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CRM Developer Engineer

AvePointJohor Bahru, Johor, Malaysia
On-site Full-time

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Experience Level

Experience

Qualifications

Desired Experience and Skills:3-5 years of experience in CRM development, particularly with Dynamics 365.Strong proficiency in Dynamics 365 CRM plugin development and form customization. Experience configuring workflows in both on-premise and online Dynamics 365 environments. Front-end development skills, including React, JavaScript, HTML5, and CSS3.Solid understanding of databases, including SQL Server, MySQL, and PostgreSQL. Familiarity with WebAPI standards and integration techniques. Experience with SFTP-based system integration. Excellent analytical and troubleshooting skills in CRM environments. Self-motivated team player capable of managing projects independently under tight deadlines.

About the job

This CRM Developer Engineer position at AvePoint is based in Johor Bahru, Johor, Malaysia. The main focus is building and refining Microsoft Dynamics 365 solutions for a diverse client base. Collaboration is central to the role, involving close work with IT teams from public agencies in Singapore and AvePoint’s own R&D group. The goal is to deliver CRM projects that help clients achieve their business objectives.

What you will do

  • Configure and set up Microsoft Dynamics 365 environments, both on-premise and online. This includes managing system settings, defining security roles, and handling data integration tasks.
  • Design and implement workflows, business rules, and automation processes within Dynamics 365 to meet specific business needs.
  • Develop custom CRM plugins and enhance user forms using JavaScript and the Dynamics 365 SDK.
  • Work alongside Business Analysts and stakeholders to gather requirements, propose effective CRM solutions, and participate in workshops and solution reviews.
  • Collaborate with remote R&D teams to troubleshoot and resolve technical issues related to CRM systems.
  • Integrate Dynamics 365 with external systems using WebAPI and SFTP, with a strong emphasis on secure authentication and data protection.
  • Apply CI/CD pipelines and maintain secure coding practices throughout CRM solution deployment.

About AvePoint

AvePoint is a leading global provider of SaaS solutions that help organizations maximize the value of their Microsoft 365 investments. We are dedicated to enabling digital transformation and streamlining IT operations for our clients.

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