About the job
Join the Global Safety and Security team at DoorDash, where we prioritize the protection of our employees, assets, and brand integrity. Our mission is to proactively manage safety risks through innovative technology and a strong commitment to our people.
About the Position
As an Agent on the Critical Incident Response Team (CIRT), you will play a crucial role in monitoring, triaging, and responding to incidents affecting DoorDash’s global operations. Your responsibilities will include real-time analysis of alerts, coordinating appropriate responses, and escalating issues as per the Global Safety & Security protocols.
Your position is pivotal in our emergency response framework, ensuring swift and coordinated actions during critical situations such as natural disasters or workplace emergencies. Collaborating with regional and global partners, you will contribute to the safety of our workforce and the seamless operation of our services.
What You'll Do
Security Operations & Monitoring
- Monitor alerts from global intelligence, safety, and security systems to identify potential threats.
- Conduct routine patrols to assess behavioral concerns.
- Perform regular checks of doors, cameras, and access points.
Access Control & Visitor Management
- Oversee employee and guest badging processes, including badge printing and access level assignments.
Incident Response & Safety
- Triage incidents based on severity and escalate according to CIRT protocols.
- Act as the primary contact for incident reporting and management.
