Customer Account Manager - SMB

Join InterviewMaster as an Account Manager and play a pivotal role in driving client success and satisfaction. In this full-time position, you will be responsible for managing client accounts, developing long-lasting relationships, and ensuring that our services meet the high standards our clients expect.

Join Kaseya as an Account Manager, where you'll play a pivotal role in driving client success and fostering strong relationships. In this dynamic position, you will be responsible for managing client accounts, ensuring satisfaction, and identifying opportunities for growth. Your expertise will contribute to our commitment to delivering exceptional service and innovative solutions to our clients.

Join Extreme Networks as a Partner Account Manager, where you will play a pivotal role in driving our partner ecosystem and ensuring mutual success. You will be responsible for establishing and nurturing relationships with key partners, identifying growth opportunities, and collaborating with internal teams to deliver exceptional solutions.

Join the Bosch Group as a Dynamics 365 Developer specializing in Marketing. We are looking for a passionate individual who can leverage the Dynamics 365 platform to enhance our marketing strategies and drive growth. You will be part of a dynamic team focused on delivering innovative solutions that empower our marketing efforts.

Join Quaestor as a Fund Accounting Manager in our dynamic Finance team, where your expertise will lead the oversight of our Fund Accounting Team and enhance the financial reporting processes for various fund vehicles, including joint ventures and special purpose vehicles.As a key player in our organization, you will:Collaborate with onshore fund, joint venture, and portfolio accounting teams, while supervising the Bengaluru-based accounting team.Coordinate the quarterly investment valuation process, ensuring accuracy through meticulous pricing and reconciliation reviews.Support intra-quarter investment processing and conduct reconciliation tasks to uphold data integrity.Facilitate the close process for the firm’s funds, separately managed accounts, and finance companies:Prepare and review management fee calculations, incentive fee calculations, and capital roll forwards along with reconciliations from the fund administrator.Review fund-level waterfall allocations.Prepare and review essential journal entries.Assist with the close process for the firm’s joint venture vehicles, lender SPVs, and multi-level structured entities:Review monthly accruals, operating expenses, and investment P&L.Prepare and review deal-level, cross-deal, and entity-level waterfalls.Coordinate timely invoice processing and allocations across multiple deals and entities.Prepare quarterly investment reporting deliverables in collaboration with relevant stakeholders.

About AsporaAt Aspora, we believe that people on the move deserve a bank that evolves alongside them. Since our inception in 2022, we have been dedicated to creating a borderless financial operating system that ensures money is as mobile and transparent as our users.With the support of prestigious investors such as Sequoia Capital, Greylock Partners, Hummingbird Ventures, Y Combinator, and Global Founders Capital, our team of over 75 professionals spans across India, the UK, UAE, EU, and the US. We operate with a strong sense of ownership, open communication, and an unwavering focus on customer impact.We take pride in nurturing innovators who challenge the status quo, deliver swiftly, and transform regulatory intricacies into sophisticated solutions. If you are passionate about reshaping the future of global banking, we invite you to join us on this exciting journey.About the RoleAs we build a global financial operating system, finance is at the core of our mission. We are seeking a Finance & Accounting Manager who embodies both precision and an operational mindset in every task.In this role, you will oversee the entire finance function: maintaining accurate records, ensuring compliance, generating insightful MIS reports, and crafting financial narratives that resonate with stakeholders across India and global entities. Your contributions will extend beyond mere number reporting; you will actively influence strategic decisions, identify risks early, and establish robust financial frameworks that can adapt and grow swiftly.You will collaborate closely with founders, operations, product, and human resources teams, translating financial data into actionable business insights. Whether it's managing month-end closes, preparing investor-ready reports, handling ESOP accounting, or ensuring global compliance — you will be integral to all financial processes.This role is characterized by high ownership and trust, perfect for someone who thrives in dynamic environments, enjoys building systems from the ground up, and aspires to create a lasting organization rather than just a fast-growing one.Your Responsibilities:Comprehensive Finance Management: Manage the complete finance lifecycle—from daily bookkeeping to investor-ready financial statements—across India and global entities.Operationally Focused Finance: Adopt an operator’s perspective on finance, transforming numerical data into pivotal business strategies, and collaborating with founders to define Aspora’s trajectory rather than merely reflecting its history.Management Information Systems & Performance Reporting:Lead monthly and quarterly MIS reporting.Generate cost-centre-wise and unit-wise P&L statements.Develop insightful reports that serve as decision-making tools.

