About the job
Join our dynamic team at CrewBloom as a Cloud Systems Administrator, where your expertise will not only provide essential IT support but also drive innovative cloud and infrastructure projects. This contract role is perfect for professionals who excel in daily operations and project-based tasks, particularly those with a strong foundation in AWS and Azure.
Position Overview:
As a Cloud Systems Administrator, you will play a key role in delivering responsive IT support to our team while overseeing and enhancing our core infrastructure. Your responsibilities will include troubleshooting user issues, managing cloud and on-premises systems, and facilitating technology initiatives, such as cloud migrations, infrastructure upgrades, and security enhancements. This hands-on position demands a blend of technical expertise and excellent communication skills.
Key Responsibilities:
- User & Desktop Support: Provide Tier 1-2 support for hardware, software, and connectivity challenges. Oversee onboarding/offboarding processes, set up Microsoft 365 accounts, and manage permissions. Administer device management using Apple Business Essentials and Intune. Educate staff on IT best practices and secure system usage.
- Systems & Cloud Administration: Manage AWS and Azure environments, including virtual machine hosting, storage, networking, and ensuring cost efficiency. Support Windows and Linux servers, virtualization, and hybrid infrastructures. Oversee backups, monitoring, and disaster recovery preparations. Automate repetitive administrative tasks when possible.
- Network & Security: Configure and support LAN/WAN, VPN connections, wireless networks, and Cisco devices. Implement security policies, patches, and endpoint protections. Participate in monitoring, audits, and compliance reporting.
- Project Work: Assist in infrastructure enhancements, SaaS integrations, and security projects. Engage in application deployments, testing, and documentation. Collaborate with cross-functional teams, including IT leadership and engineering.
