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Communication and Engagement Representative

WifinityBristol, England, United Kingdom
On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, candidates should possess:Strong communication and interpersonal skillsA proactive approach to problem-solvingExcellent organizational abilities with a keen attention to detailA willingness to travel extensively within the UKExperience in marketing or event management is preferred but not mandatory

About the job

About Wifinity

Founded in 2007, Wifinity set out to solve connectivity issues for the armed forces, especially in remote barracks where traditional landlines fall short. Today, the need for better broadband extends to students in university housing, families at holiday resorts, and residents in shared or retirement communities. Many face challenges with standard broadband options.

Wifinity delivers reliable, high-speed WiFi and secure networks without the usual drawbacks of conventional broadband. Customers can choose flexible Pay As You Go plans, paying only for what they use and avoiding long-term contracts or steep penalties.

The goal: make connectivity straightforward for everyone.

Role Overview: Communication and Engagement Representative

This Bristol-based role involves frequent travel across the UK. Expect to be on the road four days a week, Monday to Friday, with the flexibility to manage your own schedule. As a Communication and Engagement Representative, the focus is on supporting Wifinity’s commercial goals by organizing marketing and engagement events, promoting services, boosting user engagement, and acting as the main on-site contact for end-users. Typical events include launches, industry expos, tradeshows, and Go-Live events.

What You Will Do

  • Travel to customer sites throughout the UK four days each week
  • Keep track of upcoming events and assist with new site launches and promotional activities
  • Engage directly with end-users, offering support and guidance on-site
  • Ensure marketing materials are available and effective at events
  • Coordinate event calendars, including visit schedules and material needs
  • Communicate with on-site management, customer staff, and internal marketing or sales teams
  • Carry out research and data-gathering tasks related to markets or customers
  • Collect and organize feedback from customers and end-users
  • Take on other tasks as assigned by the company

Who We’re Looking For

Wifinity values enthusiasm and a hands-on approach. The right person will be keen to take on a variety of practical tasks and contribute positively to the team’s efforts.

About Wifinity

Wifinity is a pioneering connectivity provider dedicated to delivering reliable internet solutions for challenging environments, ensuring that everyone has access to high-speed, secure internet regardless of their location.

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