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Communications Manager

TossSeoul
On-site Full-time

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Experience Level

Manager

Qualifications

We are looking for candidates with:Extensive experience in communications, particularly in media relations. Outstanding writing skills for producing press releases and strategic documents. A strong understanding of IT products/business dynamics and their external environments. Ability to autonomously identify and respond to emerging issues. Robust media relations and crisis management capabilities. A high level of understanding of the financial sector and fintech. Ability to engage with major media outlets effectively. Knowledge of relevant financial policies and current affairs to craft targeted messages.

About the job

About the Team You'll Join

  • The Communications Manager at Toss is part of the Corporate Communications Team, responsible for corporate communications.
  • Your role will involve engaging with media and various stakeholders to enhance the trustworthiness of the Toss team.
  • Collaboration across various teams within Toss, including the product team and communications teams of subsidiaries like Toss Bank and Toss Securities, is a significant part of our work.
  • The team consists of 8 members with extensive experience in corporate communications, spanning financial services, IT startups, and PR agencies, bringing 5 to 20 years of expertise.

Your Responsibilities

  • Proactively discover and implement communication initiatives that broadcast the changes created by Toss.
  • Maintain ongoing communication with a wide array of media outlets in the finance and tech sectors to enhance public understanding of Toss's products and corporate culture.
  • Monitor internal and external issues, leading the development and execution of communication strategies that include proactive responses.
  • Collaborate with affiliate companies within the Toss community to support their external communications.

Ideal Candidate Profile

  • You should possess substantial practical experience in communications, with a proven ability to network closely with media outlets and various stakeholders.
  • Exceptional writing skills to produce high-quality press releases and planning documents are essential.
  • A solid understanding of the dynamics of IT products/businesses, coupled with a deep comprehension of external environments, will allow you to articulate messages effectively.
  • You must be capable of autonomously sensing and responding to issues.
  • Strong media relations, networking skills, and crisis management abilities will be advantageous.
  • A strong grasp of the financial industry and fintech, with the ability to engage with key media desks, is preferred.
  • Awareness of various financial policies and current issues is crucial for developing clear messages tailored to diverse target audiences.

Resume Recommendations

  • Highlight experiences where you have proactively discovered initiatives that led to enhanced public understanding and trust.
  • Include any instances where you approached PR challenges in innovative ways to achieve meaningful results.

About Toss

Toss is a leading financial technology company in South Korea, dedicated to creating innovative solutions that enhance user experience and trust in financial services.

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