About the job
About Datacom
Datacom works with organizations and communities across Australia and New Zealand, helping them use technology to improve lives and drive innovation. As one of the largest IT professional services providers in the region, Datacom combines scale with a collaborative, agile culture.
Role Overview
This 12-month fixed-term role is based in Auckland. The Commercial and Contracts Manager oversees the full lifecycle of agreements with vendors, customers, and partners. The position balances business objectives with risk and compliance, leads negotiations, and structures terms to protect value and support growth. Close collaboration with Sales, Legal, Procurement, and Finance teams is essential to ensure contracts are clear, consistent, and well-governed. This is a strategic, hands-on role suited to someone who enjoys problem-solving and influencing commercial outcomes.
What You Will Do
- Review and approve documentation to protect Datacom’s contractual interests and ensure compliance with company policies.
- Advise management on contractual rights and obligations, providing clear interpretations of terms and conditions.
- Support and guide team members within established policies to meet schedules and resolve technical issues.
- Recommend policy changes and help establish procedures that affect the company.
- Create and maintain systems to measure key aspects of operational management and development within the Customer division.
- Monitor, measure, and report on departmental operational challenges, opportunities, development plans, and achievements within agreed formats and timelines.
- Promote a health and safety culture that prioritizes employee wellbeing in line with Datacom policy.
What You Bring
- Proven financial management skills, with a strong grasp of how costs, utilization, and project revenue interact.
- Solid business acumen and insight.
- At least 10 years of Account Management experience, including a minimum of 3 years in a relevant technical environment.
- Experience leading teams and individuals, with a focus on financial management, cost estimation, and budget oversight.
- Strong skills in developing and managing customer relationships.
- Ability to exercise sound judgment in selecting methods and evaluation criteria to achieve results, while keeping to budgets, schedules, work plans, and performance standards.
Why Work at Datacom?
Datacom offers the scale of a major IT services provider while maintaining the energy and agility of a smaller business. The company values its people and credits them for making a real difference across the organization.
