Cloud Operations Administrator II

Join DigitalOcean as a Staff Technical Program Manager in our Cloud Capacity and Engineering Operations team. In this pivotal role, you will oversee program management initiatives that drive efficiency, scalability, and innovation within our cloud infrastructure. Collaborating closely with engineering and operational teams, you will ensure the successful exe…

Role Overview As a pivotal member of our Technical Programs team, you will collaborate closely with various business stakeholders to transform strategic business goals into actionable operational processes and systematic enhancements. Your primary responsibility will be to prioritize and identify the most impactful business needs, leveraging both business insights and technical knowledge to assess feasibility and strategize effective solutions. You will partner with teams across all operational functions to plan and implement these changes effectively. In a rapidly evolving environment, your innovative approach will facilitate quicker execution of minor changes, enabling a more strategic focus on larger initiatives. Key Responsibilities: Serve as a strategic partner to key business stakeholders, translating complex objectives into operational designs and technical solutions. Act as a technical advocate throughout the go-to-market process, ensuring designs are scalable and aligned with existing structures while assessing downstream implications. Maintain a comprehensive understanding of current processes and automations within our Sales Tech Stack to drive effective design improvements and streamline workflows. Manage the operational roadmap through agile sprint planning, ensuring alignment with various stakeholders, including the Revenue Operations team. Oversee stakeholder management to ensure solutions meet requirements and any design adjustments are communicated effectively. Identify and mitigate risks, issues, and dependencies that may impact solution delivery. Collaborate with business partners to clearly define requirements and with technical teams to validate that solutions align with stakeholder needs. Drive innovation in intake, prioritization, solution design, and execution frameworks to expedite minor changes and refocus on strategic initiatives. Establish a regular cadence for re-evaluating existing processes to ensure efficiency and relevance for sales teams.

At WHOOP, we're dedicated to transforming the landscape of human performance. Our innovative platform empowers individuals to optimize their potential through a profound understanding of their physiological data and daily activities.As a pivotal Capital Expenditure Program Manager within our Technical Program Management (TPM) team, you will be instrumental in enhancing our global manufacturing capabilities by converting capital investments into impactful production infrastructure. Your leadership will guide capital planning and execution throughout the entire product lifecycle. Collaborating closely with engineering, operations, and finance, you will ensure the provision of cutting-edge equipment, refined processes, and operational readiness essential for both new product introductions (NPI) and continuous improvement (CI) initiatives. This is a dynamic role for a strategic leader who excels at the intersection of product development and manufacturing operations, with a proven ability to manage risks, align diverse stakeholders, and drive rapid execution in a fast-paced environment.

Join Formlabs as a Technical Program Manager and be at the forefront of innovation in the 3D printing industry. In this pivotal role, you will lead cross-functional teams to drive the successful execution of technical programs, ensuring alignment with our strategic goals. Your expertise in project management and technical understanding will be key as you navigate complex challenges and deliver exceptional results.

Join Formlabs as a Senior Technical Program Manager, where you will lead and coordinate technical projects that drive innovation and efficiency.In this role, you will work closely with cross-functional teams to ensure that projects are delivered on time and meet high-quality standards. Your expertise in program management and technical understanding will be essential in navigating complex challenges and ensuring alignment across multiple stakeholders.

