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Commercial Data Analyst - Ukraine (They/She/He)

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

WHAT YOU WILL BRING TO THE RIDEA passion for deep data analysis, identifying root causes, and extracting meaningful insights. Proficiency in working with KPIs and OKRs, with a proven track record of utilizing data to drive decision-making. Expert-level skills in Google Spreadsheets/Excel are essential. Experience with Looker or similar platforms (e.g., Tableau, Power BI) is highly advantageous. Ability to clearly convey complex analytical findings to both technical and non-technical audiences. A self-starter attitude, taking initiative to identify and pursue analytical opportunities. An empathetic, inclusive, and curious mindset that fosters continuous learning and improvement. Professional proficiency in English.

About the job

Are you ready for an exciting journey? A journey that will ignite your ambitions and challenge you to expand your horizons. At Delivery Hero, we foster a vibrant culture centered on talent, working together to create a significant impact on millions of lives.

  • Not your ordinary app. Our rapidly growing multi-category application connects millions of users with businesses and couriers, providing on-demand services from over 170,000 local restaurants, grocery stores, supermarkets, and high street retail outlets, across 1,500 cities in 23 countries.

We are revolutionizing the way individuals meet their daily needs, from delivering essentials to creating a connected ecosystem through innovative, technology-driven solutions. Each day brings a sense of purpose.

What sets our journey apart?

Our strong cultural values.

Our commitment to career development.

Our dedication to being a force for good.

We envision building the largest marketplace in your city, providing access to anything within minutes. This is where your journey begins.

YOUR MISSION

Join us as a Data Analyst and take on a pivotal role within Glovo's local team! Your expertise in data will be essential in optimizing our partner ecosystem, enhancing efficiency, and boosting overall performance. We provide a dynamic and challenging work environment filled with opportunities for learning and growth.

THE JOURNEY AWAITS

  • Perform comprehensive data analysis to pinpoint trends, opportunities, and pain points in partner operations, focusing on key metrics such as preparation time, acceptance time, waiting time, and customer ratings.
  • Extract actionable insights from complex datasets to guide strategic decisions and operational enhancements for our partners.
  • Create and maintain dashboards and reports that track key performance indicators (KPIs) and operational metrics related to partner performance.
  • Identify and share significant insights with relevant stakeholders, influencing changes to boost partner efficiency and satisfaction.
  • Leverage data to foster excellent relationships with Glovo’s partners, showcasing data-driven value and enhancing engagement.
  • Collaborate effectively with other teams involved in partner success to promote a data-driven approach.

About Delivery Hero

Delivery Hero is a part of the Delivery Hero Group, the world's leading local delivery platform. Our mission is to provide an exceptional experience—swift, seamless, and delivered to your doorstep. Operating in approximately 70 countries globally, we are headquartered in Berlin, Germany. Since 2017, Delivery Hero has been listed on the Frankfurt Stock Exchange and is a member of the MDAX stock market index.

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