Customer Care Specialist

BCforwardAustin

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills, both verbal and written. Ability to work in a fast-paced environment. Proficient in using customer service software and tools. Previous experience in customer support is preferred but not required. High school diploma or equivalent.

About the job

Join our dynamic team at BCforward as a Customer Care Specialist! We are dedicated to providing exceptional service to our clients and ensuring their needs are met with the highest level of professionalism. As a Customer Care Specialist, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing product information.

About BCforward

BCforward is a leading IT consulting and staffing firm, committed to delivering innovative solutions to our clients. Based in Austin, we pride ourselves on our collaborative culture and our focus on employee development.

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Saronic Technologies stands at the forefront of maritime innovation, committed to pioneering cutting-edge solutions that transform maritime operations through intelligent and autonomous platforms.Job OverviewAs the Operations Specialist for the Port Alpha team, you will play a vital role in orchestrating operational activities with our external partners, while executing key projects that are essential to the success of the Port Alpha initiative.In this position, you will facilitate alignment among internal teams, consultants, and vendors throughout the planning, engineering, and construction phases of the Port Alpha program. Your efforts will be crucial in organizing information flow, monitoring progress, and aiding in structured decision-making processes.You will provide invaluable support to leadership by ensuring that priorities, risks, and dependencies are transparent, and that all actions are executed to completion.Key ResponsibilitiesProgram Coordination• Streamline activities across the Port Alpha development team and external partners.• Monitor and report on progress across critical project workstreams including engineering, operations planning, infrastructure development, and vendor relationships.• Ensure clarity on project priorities, milestones, and dependencies. Action & Issue Management• Maintain a centralized log of key issues, decisions, and action items.• Coordinate with responsible parties to ensure timely progress and resolution.• Proactively escalate any risks or delays that may affect schedules or project objectives. Meeting & Decision Support• Assist in the preparation and coordination of internal program meetings, workshops, and reviews.• Accurately document decisions, action items, and significant discussion points.• Ensure that follow-up actions are communicated effectively and tracked. Vendor & Partner Coordination• Facilitate communication with engineering consultants, equipment vendors, and other external collaborators.• Monitor deliverables, inputs, and necessary feedback from external stakeholders.• Guarantee smooth information exchange between vendors and internal teams.

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Customer Care Specialist

bcforward

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As a Customer Care Specialist at bcforward, you will play a crucial role in delivering exceptional service to our valued customers. You will be responsible for addressing inquiries, resolving issues, and ensuring a positive customer experience at every touchpoint. Your strong communication skills and problem-solving abilities will be essential as you navigate customer interactions and provide tailored solutions.

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Join our dynamic team at bcforward as a Customer Care Specialist, where you will play a vital role in ensuring customer satisfaction and providing exceptional service. You will be responsible for addressing customer inquiries, resolving issues, and assisting with product support.

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Join bcforward3 as a Customer Care Specialist! In this role, you will play a vital part in delivering exceptional customer service whilst addressing inquiries and resolving issues efficiently. We are seeking dedicated individuals who are passionate about providing outstanding support and ensuring customer satisfaction.

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Are you passionate about providing exceptional customer service and support? Join our dynamic team as a Customer Care Specialist. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring an outstanding experience every time.

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Operations Specialist at HumanSignal | Austin, Texas

HumanSignal

Full-time|$45K/yr - $85K/yr|On-site|Austin, Texas

The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.At HumanSignal, we’re developing a cutting-edge platform that facilitates the creation, curation, and evaluation of high-quality data. Our tools empower leading AI teams to fine-tune foundation models and validate agent behaviors in production, ensuring models are grounded in real-world signals rather than noise.Our open-source product, Label Studio, has established itself as the de facto standard for labeling and evaluating data across various modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it stands as the most widely adopted open-source solution for teams focused on building AI systems.Label Studio Enterprise extends this success by offering the security, collaboration, and scalability features essential for mission-critical AI pipelines, supporting everything from model training datasets to evaluation test sets and continuous feedback loops. We began our journey before foundation models gained popularity, and we are committed to innovating as AI transforms industries. If you’re excited to help leading AI teams create smarter, more accurate systems, we’d love to hear from you.HumanSignal is on the lookout for an Operations Specialist to bolster our delivery teams as we scale operations for our Label Studio platform and Data Creation Laboratories. In this role, you will serve as a vital support system for delivery leads managing intricate data projects for pioneering AI labs and enterprise clients. You will connect technical operations with project execution, ensuring the seamless delivery of purpose-built datasets that drive groundbreaking AI applications.Our Data Creation Laboratories manufacture training data from the ground up in controlled environments — this goes beyond traditional data labeling. The technical intricacies of our deliverables require operators who grasp data architecture, can troubleshoot pipeline issues, and approach data flow systematically from creation to customer delivery. If you possess an engineering mindset and are eager to engage hands-on in one of the most exciting domains in AI, this role offers significant impact.