Air Space Intelligence (ASI) develops technology that improves decision-making across aviation, defense, energy, and critical infrastructure. With support from investors such as Andreessen Horowitz, Spark Capital, and Renegade Partners, ASI creates tools that turn lengthy analysis into rapid, actionable insights. The company aims to raise the bar for operational decision support in complex industries. The Civil Aviation team works to modernize the United States air traffic control system. Their mission centers on safely managing tens of thousands of flights each day in a demanding, safety-critical environment. The team builds advanced trajectory prediction and decision-support systems and prepares national airspace for new technologies, including commercial space operations and advanced air mobility. Every project emphasizes precision, resilience, and reliability to support both safety and efficiency. Role overview The Technical Lead - Cloud Platform Engineer guides the architecture, reliability, and ongoing development of a cloud platform that underpins mission-critical aviation systems. This position combines hands-on engineering with team leadership, managing a small group while building and operating globally scalable infrastructure. The platform is designed for continuous delivery and aims for around 99.99% availability in a 24/7 operational environment. What you will do Define and guide the architecture of the cloud platform Set best practices for infrastructure-as-code, Kubernetes-based systems, deployment pipelines, and production operations Own reliability end-to-end, including designing for failure, implementing observability (metrics, logging, tracing), and leading incident response and postmortems Lead and develop a small engineering team, setting direction, establishing standards, and building systems that promote autonomy and a culture of reliability Requirements Extensive experience building and operating highly reliable cloud platforms with approximately 99.99% uptime Strong expertise with AWS, including multi-region and highly available architectures Proficiency in Kubernetes and related technologies Location This role is based in Boston, US.

At Compass, we are dedicated to helping individuals discover their ideal place in the world. Since our inception in 2012, we have been transforming the real estate landscape with our comprehensive platform that enables residential real estate agents to provide unparalleled service to both sellers and buyers.As a Senior Technical Program Manager in Enterprise Technology, you will lead pivotal initiatives throughout Compass. Your responsibilities will encompass a broad spectrum of projects, from implementing advanced technical enhancements to managing third-party SaaS integration and standardizing operational processes and metrics. Your focus will be on optimizing execution, enhancing efficiency, and ensuring consistency while resolving dependencies, assessing technical risks, tracking progress, and communicating effectively with executive stakeholders.Key Responsibilities:Steer high-impact initiatives focused on developing new products and platforms for Compass.Oversee the complete life cycle of key programs, coordinating functional plans, liaising with stakeholders, and resolving issues to ensure minimal disruption to daily operations.Manage relationships and configurations with third-party software to ensure scalability and efficiency of our systems.Collaborate closely with product, design, engineering, and operations leadership while keeping executive management informed on progress and risks.Drive strategic planning and execution of significant programs within product development teams, working alongside infrastructure and cross-functional groups across the organization.Plan, manage, and deliver multiple technical programs across various organizations and locations, including mergers and acquisitions initiatives.Contribute significantly to the agile practices at Compass and participate in high-level planning on both quarterly and annual bases.Promote operational excellence and continuous process improvements throughout the organization.Utilize data and metrics to create clarity and drive decision-making through well-crafted narratives for both executives and teams.Develop Standard Operating Procedures (SOPs) to standardize and scale technical operations for ongoing improvement.

About Merlin Labs: Merlin Labs is an innovative aerospace startup focused on revolutionizing aviation through the development of a non-human pilot. Our mission is to enhance both crewed and uncrewed flight capabilities. Supported by some of the most prestigious investors in the industry, we are committed to scaling our technologies alongside our customers to address significant challenges in aviation using autonomy.About You: You are a dedicated builder who excels at the crossroads of technology, execution, and meaningful impact. As a Technical Program Manager at Merlin Labs, you will be pivotal in realizing our autonomy technology—bringing the Merlin Pilot into operational service on military aircraft and leading ambitious aerospace programs.Working closely with our dynamic autonomy and flight systems teams, you will collaborate with engineers, business stakeholders, and customer teams to ensure technical progress and cross-functional alignment. You possess technical fluency, a structured approach to problem-solving, and the ability to clarify complex issues. You thrive on tackling difficult challenges, embrace uncertainty, and are relentless in achieving results.This role is central to Merlin's mission and marks a critical phase in our growth. You will manage a diverse portfolio that includes internally funded R&D initiatives and customer programs. Above all, you are passionate about our mission: accelerating autonomy, supporting our warfighters, and redefining aviation possibilities.Join us in building the future of flight—let's make it a reality, one milestone at a time.