We are seeking a highly skilled MS Dynamics 365 CRM Technical Consultant to join our dynamic team. In this role, you will leverage your expertise in Microsoft Dynamics 365 to design, implement, and maintain CRM solutions that meet our clients' unique business needs. You will collaborate with cross-functional teams to ensure seamless integration and provide technical support throughout the project lifecycle.

Wrike stands out as the ultimate work management platform, engineered for teams and organizations eager to collaborate, innovate, and surpass expectations daily. By consolidating all tasks and team efforts in one unified space, Wrike eliminates complexity, amplifies productivity, and empowers individuals to concentrate on their most meaningful work. Our vision: A world where everyone can dedicate themselves to their most impactful work, collaboratively. Team Dynamics:Join the exceptional Wrike Account Development Team, where you will collaborate with other driven and skilled Account Development Managers in a culture that promotes growth, mutual assistance, and inventive problem-solving. You will partner with Professional Services consultants, Sales Engineers, the Renewal Team, and Marketing to deliver unparalleled service to our clients, comprehend their needs, and provide the most effective solutions possible. Your Impact:Engage in proactive outreach to existing accounts through outbound calls.Oversee assigned accounts, manage inbound requests, trials, and leads.Handle the complete sales cycle, including contract generation and other closing deliverables.Learn proven SaaS sales methodologies from accomplished Sales Leaders.Collaborate with your territory team and leaders to strategize significant deals.Utilize Salesforce.com for lead processing and opportunity management.Prioritize opportunities and allocate appropriate resources.Proactively contact customers to optimize their use of Wrike and share best practices via email and phone calls (team members dedicate about 80% of their time to customer interactions).Enhance customer lifetime value by helping them unlock maximum product benefits.Your Qualifications:Fluency in English.2+ years of experience managing the complete sales cycle from qualification to closure.Exceptional verbal and written communication skills: able to convey complex ideas in an engaging and comprehensible manner.A strong business acumen to identify and understand customer objectives and challenges.Standout Qualities:A problem-solving mindset, critical thinking, and a genuine sense of curiosity.An enthusiasm for continuous learning and self-improvement, driven to achieve excellence.

For over 20 years, Smartsheet has empowered teams to achieve remarkable results. Our innovative work management tools enable organizations to automate processes, derive insights, and operate more efficiently. We are dedicated to fostering an environment where creativity flourishes, actions are taken, and impactful work is accomplished. We believe that when challenge meets purpose and passion fuels progress, true magic happens, and that's what we strive for every day.We are on the lookout for a dynamic and seasoned Senior Accounting Manager to spearhead our accounting and finance operations in India. This critical role will serve as the primary liaison for all accounting and finance-related matters within the region, ensuring precise, reliable, and timely financial reporting.The successful candidate will possess extensive knowledge of Indian GAAP and US GAAP, along with a demonstrated ability to work collaboratively with global and cross-functional teams. This position is instrumental in supporting our local operations and ensuring adherence to all statutory and regulatory requirements.

Role overview Paytm Payments seeks a Key Account Manager Associate to join the Oil and Gas sector team in Bangalore, Karnataka. This role centers on supporting and expanding relationships with major clients. The position plays a direct part in client satisfaction and drives business growth within the sector. What you will do Develop and maintain partnerships with key clients in the oil and gas industry Respond to client needs and resolve concerns to help ensure satisfaction Collaborate with internal teams to provide solutions and services Requirements Proactive mindset for managing client relationships Clear and effective communication skills Interest in building long-term client partnerships

At Refyne, we are dedicated to delivering exceptional customer experiences, which is one of our core values. We understand that a long-term success hinges on our commitment to providing superior service.We are seeking a seasoned Key Account Manager to spearhead the launch of Refyne’s innovative products and services while cultivating robust relationships with our clientele. Your primary objective will be to enhance customer satisfaction, foster loyalty, and increase retention, aiming not just to meet but to surpass their expectations.Key Responsibilities:Facilitate the launch of Refyne's products and services for new clients.Address client complaints with professionalism, empathy, and efficiency.Build and maintain strategic, long-lasting relationships with high-volume clients to drive organic growth.Investigate customer needs and preferences, presenting tailored solutions.Ensure timely implementation and delivery of employee financial wellness benefits.Act as a liaison between key clients and internal teams.Collect, analyze, and communicate client feedback regarding service, technology, and product delivery.Monitor and evaluate key account metrics.Prepare detailed reports for senior management.Stay informed about industry trends, market dynamics, and best practices.

