigitalOcean as a Senior Cloud Support Engineer, specializing in AI/ML and database technologies. In this impactful role, you will leverage your expertise to provide exceptional technical support, troubleshoot complex issues, and collaborate with cross-functional teams to enhance our cloud services. Your contributions will be pivotal in ensuring our clients achieve their goals using our innovative infrastructure and tools.

Founded in 1983, Caxton Associates is a premier global trading and investment firm with a presence in major financial hubs including New York, London, Singapore, Monaco, Bangalore, and Dubai. Our focus is on managing both client and proprietary capital through sophisticated global macro hedge fund strategies.Your RoleWe are looking for a talented Database Engineer to enrich our technology team in Bangalore. This is a hands-on position where you will take significant ownership of essential data platform components, emphasizing their design, development, and optimization.You will collaborate with teams across our London and New York offices, playing a crucial role in evolving and scaling our data platform to directly support trading and investment decision-making on a global scale. This role demands strong technical skills, a keen eye for data quality, and the capacity to thrive in a fast-paced, mission-critical environment.Key ResponsibilitiesPartner with Technology, Quantitative, and Risk teams to create data solutions for reporting and analytics.Design and implement scalable database architectures, including schemas, tables, indexes, and stored procedures.Develop and maintain Python ETL pipelines for trade, position, and pricing data.Create and support reporting and visualization tools utilizing Tableau.Ensure data integrity, security, and high availability across both production and non-production settings.Monitor and enhance database performance through query tuning, indexing, and execution plans.Leverage AWS services (RDS, Aurora, S3) to construct scalable, resilient data platforms.Conduct database maintenance tasks, including backups, recovery, and integrity checks.Implement database security best practices, focusing on user permissions and roles.Support and enhance global data platform operations across various regions.Document database structures, processes, and best practices comprehensively.

Join Eurofins Scientific as a NoSQL Database Engineer, where you will be instrumental in managing and optimizing our NoSQL databases. You will collaborate with cross-functional teams to design scalable database solutions that meet the evolving needs of our business. This position offers the opportunity to work with cutting-edge technology and contribute to innovative projects in a dynamic environment.

Join our dynamic team at Tekion as a Senior Database Engineer, where you'll play a pivotal role in designing, implementing, and maintaining our database systems. This is an exciting opportunity to leverage your expertise in database architecture and optimization to drive innovation and efficiency in our operations.

Join our dynamic team at Integrichain as a Senior Database Engineer within our Platform Engineering department. In this role, you will leverage your extensive experience with database management and engineering to enhance our platform's performance and reliability. You will work collaboratively with cross-functional teams to design, implement, and optimize database solutions that meet the evolving needs of our business.

About Janes Janes stands as a premier provider of timely and reliable data, information, analysis, and forecasts tailored for Defence and National Security organizations worldwide. With a legacy spanning over a century, Janes uniquely offers a singular resource for comprehensive, unclassified, and current intelligence on military equipment in production and operational use across the globe. By systematically structuring and connecting this data to the inventories of over 190 countries, Janes is exceptionally positioned to deliver accurate, validated intelligence that supports entity recognition, capability assessment, and market analysis. Job Purpose: The Solutions Engineer plays a vital role within the Product team, tasked with facilitating the integration and optimization of Janes' interconnected intelligence capabilities across our customer base. As a member of the Product Solutions team, you will assist in the deployment, configuration, and enhancement of Janes' data across diverse systems, platforms, and mission-critical capabilities. This position emphasizes enabling Janes' data within individual systems, promoting interoperability with third-party and customer datasets, and aligning with customers' AI, intelligence, and data needs. You will help define and document data standards, technical specifications, and integration pathways to elevate customer outcomes and foster innovation. Contributing to high-impact customer and partner projects throughout APAC, you will help shape the future of Janes' technical landscape, including our graph knowledge base, intelligence products, and supporting infrastructure. Your contributions will have a direct impact on national security and defense capabilities. Your Contributions at Janes: System Integration: Facilitate the integration of Janes' data and models into customer systems of record, ensuring seamless functionality and operational relevance. Product Delivery: Assist in the development and delivery of Janes' Interconnected Intelligence products, striving to capture and align with standards and technical expectations. Customer Advisory: Provide remote and on-site technical advisory services to customers, offering insights on data attributes, integration strategies, and system optimization. Ontology & Model Development: Guide the evolution of Janes' data models and ontologies to ensure compatibility and seamless integration with customer ecosystems. Gap Analysis: Identify and prioritize unmet data requirements critical to customer success.