Department: OperationsReports To: NOC ManagerLocation: Hybrid, Woburn, MAAvailable Shifts: Overnight: 10PM-6AM & First: 6AM-2PMClassification: Full-Time, ExemptEstimated Annual Salary: $105,000 – $135,000About Knox SystemsAt Knox Systems, we operate the largest managed cloud for federal agencies, constructing and maintaining secure cloud and AI environments that are essential for the U.S. government’s critical missions—from national security and public safety to vital public services. Our clients trust us to deploy production systems that adhere to the highest standards of security, reliability, and compliance.Joining Knox means contributing to high-impact, purpose-driven work. The challenges we tackle are significant, expectations are elevated, and the outcomes of our efforts are transparent. Here, speed, rigor, and trust are paramount, as the environments we protect cannot afford failure. Your work will be immediately visible, your expertise will be instrumental, and the effects of your contributions will be tangible. Operating at a federal scale, we secure some of the most sensitive government environments in the nation—ensuring that the systems we design perform flawlessly.Role OverviewAs a Level 2 Cloud Operations Engineer, you will take charge of advanced troubleshooting, system administration, and application environment support across Knox's cloud infrastructure. This role integrates operations, automation, and development support—ensuring system stability, executing changes, and maintaining compliance across FedRAMP Moderate, High, and IL4 environments. The perfect candidate will have hands-on experience in compliance-controlled cloud environments within a NOC/SOC context, possess deep knowledge of cloud infrastructure services, and demonstrate a proactive approach to real-time alerts, incidents, and escalations in production.This position operates on a shift basis within a 24/7 Network/Cloud Operations setting. Team members are expected to adhere to assigned shifts, clock in during scheduled hours, and maintain continuous operational coverage. The role involves participating in a rotating on-call schedule for after-hours incidents and holiday coverage. As a customer-facing position, it necessitates professional interactions with clients during incident responses, including handling support phone calls and attending client meetings through Zoom or other collaboration platforms.Key ResponsibilitiesExecute advanced troubleshooting for infrastructure, operating system, and application issues.Maintain system stability and compliance within regulated environments.Engage in customer interactions to provide exceptional support and service.

Join our dynamic team as a Senior Staff Engineer specializing as a Salesforce Technical Lead. In this pivotal role, you will spearhead innovative Salesforce solutions, guiding projects from conception through implementation. Your expertise will drive technical excellence and enhance our product offerings, ensuring a seamless user experience for our clients.

About SimpliSafeAt SimpliSafe, we are dedicated to revolutionizing home security. Our mission is to ensure the safety of every home, and we highly value the careers of our team members. Our workplace fosters a culture of collaboration and innovation, where individuals are encouraged to tackle challenges head-on and make a significant impact. We don’t just want you to work here; we want you to flourish and develop your career with us.We embrace a hybrid work model that allows our teams to balance time between the office and home. Typically, we ask our team to collaborate in our state-of-the-art office on two core days—usually Tuesday, Wednesday, or Thursday—while enjoying the flexibility to choose their work location for the rest of the week. This model provides the best of both worlds, maximizing productivity and work-life balance.Why Join Us?Our continuous growth necessitates the addition of talented, intelligent, and humble individuals who align with our values. Together, we aim to disrupt the home security industry and fulfill our mission of protecting every home.Your RoleWe are seeking a Principal Technical Program Manager to enhance our Engineering team's capabilities in delivering customer-centric product features and improvements. As the fastest-growing home security provider in the U.S., we are competing against established giants like ADT and tech behemoths such as Amazon and Google. To succeed in the expanding IoT home automation security market, we must learn rapidly, collaborate effectively, and innovate creatively. Our engineering team is proud to manage the entire 'full stack', from designing and building hardware circuit boards to coding user interfaces for our mobile applications.At SimpliSafe, we champion a ‘no-ego’, collaborative culture, earning recognition as a 'Top Place to Work' in 2021 by the Boston Business Journal. We strive to solve complex challenges in the home security and IoT sectors while continually evolving to provide our employees with the best possible work experience. If SimpliSafe resonates with you, we would love to connect!In this position, you will collaborate closely with engineering leadership to drive process improvements within the engineering department while ensuring alignment with company goals and facilitating communication with the Executive Team and Board of Directors.