Why project44? At project44, we are dedicated to revolutionizing supply chains. Our High-Velocity Supply Chain Platform, Movement, enhances the global movement of products, providing exceptional resilience, sustainability, and value for our clients. We proudly operate the most trusted end-to-end visibility platform, monitoring over 1 billion shipments annually for more than 1,300 leading brands across sectors such as manufacturing, automotive, retail, life sciences, food & beverage, and oil, chemical & gas industries. Recently recognized in Fast Company’s Most Innovative Companies list, project44 is headquartered in Chicago and boasts a diverse team across 19 global offices and expanding.If you are passionate about joining a winning team that collaborates to tackle some of the most complex challenges in supply chain management, we would love to hear from you.Position Overview: We are seeking a proactive and customer-centric Renewal Account Manager to become a vital part of our team. This role is essential for driving customer retention and satisfaction through effective management of contract renewals, responding to client needs, and uncovering opportunities for upselling and cross-selling.

Location: Bangalore About Black Duck Software, Inc. Black Duck Software, Inc. helps organizations build secure, high-quality software by reducing risk and supporting productivity. As a leader in application security, Black Duck delivers SAST, SCA, and DAST solutions that help teams quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a mix of advanced tools, expert services, and deep industry knowledge, Black Duck supports security and quality throughout DevSecOps and the full software development lifecycle. Role Overview The Senior Manager of Technical Account Management leads a global team of Technical Account Managers (TAMs). This manager drives customer adoption, ensures clients realize value, and supports renewal success across strategic accounts. The role focuses on coaching, developing, and growing a team of technical advisors who help major enterprises secure their software supply chains and integrate Black Duck technology into CI/CD pipelines. This position suits leaders who thrive where technical expertise, customer strategy, data-driven execution, and people management meet. What You Will Lead Team Leadership and Development Recruit, mentor, and build a strong team of TAMs, fostering accountability, collaboration, and continuous improvement. Create an environment where team members feel valued, supported, and empowered to do their best work. Set clear goals, establish reliable processes, and ensure the team has the tools needed to succeed. Remove obstacles quickly and recognize achievements often. Guide the team in technical expertise, customer communication, program management, and adoption-focused value delivery. Support career growth by helping each TAM develop their skills, influence, and impact. Customer Value and Adoption Ensure TAMs conduct baseline assessments, create joint adoption plans, and drive measurable improvements in product usage.

About Us:Paytm is a front-runner in mobile payments and financial services in India. We are at the forefront of the mobile QR payment revolution, developing innovative technologies to assist small businesses in managing payments and commerce. Our mission is to empower half a billion Indians and integrate them into the mainstream economy through technology.Role Overview:• This position is primarily focused on driving the EMI business within the assigned territory.• Responsibilities include brand mapping and coordination with Original Equipment Manufacturers (OEMs).• The ideal candidate should possess experience in acquiring and managing Internet Service Providers (ISPs) to enhance EMI volume and increase market share.• The candidate should have a strong network within the Consumer Digital & IT (CDIT) industry.• The role requires the ability to independently drive EMI volume and ensure month-over-month growth.• Achieve monthly and quarterly targets for EMI (Brand & Bank) as set.• Build and manage the ISP channel, scaling business and conducting market visits as per the established Beat Plan.

Join Paytm Payments as a Key Account Manager in our Sales department. In this pivotal role, you will be responsible for managing key client relationships, driving sales strategies, and ensuring exceptional service delivery. You will work closely with cross-functional teams to enhance customer satisfaction and achieve business objectives.

