About the job
FutureSight is on the lookout for a dynamic and strategic Co-Founder & CEO to spearhead the introduction of an innovative AI-powered reverse logistics orchestration platform. As businesses face escalating challenges in reverse logistics, encompassing returns, warranties, exchanges, and recoveries, these processes have emerged as significant and often unmanaged cost centers in contemporary commerce.
Despite the high volume of returns and related workflows, many organizations still rely on disjointed tools and manual processes. This leads to inefficiencies as operations, finance, and customer service teams struggle to monitor policies, gather evidence, manage returns, and reconcile outcomes, often lacking transparency into lost value and cash recovery timelines. The outcome is a detrimental impact on margins, extended cycle times, and increasing operational burdens.
Our goal is to develop an AI-centric orchestration layer that serves as a nexus between customers, fulfillment networks, and financial systems. This platform will enforce policies at the point of intake, capture evidence at the source, identify the optimal return paths, and monitor outcomes until financial closure, all while integrating seamlessly with existing ERPs, WMSs, and commerce platforms.
This is your chance to establish critical infrastructure in a thriving $700 billion global market, revolutionizing how modern businesses manage costs, risks, and value recovery post-sale.