Join our dynamic team at Datadog as a Senior Technical Program Manager, where you will spearhead the evolution of our Knowledge Systems program within the Technical Solutions (TS) organization. Our TS team consists of over 1,000 customer-facing technical experts, including Sales Engineers, Technical Account Managers, Support Engineers, and Solution Architects, dedicated to enhancing customer experiences and facilitating product adoption.In this pivotal role, you will amplify the effectiveness of our TS organization by managing a technical Knowledge Systems program that integrates cutting-edge AI technologies to streamline information capture, enhance accessibility, and ensure that knowledge remains a valuable resource for delivering exceptional customer experiences and fostering continuous innovation.

Become a Force for Good at Axon.At Axon, we are dedicated to our mission of Protecting Life. We are innovators, addressing society's most pressing safety and justice challenges through our advanced ecosystem of devices and cloud-based software. Our collaborative culture emphasizes open communication and respect, valuing diverse perspectives from our customers, communities, and colleagues.Life at Axon is dynamic, demanding, and impactful. Here, you will own your projects and instigate meaningful change, continually evolving while working towards a mission that matters in an environment where you can truly make a difference. Your ImpactAxon is in search of a driven and experienced Program Manager in Adoption & Enablement to spearhead internal enablement and customer adoption throughout the Fusus lifecycle. This role focuses on delivering training, developing curriculum, ensuring quality, and providing support post-deployment.This position marries program ownership with hands-on instruction, equipping both internal Axon teams and external law enforcement customers with the skills needed to effectively adopt Fusus workflows. Success hinges on your ability to teach platform functionality alongside the technical principles that facilitate successful deployments, translating real-world operational scenarios into scalable training experiences.The ideal candidate will be a strong cross-functional collaborator with an operational grasp of Axon Fusus, exceptional facilitation skills, and the capacity to independently conduct training and enablement sessions. This role is vital in ensuring customers transition seamlessly from deployment to ongoing support while maximizing product usage, operational readiness, and achieving long-term objectives.What You’ll DoLocation: Based in Axon hub sites across the United States (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)Travel: Approximately 50%Reports to: Sr. Director, RTO SaaS Delivery

Join Klaviyo as an Engineering Enablement Program Manager to empower our engineering teams and enhance their productivity. In this dynamic role, you will spearhead initiatives that streamline processes, promote best practices, and foster a culture of continuous improvement. You will work closely with cross-functional teams to identify challenges and implement solutions that drive efficiency and innovation.

At WHOOP, we are dedicated to revolutionizing human performance and extending health spans. We empower our members to achieve their peak potential through a profound understanding of their bodies and daily routines.As the Operations Program Manager, you will spearhead cross-functional manufacturing initiatives that enhance and innovate production processes throughout WHOOP’s global supply chain. Collaborating closely with Manufacturing, Supply Chain, Factory, Test, and Quality teams, your efforts will focus on delivering pivotal projects that boost product quality, throughput, cost-efficiency, and operational readiness.This position is based at our headquarters in Boston, MA, and is crucial for scaling and maintaining high-performance manufacturing through systematic execution, robust cross-functional collaboration, and a proactive approach to problem-solving.

Whoop is seeking a Senior Technical Program Manager to focus on Health Machine Learning in Boston, MA. This position leads cross-functional teams working on machine learning solutions designed to improve health outcomes. Role overview This role manages the development and rollout of health-focused machine learning projects. The Senior Technical Program Manager coordinates efforts across engineering, product, and data science, ensuring projects align with company strategy and timelines. What you will do Guide teams in building and deploying machine learning technologies for health applications Shape and maintain product roadmaps, keeping them aligned with strategic objectives Promote collaboration and high standards across all project phases Requirements Experience leading technical programs, ideally in machine learning or health technology Strong ability to coordinate across multiple teams and disciplines Background in managing product development cycles from concept to launch