Key Account Manager | Education Growth PortfolioAbout Paytm Group:Paytm is at the forefront of India's digital payments and financial services industry, dedicated to enhancing the experience of consumers and merchants through a diverse range of payment solutions. Our offerings empower consumers to handle utility payments and money transfers seamlessly, utilizing Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and more. For merchants, Paytm provides advanced acquiring solutions including Soundbox, EDC, QR codes, and Payment Gateways, facilitating payment aggregation through both PPI and traditional banking instruments. Furthermore, Paytm supports merchants in expanding their businesses through advertising tools and the Paytm Mini App Store, alongside providing essential credit services like merchant and personal loans.About Paytm Payments Services (PPSL):PPSL empowers thousands of online merchants to deliver a superior, seamless payment experience to their customers. We serve a variety of clients, from large enterprises to innovative startups, including renowned unicorns. Our goal is to transform payments from a mere facilitator to a catalyst for revenue growth for our merchants. Our Online Payment Gateway is a B2B service regulated by the RBI, focusing on expanding the reach of Paytm's payment solutions among Indian merchants.About the Role:We are looking for an energetic Key Account Manager (KAM) for the Education Vertical to spearhead the acquisition of new merchants while managing high-value education accounts. This position blends strategic sales, account management, and hunting, aimed at securing partnerships with leading educational institutions such as schools, colleges, edtech platforms, coaching institutes, and universities, while maximizing their engagement with Paytm’s payment solutions.Key Responsibilities:- Proactively identify and acquire new enterprise education accounts.- Develop and nurture relationships with key education merchants, driving the adoption of Paytm solutions and ensuring client satisfaction.- Explore cross-selling and upselling opportunities to enhance the integration of various Paytm payment products within acquired accounts.

About Us:Paytm is a trailblazer in India's mobile payments and financial services sector. As the pioneer of the mobile QR payments revolution, we are dedicated to developing technology that empowers small businesses to thrive in payments and commerce. Our mission is to bring half a billion Indians into the mainstream economy through innovative technology.About the Team: EDC Retail – EDC is one of Paytm's essential business tools designed to support merchants in growing and managing their businesses with simplicity and data-driven technology.Responsibilities:● Drive sales of our devices among merchants in designated areas.● Actively engage in micro markets to identify and convert high-quality merchants.● Reduce risks associated with fraud and chargebacks by ensuring thorough merchant onboarding.● Follow risk management guidelines and address high-risk merchant issues during visits.● Gather references for other reputable merchants from converted clients.● Collaborate with various Business & Technology Teams at Paytm to eliminate common challenges, particularly on the technology front.● Represent the Paytm brand with enthusiasm and integrity – Stay Hungry, Stay Humble, Stay Relevant!Skills Required:● Ability to identify and engage potential clients by expanding and leveraging your network.● Proven experience in B2B field sales, including cold calling, pre-sales, and lead generation.● Strong understanding of technology and user experience.● Excellent communication, sales, and negotiation skills.● A proactive approach towards experimentation and continuous improvement.Education: Candidates must hold a bachelor's degree or higher.

Paytm Payments is a leader in mobile payments and financial services distribution across India. The company focuses on technology that supports small businesses in payments and commerce, aiming to bring more people into the mainstream economy. Role overview This Bangalore-based Key Account Manager - Team Lead/Account Manager - EMI position centers on driving EMI business growth within a defined territory. The role manages relationships with OEMs and brand partners, acquires and oversees ISPs, and works to increase EMI volume and market share. Candidates with strong networks in the CDIT/CD industry will be well positioned for success. What you will do Independently drive EMI volume and deliver consistent month-over-month growth Achieve monthly and quarterly EMI targets for both Brand and Banking sectors Build and manage the ISP channel, scale business operations, and conduct market visits as per the Beat Plan Requirements 3-8 years of relevant experience Strong understanding of client needs and requirements Self-motivated, target-driven, and committed to performance Excellent communication and interpersonal skills Preferred qualifications Experience in Sales, Client Relationships, or Enterprise Sales Key result areas Grow revenue Expand market outreach and coverage Support business growth and scalability Maintain quality while achieving targets Manage internal stakeholder relationships Additional details Open to extensive travel as required 6-8 years of sales experience is essential Background in Merchant Acquiring, Banking, or Telecom preferred

Join Black Duck Software as a Technical Account Manager, where you will play a critical role in ensuring our clients achieve their business goals through the effective use of our products and services. You will be the primary point of contact for our clients, providing them with expert guidance, technical support, and insights to maximize their experience.Your responsibilities will include onboarding new clients, conducting training sessions, and delivering ongoing support. You will collaborate with various teams to advocate for client needs and drive product enhancements. The ideal candidate is a proactive communicator with a strong technical background and a passion for customer success.