About the job
Are you ready to take charge of contract modifications, manage complex files, and contribute to the digital transformation of contract management within a portfolio exceeding 100,000 financial lease agreements? Join us and accelerate your career!
What Will You Be Doing?
In this role, you will ensure that contract amendments and special cases within our financing portfolio are processed accurately and on time. As the steward of our largest product, you will play a pivotal role in our organization.
Your responsibilities include:
Ending contracts
Modifying contracts (e.g., bank account numbers and contract details)
Managing total loss and theft cases
Coordinating complex files
Excitingly, we are in the midst of a transformation. This means your role will evolve: less manual work, more focus on quality control, root cause analysis, and process improvement.
We will challenge you to develop toward quality and process enhancement. Consider:
Identifying errors or failures in the process
Contributing ideas for smart controls and standardization
Gathering improvement points and translating them into concrete adjustments
Assisting with work instructions and process agreements
Participating in testing and optimizing new workflows
In short, we will provide you with a solid operational foundation, with clear pathways toward a smarter, more analytical approach to work.
You don't need to be a "process expert" yet; we seek someone curious and eager to learn.