At Beghou Consulting, we leverage over 30 years of expertise to assist life sciences companies in enhancing their commercialization strategies through insightful analytics and innovative technology solutions. Our approach includes crafting effective go-to-market strategies, establishing robust data analytics frameworks, and utilizing artificial intelligence to refine customer insights and engagement. We empower life sciences organizations to optimize their performance across diverse portfolios by implementing proprietary and third-party technology solutions aimed at forecasting performance, designing territories, managing customer data, and organizing critical medical and commercial information.Our mission is to unite analytical thinkers with cutting-edge technology to guide life sciences companies through the complexities of healthcare, ultimately improving patient outcomes.Beghou Consulting is excited to invite applications for the position of Associate Manager, Cloud Engineering. In this hybrid role, you will be pivotal in leading the design, governance, and management of our internal cloud platforms that drive customer-centric data and analytics solutions. Your responsibilities will include ensuring that Beghou’s multi-cloud infrastructure—spanning AWS and Azure—is secure, scalable, and demonstrates operational excellence.The ideal candidate will set the technical direction, manage a team of cloud engineers, and work in collaboration with architecture, security, and product delivery teams to uphold the infrastructure that underpins our clients’ most vital systems.

Join DigitalOcean and embark on a journey towards achieving the most impactful work of your career. Collaborate with a vibrant community of skilled professionals dedicated to creating the most user-friendly and scalable cloud solutions. If you possess a growth mindset, enjoy thinking innovatively, and thrive in a fast-paced environment, this is the place for you. We believe in collective success—learning together, enjoying our work, and making a meaningful impact for visionaries and creators around the globe.We are seeking a Staff Security Software Engineer who is committed to identifying and preventing abuse within the Cloud.As a Staff Security Software Engineer at DigitalOcean, you will be part of a dynamic team focused on transforming cloud computing and AI. Reporting to the Senior Manager of Security Engineering, your role requires expertise in developing and maintaining software systems in complex, high-volume environments. You will analyze results, communicate insights to stakeholders, and quickly devise solutions aligned with business objectives. Our team is dedicated to ensuring DigitalOcean scales securely by creating systems to detect and mitigate abuse on our platform. We prioritize collaboration and growth, working closely with other teams in the Security organization to deliver high-quality solutions and enhance operational efficiency.We recognize the trust our customers place in us with their data and operations, and we take that responsibility seriously. At DigitalOcean, security involves tackling complex problems on a large scale, creating real impacts for our customers, products, and the broader internet community.

About IonQ:IonQ, Inc. [NYSE: IONQ] is at the forefront of quantum computing, providing groundbreaking solutions to tackle the world's most intricate challenges. Our latest quantum computers, IonQ Tempo and IonQ Forte Enterprise, represent the pinnacle of innovation, enabling partners such as Amazon Web Services, AstraZeneca, and NVIDIA to achieve remarkable performance improvements of up to 20x. Notably, we reached a milestone in quantum computing performance with a record 99.99% two-qubit gate fidelity in 2025.As we advance our technological roadmap, our goal is to develop the world's most powerful quantum computers, boasting 2 million qubits by 2030. This ambition will significantly enhance innovation across various sectors, including drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. Our pioneering efforts in quantum networking further solidify our status as a leader in constructing the quantum internet.Location: This position is primarily based at our Boston, MA office, with hybrid and remote options available for the right candidate.Travel: Up to 25%, mostly domesticJob ID: 1475The Role:We are seeking a Staff Engineer in Foundry Management. In this role, you will join a dynamic, cross-functional team dedicated to advancing IonQ's mission of developing the world's most advanced quantum computers to address complex global challenges.Your responsibilities will include overseeing the transition of cutting-edge nanofabrication technologies from small-scale fabrication to mass production in foundries. Collaborate closely with research scientists, engineers, and product managers to prepare existing fabrication workflows for foundry integration, establish relationships with production partners, and ensure that device production meets specified timelines and quality standards.