Orion Innovation logo

Cloud Support Engineer

Orion InnovationDallas, Texas, United States
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Experience

Qualifications

Key Responsibilities:Provide Level 2 / Level 3 support for application-related incidents, including investigation, root cause analysis, and resolution. Troubleshoot issues across IIS-hosted applications, Azure infrastructure, and AKS deployments. Monitor and support Azure cloud infrastructure to ensure optimal performance and availability. Manage and troubleshoot AKS clusters, deployments, and services. Maintain CI/CD pipelines for application releases and deployments. Examine system logs, metrics, and alerts to proactively identify and rectify issues. Collaborate with development and DevOps teams to address production challenges and enhance system reliability. Carry out deployment support, rollback procedures, and hot-fix implementations as necessary. Document incidents, resolutions, and standard operating procedures (SOPs). Participate in on-call support and incident response rotations as required. Ensure compliance with security standards and operational best practices.

About the job

Orion Innovation is an esteemed and award-winning global leader in business and technology services. We specialize in transformative business solutions and product development, anchored in digital strategy, experience design, and engineering. Our unique blend of agility, scalability, and maturity allows us to serve a diverse clientele across various sectors, including financial services, telecommunications, media, automotive, life sciences, and education.

 

Project Overview:

We are on the lookout for a proficient Cloud Support Engineer to deliver exceptional application and infrastructure support within a dynamic cloud environment. The perfect candidate will possess hands-on expertise in managing Azure cloud infrastructure, supporting Azure Kubernetes Service (AKS), and facilitating CI/CD deployment pipelines. This position demands excellent troubleshooting capabilities, experience in production settings, and effective collaboration with development, DevOps, and operations teams.

About Orion Innovation

Orion Innovation is a globally recognized firm that excels in business and technology services. With a commitment to driving game-changing transformation, we partner with clients across a multitude of industries to deliver innovative and strategic solutions.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.