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CRM Developer Engineer

AvePointKuala Lumpur, Kuala Lumpur, Malaysia
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications and Skills: Minimum 3-5 years of hands-on experience with Dynamics 365 CRM plugin development and form customization. Proven expertise in configuring on-premise and online Dynamics 365 workflows. Proficiency in front-end technologies including React, JavaScript, HTML5, and CSS3. Strong knowledge of database systems such as SQL Server, MySQL, and PostgreSQL. Familiarity with WebAPI standards, security protocols, and integration techniques. Experience with SFTP-based integrations. Excellent analytical and troubleshooting skills within CRM environments. A proactive, self-motivated team player capable of working independently and meeting tight deadlines.

About the job

We are looking for a driven and meticulous CRM Developer Engineer with extensive experience in Microsoft Dynamics 365, including both on-premise and cloud-based environments. The successful candidate will be instrumental in configuring, customizing, and optimizing CRM systems to align with the dynamic needs of our business.

This role presents an exciting opportunity to collaborate with IT teams from public agencies in Singapore and the AvePoint R&D team to deliver impactful CRM projects for our clients.

Key Responsibilities:

  • Configure and set up Microsoft Dynamics 365 (both on-premise and online), managing system settings, security roles, and integrations.
  • Design and implement workflows, business rules, and process automations within Dynamics 365 to fulfill business needs.
  • Create custom CRM plugins and modify forms utilizing JavaScript and the Dynamics 365 SDK.
  • Engage with Business Analysts and stakeholders to gather requirements, propose CRM solutions, and facilitate workshops and solution evaluations.
  • Partner closely with remote R&D teams to troubleshoot and resolve CRM-related issues.
  • Integrate Dynamics 365 with external systems using WebAPI and SFTP, ensuring compliance with authentication and encryption protocols.
  • Apply CI/CD methodologies and enforce secure coding practices during CRM solution deployments.

About AvePoint

AvePoint is a leading provider of data management solutions, dedicated to empowering organizations to optimize their digital transformation through innovative technology and collaborative platforms.

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