Customer Experience Agent

About PlacemakrAt Placemakr, we redefine the intersection of home and hospitality. By blending apartment living, vacation rentals, and hotel experiences, we offer a unique stay for our guests. We collaborate with developers, property operators, and investors to curate a distinctive selection of apartment-like accommodations located in carefully chosen neighborhoods. Our tech-enabled buildings enhance guest experiences and bring significant value to the underlying real estate. Whether our guests stay with us for a night, a year, or anywhere in between, these spaces are more than just places to sleep; they are places to call home. Our property team members are pivotal in fostering thriving environments by focusing on operational excellence and delivering outstanding experiences for both residents and guests. Our non-property team members play a crucial role in supporting property operations and driving innovation across our platform. They enjoy the flexibility of a remote-first work model, allowing them to choose their location as long as they have a reliable workspace and Wi-Fi. We believe in the power of collaboration, which is why our remote teams and property leaders gather biannually at various locations across the United States.We are in search of motivated, collaborative individuals to help us expand our reach, whether in corporate roles or as part of our on-site property teams.Your ImpactAs a Guest Experience Associate at Placemakr, you will play a vital role in our commitment to exceptional service, acting as the primary point of contact for guests and residents throughout their stay and beyond. We are looking for individuals who embody Placemakr’s Community Norms, exhibit a proactive attitude, and consistently strive to exceed expectations to ensure satisfaction for our internal and external customers. As an essential member of our on-site Property Team, you will uphold our mission through every task and interaction, demonstrating that outstanding service is at the heart of our operations.This is a full-time position requiring availability to work weekdays, weekends, evenings, and holidays on a rotational basis.Benefits and Perks- Competitive pay rate- Generous monthly bonus program of up to $500/month- Company stock options- 401k with a 4% employer matching program

Industrious is hiring a Member Experience Associate for its Phoenix location at 2801 E Camelback Rd (Biltmore). This is a full-time, on-site hospitality role, requiring presence in the office five days a week. Candidates should be able to commute reliably to the location. Commuter benefits are included as part of the compensation package. What you will do Welcome members each morning and prepare the workspace by brewing coffee, setting out breakfast, and keeping shared amenities stocked. Manage inventory and place supply orders for the office. Organize events and create detailed signage to enhance the office environment. Onboard new members by entering their information into multiple systems. Assist members with IT or Wi-Fi issues as needed. Workplace culture The team values collaboration, idea sharing, and celebrating achievements together. Diversity and authentic self-expression shape both the member experience and team culture. Industrious has been recognized by Inc. Magazine as one of America's 500 fastest-growing companies (2020) and is listed among Forbes' Best Startup Employers. For more information, visit www.industriousoffice.com/careers.

About Industrious:Industrious stands as the largest premium workplace-as-a-service provider, renowned for hosting the highest-rated workplaces in the industry. Our mission revolves around crafting exceptional experiences for teams, regardless of their size or stage of development, including our own. We are on the lookout for innovative thinkers who thrive in a genuinely collaborative environment. At Industrious, we foster new ideas and celebrate every success. We are passionate about making a significant impact on the workplace experiences of our members.We believe that authenticity leads to great days at work. Embracing diversity in backgrounds, perspectives, and ideas is essential for our success in delivering outstanding workplace experiences, both for our members and one another. Industrious is dedicated to fostering an inclusive and respectful environment that honors your individuality. You are valued for who you are, and we acknowledge our team members as unique individuals capable of achieving remarkable things together.We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and as one of Forbes’ Best Startup Employers.Learn more about us at www.industriousoffice.com/careers.Role Overview:This is an in-person hospitality role, located on-site. Candidates should reside within a convenient commuting distance to Phoenix, AZ. Our compensation package includes attractive commuter benefits!As a Member Experience Associate at Industrious, you will be pivotal in shaping the member experience, striving to create exceptional days for everyone who walks through our doors. Your daily responsibilities may include:Being the first point of contact as you prepare the office for the day: brewing coffee, arranging breakfast, and ensuring shared amenities are stocked.Taking initiative in managing inventory and ordering supplies for your location.Crafting memorable events and dedicating time to create unique signage, as the magic lies in the details.Integrating new members into various systems to ensure their first day is smooth and memorable.Providing assistance with IT or wifi issues as they arise, ensuring a seamless experience for our members.

