Content Designer - Personalization

SpotifyNew York, NY

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Ideal candidates will possess a strong background in content design, product copywriting, and user experience. A passion for innovative technology and an ability to navigate ambiguity are essential. Successful applicants will demonstrate their capability to create engaging content that enhances user interaction and experience.

About the job

In this pivotal role, you will bridge the realms of language, systems, and intelligence to redefine user engagement. By defining how users express their intent and interpret recommendations, you will empower them to actively shape their discovery journey at Spotify. Your thoughtful content design will lend clarity, form, and personality to our LLM-powered experiences.

Your primary focus will be on crafting clear, human-centered, and expressive content across AI-driven features. This includes developing prompts, conversational flows, feedback mechanisms, and system language that instill confidence in users as they navigate their recommendations.

This mid-level position is ideal for individuals who are experienced in product copy and content systems, thrive in ambiguous environments, and are excited by emerging technologies. You will play a vital role in giving voice to Spotify’s agentic experiences, ensuring they resonate as intuitive, trustworthy, and unmistakably aligned with our brand.

About Spotify

Spotify is a leading audio streaming platform that connects millions of listeners with music, podcasts, and audiobooks, creating personalized experiences that resonate with users globally.

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