About the job
FutureSight is on the lookout for an innovative and strategic Founding CEO to spearhead the development of an AI-native reverse logistics orchestration platform. In today's commerce landscape, reverse logistics, which encompasses all activities following a sale, represents a significant and often mismanaged cost center. The processes surrounding returns, warranties, exchanges, and recoveries are not only inevitable but also involve high-volume workflows that remain dependent on fragmented tools and manual oversight.
Our operations, finance, and customer service teams exert substantial effort in policy enforcement, evidence tracking, return routing, and outcome reconciliation, often lacking clarity regarding lost value and cash recovery timelines. This inefficiency leads to margin erosion, prolonged cycle times, and increased operational burdens in a workflow that is continuously expanding.
We are committed to developing an AI-first orchestration layer that seamlessly integrates customers, fulfillment networks, and financial systems. Our platform will ensure policy compliance at intake, capture evidence at the source, determine the most effective return pathways, and monitor outcomes until financial resolution, without displacing existing ERPs, WMSs, or commerce platforms.
This is your chance to create infrastructure in a global market exceeding $700 billion, influencing how contemporary organizations manage costs, risks, and recovered value post-sale.
As Founding CEO, Your Responsibilities Will Include:
- Customer Acquisition , Conduct pilots, refine pricing strategies, and validate customer retention and expansion.
- Product Development , Collaborate with FutureSight’s product and engineering teams to launch Version 1 of the platform.
- Capital Raising , Lead our seed funding round with initial investments.
- Team Building , Recruit your founding team and establish the cultural foundation of the organization.
About FutureSight
FutureSight operates as a venture studio that collaborates with and invests in B2B SaaS and Vertical AI startups alongside remarkable entrepreneurs. We empower founders by providing hands-on studio support alongside early-stage capital, significantly mitigating risk and enhancing success probabilities by tenfold.
Our leadership consists of a diverse team with expertise in building and investing. Kevin Nguyen and Alan Smith drive venture design and product strategy, while Prathna Ramesh leverages her venture investment experience to shape capital strategies for our new businesses. Dennis Ensing offers operational and strategic guidance, and Krista LaRiviere contributes her entrepreneurial and marketing acumen as a serial founder. Anupama Joshi focuses on fostering founder excellence, and John Carbrey (San Francisco) brings invaluable insights into scaling startups from inception, having successfully built and exited multiple SaaS ventures.
What We Offer
- Proven Market Need , You will enter a venture characterized by validated demand and robust momentum for building and scaling.
- Studio Support , Our team of designers, engineers, growth marketers, and fundraising experts will be embedded from Day 1, ensuring you have the resources to succeed.
