company

Collections Agent

RemoteVA PHRemote — Dominican Republic
Remote Full-time

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Experience Level

Experience

Qualifications

Previous experience in collections, property management, or customer service preferred. Strong communication and problem-solving skills. Ability to handle sensitive financial matters with professionalism. Familiarity with Asana and AppFolio is a plus. Organized, reliable, and able to work independently.

About the job

Join our dynamic team at RemoteVA PH as a Collections Agent, where you will play a vital role in managing tenant relations, ensuring prompt payments, and enhancing overall tenant satisfaction. This position is crucial for sustaining healthy cash flow and fostering positive relationships with our residents.

Key Responsibilities:

- Cultivate and maintain positive relationships with tenants while ensuring their payment obligations are fulfilled.

- Diligently monitor and follow up on overdue accounts with respect and professionalism.

- Collaborate with tenants to effectively resolve payment issues and provide suitable solutions.

- Accurately document and track all communications, payment arrangements, and account statuses.

- Partner closely with the property management and accounting teams to achieve collection targets.

- Proactively engage with tenants to maximize collection rates and ensure high satisfaction levels.

Requirements

Qualifications & Experience:

- Prior experience in collections, property management, or customer service is highly desirable.

- Excellent communication and problem-solving abilities.

- Capacity to handle sensitive financial matters with utmost professionalism.

- Familiarity with Asana and AppFolio is advantageous.

- Highly organized, reliable, and capable of working independently.

Benefits

Why Join Us:

- Enjoy a fully remote position with consistent weekday hours.

- Be part of a supportive and collaborative team environment.

- Contribute to the growth of a thriving property management operation.

- Receive competitive compensation with pathways for long-term career advancement.

Work Arrangement: Remote (Work from Home)

Schedule: Monday to Friday | 9:00 AM – 5:00 PM EST

How to Apply:

If you’re a strong communicator with a knack for balancing collections and customer care, we want to hear from you!

Send your updated resume with the subject line:

“Application – Collections Agent”

to

mondilla.jay03@gmail.com

Applications without the correct subject line will not be considered.

About RemoteVA PH

RemoteVA PH is committed to providing exceptional property management services, enhancing tenant experiences, and ensuring financial stability for our clients. Join us and be part of a growing team dedicated to fostering positive community relationships.

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