Industrious seeks a part-time Member Experience Associate for its Phoenix Midtown location at 3110 N Central Ave. This on-site position is ideal for someone within commuting distance of Phoenix, AZ. Commuter benefits are included as part of the compensation package. Role overview This role centers on creating a positive daily experience for members in the workspace. The Member Experience Associate helps set the tone each morning and ensures the office runs smoothly throughout the day. What you will do Prepare the workspace each morning: brew coffee, arrange breakfast, and restock shared amenities. Track inventory and manage supply orders for the location. Organize events and produce custom signage, paying attention to thoughtful details. Assist new members with onboarding, including adding them to systems and supporting their first day. Respond to IT or Wi-Fi questions from members as needed. About Industrious Industrious provides workplace-as-a-service solutions and is recognized for highly rated workspaces and meaningful experiences for teams. The company values collaboration, new ideas, and contributions from every team member. Industrious has been listed among America’s 500 fastest-growing companies by Inc. Magazine (2020) and on Forbes’ Best Startup Employers list. The company fosters an inclusive culture where diverse backgrounds and perspectives are welcomed. Authentic self-expression is encouraged, and the team believes that diverse groups achieve great results together. For more information, visit www.industriousoffice.com/careers.

As a Customer Experience Specialist at Opendoor, you will play a pivotal role in enhancing our customers' journeys. You will be the voice of the customer, addressing inquiries, resolving issues, and ensuring a seamless experience throughout their interactions with us. Your ability to empathize and connect will help foster trust and satisfaction among our clients.

Are you passionate about enhancing customer interactions and creating memorable experiences? Join Opendoor as a Customer Experience Specialist, where you will play a pivotal role in ensuring our customers have a seamless and enjoyable journey with our services. You will be the voice of our customers, helping to resolve inquiries, provide support, and gather feedback to continuously improve our offerings. If you thrive in a fast-paced environment and love making a positive impact on people's lives, we want to hear from you!

As a Customer Experience Specialist at Opendoor, you will play a crucial role in enhancing our customer's journey. You will be the first point of contact for our clients, helping them navigate the home selling and buying process with ease. Your exemplary communication skills and problem-solving abilities will ensure that customers receive an outstanding experience.This role requires a proactive and empathetic individual who can handle inquiries efficiently while working collaboratively with various teams to resolve issues promptly. Your contribution will be key in fostering customer trust and satisfaction.

Become a Key Player in the Blacksmith Agency!At Blacksmith Agency, a premier boutique digital agency located in Phoenix, AZ, we pride ourselves on delivering exceptional custom website design and development services. Our mission is to craft digital products and immersive online experiences that resonate with user expectations and leverage data-driven insights. We've partnered with industry-leading clients such as Google, General Electric, Voss Water, and Arizona State University, helping them achieve their ambitious business goals.If you're passionate about digital media and technology, we invite you to join our dynamic team of creative and talented individuals!Position Objectives:Research:Lead comprehensive research into industry trends, competitive landscape, and consumer insights to create and deliver impactful concepts and recommendations to internal teams and senior-level clients.Conduct stakeholder interviews and guide primary and secondary research during the early stages of projects, reviewing analytics and other materials to extract valuable findings for project teams.Plan and implement seamless, user-centered digital experiences for diverse key audiences.Consult:Transform complex human motivations and behaviors into the creation of visually appealing yet functional digital products.Formulate strategic recommendations for project direction based on research insights, industry expertise, digital best practices, collaboration with creative teams, and client objectives.Guide clients and internal teams in fostering strategic alignment across all related tactics and projects to meet overarching business goals.Balance user needs, client objectives, and team requirements to solve problems and design extraordinary user experiences.Present:Craft and deliver compelling presentations of approaches and recommendations to internal teams and prospective clients.Engage in new business development meetings and collaborate with account directors to enhance client satisfaction and drive growth in key accounts.Build:Conduct stakeholder interviews and facilitate strategy workshops.

