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Custom Mail Insert Operator – Full-Time Position

FSSISanta Ana, California, United StatesNew
On-site Full-time $17/hr - $17/hr

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Experience Level

Experience

Qualifications

Requirements:High School Diploma or equivalent is preferred. Exceptional time management, organizational, and attention-to-detail skills are essential. Experience in a fast-paced production or manufacturing environment is required. Familiarity with handling confidential documents is highly desirable. Previous mail inserting experience is a plus. Proven ability to multitask and prioritize effectively. Willingness to work overtime as needed is required. Physical Requirements:This position involves prolonged periods of sitting. Frequent use of hands and fingers for grasping, handling, or feeling is required; reaching with hands and arms; and effective communication through talking or hearing. Occasional standing and walking are necessary, and frequently lifting/moving up to 40 pounds independently is required. Specific vision capabilities include close vision, distance vision, peripheral vision, and adjustments in focus.

About the job

For over 45 years, FSSI has established itself as a leading provider of document outsourcing and communication solutions. We specialize in delivering customized print and mail services for a diverse clientele of Fortune 500 companies within the financial, banking, insurance, and billing sectors across the United States.

We are actively seeking a dedicated Custom Mail Insert Operator to join our dynamic team in Santa Ana, CA. This full-time role involves manually preparing tailored mailing orders by folding and inserting sensitive documents into envelopes or packages, adhering strictly to provided work order instructions. The ideal candidate will possess strong attention to detail, a sense of accountability, and the ability to thrive in a fast-paced, deadline-oriented environment.

Full-time Schedule: Monday – Friday, 1:30 PM – 10:00 PM, with overtime as necessary, which may include earlier shifts, later hours, or weekend work during peak production periods.

Key Responsibilities:

  • Carefully fold and insert documents following detailed checklist instructions for each job order, ensuring accuracy and quality.
  • Review the quality of documents as per checklist instructions and report any discrepancies to shift leads.
  • Scan each piece of mail to verify that all job count expectations are met.
  • Deliver completed work to Quality Assurance for approval.
  • Provide assistance to the department with additional tasks as requested.
  • Regular flexibility in work schedule is essential, including the potential for 10+ hour days and at least one Saturday shift per month.

About FSSI

FSSI is a trusted name in the document outsourcing industry, providing innovative communication solutions tailored to the unique needs of Fortune 500 companies. Our commitment to quality and customer satisfaction has made us a leader in print and mail services.

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