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Consultant Onboarding & Software Support - H/F

N2JSoftLyon, Auvergne-Rhône-Alpes, France
On-site Full-time

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Experience Level

Entry Level

Qualifications

Your Main Responsibilities:Analyzing client needsConfiguring the software solutionTraining client’s accounting and administrative teamsConveying client needs to our development team

About the job

N2JSoft creates B2B SaaS products for HR and finance, serving over 20,000 organizations and 1 million users in nearly 100 countries. The company's main solutions, N2F and Keeple, are well established in France. N2F helps businesses manage expense reports, corporate cards, and supplier invoices, while Keeple centralizes leave tracking, absence management, and working hours for teams on both web and mobile platforms.

Collaboration is central to the team, with a goal to set the benchmark for professional expense management across Europe.

Role overview

The Consultant Onboarding & Software Support role helps guide business clients through the onboarding process and supports their ongoing use of N2F. This position focuses on helping clients implement the software smoothly and addressing their needs clearly and efficiently.

Key responsibilities

  • Guide business clients as they set up and use N2F solutions
  • Assist users in adopting and getting the most out of the software
  • Provide troubleshooting and ongoing support
  • Maintain strong client satisfaction throughout onboarding and support

Location

This position is based in Lyon, Auvergne-Rhône-Alpes, France.

About N2JSoft

N2JSoft is a pioneer in the fintech sector specializing in the digitization of HR and financial processes. Our solutions stand out in the market due to their efficiency and user-friendliness, making N2JSoft a preferred partner in expense management.

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