Global Healthcare Exchange Inc. seeks a Senior Database Operations Engineer in Hyderabad, Telangana. This position plays a central role in the Database Administration team, supporting the design, development, and maintenance of database solutions for both internal and external clients. The engineer will help manage the company’s corporate and cloud database infrastructure, supporting GHX DaaS and SaaS offerings. Role overview This role involves planning, designing, implementing, and supporting core database functions to meet corporate standards for performance, scalability, reliability, and compliance. Collaboration with operational and development teams is key to ensuring smooth service delivery and database reliability. What you will do Administer and manage databases, including backup and recovery, performance monitoring, data security, access management, installations, upgrades, patch management, and failover server management. Maintain data integrity and system security by following operational and security policies throughout the service lifecycle. Provide 24/7 monitoring, on-call support, and troubleshooting for database issues, and deliver operational feedback to development and release teams. Mentor and support junior database engineers. Work with database platform engineers on version upgrades and best practices. Requirements Bachelor's degree in Computer Science or a related field, or equivalent experience. 5-8 years of experience in Database Administration. Deep knowledge of at least one RDBMS or NoSQL platform (such as MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle, or SQL Server), plus basic familiarity with others. Experience working with hybrid and public cloud environments. Background in supporting implementation projects. Proven ability to manage databases in high transaction and high availability settings. Knowledge of horizontal scaling and high availability technologies (for example, Oracle RAC & Data Guard, SQL Server 'Always On'). Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in both physical and virtual environments. Experience with cloud-hosted databases, preferably on AWS. Preferred skills Strong analytical, critical thinking, and problem-solving abilities. Excellent interpersonal skills and a customer service mindset. Clear written and verbal communication skills.

As a MySQL Database Engineer at OneDirect, you will be instrumental in provisioning and managing MySQL instances in both clustered and non-clustered configurations. Your responsibilities will include ensuring the performance, security, and availability of our databases. You will be tasked with performing essential database administration duties, including automation, performance monitoring, tuning, and query optimization. Your role will also involve preparing comprehensive documentation and specifications, handling common database procedures like upgrades, backups, recovery, and migration. Additionally, you will profile server resource usage, optimizing and tweaking as necessary, while collaborating with team members and stakeholders to achieve our goals.

Join Bazaarvoice as a Staff Database Engineer and contribute to our mission of empowering brands to harness the power of customer feedback. In this role, you will be responsible for designing, implementing, and maintaining robust database systems that support our innovative solutions. You will collaborate closely with cross-functional teams to ensure data integrity, optimize query performance, and enhance overall database efficiency. Your expertise will help us deliver exceptional experiences to our clients and their customers.

Key Responsibilities- Provision MySQL instances, both in clustered and non-clustered configurations.- Ensure optimal performance, robust security, and high availability of databases.- Conduct database administration tasks including automation, performance monitoring, tuning, and query optimization.- Prepare comprehensive documentation and technical specifications.- Manage common database operations such as upgrades, backups, recovery, and migration.- Monitor server resource utilization, optimize settings, and make adjustments as necessary.- Collaborate effectively with team members and stakeholders.- Serve as a Team Lead, guiding and mentoring junior engineers.

Join Zscaler as a Staff Database Development Engineer, where you will play a pivotal role in designing and implementing robust database solutions that enhance our cloud security platform. You will collaborate with cross-functional teams to ensure optimal performance and reliability of our database systems.