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Facility Operations Specialist

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Thank you for considering a career with Oklo! We are excited to announce an opening for a Facility Operations Specialist to become a vital member of our team.Position OverviewAtomic Alchemy, a fully owned subsidiary of Oklo, is pioneering scalable radioisotope production capabilities across the U.S. Our facilities are committed to generating essential isotopes for various sectors including healthcare, industry, research, and defense. In response to recent executive orders issued in May 2025, the U.S. Department of Energy (DOE) is poised to lead the charge in the American nuclear renaissance. The DOE has initiated the Reactor Pilot Program (RPP) aiming to demonstrate the successful operation of at least three advanced reactors by July 4, 2026. Notably, Atomic Alchemy has been selected by the DOE for an RPP project to develop a pilot facility.The Facility Operations Specialist role is a dynamic, cross-functional position located onsite, providing critical support to ensure safe and effective daily operations. This role encompasses a diverse array of responsibilities, including operations support, radiological protection, security measures, and administrative tasks. As a key resource, the Specialist will assist both operators and facility management in executing routine functions as well as addressing urgent operational needs.Key Responsibilities:Deliver auxiliary support for daily operations in line with established protocols.Assist operators during routine tasks, maintenance coordination, and various operational activities.Conduct radiological protection tasks as trained, including surveys, access control, contamination monitoring, and documentation.Implement designated security functions, ensuring compliance with site security protocols.Support administrative and programmatic duties, such as recordkeeping, procedure support, activity coordination, and logistics.Operate material handling equipment (e.g., forklifts) and assist in maintaining industrial safety and hazard controls as needed.

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At Saronic Technologies, we are at the forefront of transforming maritime autonomy, creating cutting-edge solutions that significantly enhance operations at sea through intelligent and autonomous platforms.Position OverviewThe Port Alpha Operations Specialist plays a pivotal role in facilitating operational coordination among the expanding Port Alpha team and its external collaborators. This position is responsible for executing essential projects that are vital to the ongoing success of the Port Alpha program.As the Port Alpha initiative progresses through its planning, engineering, and construction phases, the Operations Specialist ensures seamless communication between internal teams, consultants, and vendors. This includes organizing the flow of information, monitoring project milestones, and fostering structured decision-making processes.The role is instrumental in supporting leadership by making certain that priorities, risks, and dependencies are clearly defined and that all necessary actions are completed efficiently.

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Join our dedicated team as a Customer Care Specialist, where you will provide impartial support to Medicaid Clients and Providers. You will address inquiries about eligibility, medical claims status, and various program-related questions. Our comprehensive training program will equip you with the necessary knowledge to excel in this role.In this position, you will assist in resolving problems as needed. You will be responsible for responding to phone inquiries promptly and courteously, ensuring clarity and conciseness in all communications. It is essential to document all interactions accurately in our online logs and transfer calls to other Call Center units when necessary. You will also be expected to meet individual performance metrics and carry out any additional duties assigned by management.We look forward to welcoming you to our team!

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Customer Care Specialist

BCforward

Contract|$13.25/hr - $13.25/hr|On-site|Austin

Position: Customer Care SpecialistCompensation: $13.25 per hourLocation: Austin, TX 78727Duration: 6+ MonthsJob Responsibilities:Offer impartial assistance to Medicaid clients and providers regarding eligibility, medical claims status, and various program inquiries (comprehensive training provided).Assist in resolving issues as necessary.Respond promptly and courteously to phone inquiries.Document all interactions clearly in online logs.Transfer calls to appropriate Call Center divisions as required.Achieve individual performance metrics.Perform additional tasks as assigned by management.

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Customer Experience Specialist

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Full-time|On-site|Austin, Texas, United States

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Aug 9, 2016

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Client and Operations Support Specialist

Civitech

Temporary|Remote|Austin, TX or Remote

Civitech is a pioneering public benefit corporation committed to fostering a more equitable democracy. We develop innovative tools and infrastructure that enhance civic engagement, empower Democratic candidates, and bolster progressive initiatives. Since our inception in 2019, we have partnered with over 500 organizations, including nonprofit groups, national political committees, and various campaigns, to connect with millions of voters, driving forward our mission of creating a fairer democracy.As a remote-first company, we welcome applications from individuals in our current footprint of 27 states (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, MA, MD, MN, NC, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY). We also maintain an office in Austin, TX.Diversity is paramount to our success, and we strongly encourage applicants from underrepresented groups, including women, people of color, LGBTQIA+ individuals, and others, to apply.This position is temporary, anticipated to last until November 2026. While there may be potential for extension based on business needs, candidates should understand that this role is currently scoped as fixed-term.As a Client and Operations Support Specialist, you will play a vital role in our mail program by facilitating effective communication with clients, consolidating essential information, and assisting with operational tasks that propel Civitech's mission forward. Your contributions will be crucial in maintaining high standards of client engagement and operational efficiency, ultimately aiding in our efforts to enhance civic participation and support progressive causes.

Mar 6, 2026

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