Join Super, a dynamic startup in Phoenix, AZ, dedicated to enhancing lives through exceptional customer service. As a Customer Experience Specialist, you will play a pivotal role in our growth by engaging with our customers across various platforms including email, phone, and online channels. You will act as the primary liaison for our customers and our extensive service provider network, ensuring a seamless experience. If you are passionate about making a difference and thrive in a fast-paced environment, we want to hear from you!

Lucid Motors builds luxury electric vehicles, combining innovation, sustainability, and refined design. Every vehicle aims to deliver a driving experience that feels intuitive and liberating. The company focuses on advancing design, performance, and intelligence in the electric vehicle space. Role overview The Senior Manager, Sales Experience, based in Phoenix, AZ, leads both strategy and day-to-day execution to deepen customer engagement throughout the sales process. This position shapes scalable and consistent sales practices, guiding customers from their first interaction through demo drives, studio visits, and final vehicle delivery. Collaboration is central to this role. The Senior Manager works closely with teams across the company to align systems, processes, and programs, ensuring every step of the customer journey reflects Lucid’s brand values. What you will do Design and roll out strategies that enhance the sales experience and foster stronger customer engagement. Standardize sales practices across all customer touchpoints, including demo drives, studio visits, and delivery. Partner with other departments to align processes and programs for a cohesive customer journey. Spot and resolve friction points to make the experience more convenient and reliable for customers. Lead and mentor a team of project and program managers, setting priorities and providing strategic direction. Champion initiatives that benefit both customers and employees, ensuring every interaction upholds Lucid’s promise. Who will succeed Strategic thinkers who can balance vision with practical execution. Leaders comfortable working independently and influencing others. Professionals who adapt well to change and can deliver immediate results while building for the future. Why Lucid Lucid Motors provides competitive salaries and a culture rooted in innovation and meaningful impact. Team members join a group of industry pioneers working toward a sustainable future in luxury electric mobility.

As the Director of User Experience (UX) at Collabera, you will lead our UX team in creating innovative design solutions that enhance user satisfaction and drive business success. You will be responsible for developing strategic UX initiatives, overseeing design projects, and ensuring a cohesive and engaging user experience across all platforms. Your leadership will guide the team in user research, usability testing, and the implementation of UX best practices.

We are seeking a talented Lead User Experience (UX) Designer to join our dynamic team in Phoenix. In this role, you will leverage your expertise to create innovative and user-centric designs that enhance the overall experience across our digital platforms. You will collaborate closely with product managers, developers, and other stakeholders to ensure that user needs are met while driving business objectives.

Join Collabera Inc. as a Principal User Experience (UX) Designer, where you will play a critical role in shaping innovative user experiences. You will collaborate with multidisciplinary teams to design intuitive interfaces that enhance user satisfaction and drive engagement. Your expertise in user-centered design will guide the development of impactful digital products that resonate with users.

About Us:Industrious stands as the leading premium workplace-as-a-service provider, recognized for hosting the highest-rated work environments in the industry. Our mission is centered around fostering exceptional experiences for teams of all sizes, including our own. We believe that the essence of a fulfilling workday is found in the camaraderie of your colleagues and the collective challenges you tackle. We seek individuals who embrace creative thinking and flourish in a truly collaborative atmosphere. As teammates, we champion innovation and celebrate every achievement. We are passionate about making a significant impact on our members' workplace experiences.Diversity and Authenticity: We understand that great experiences begin when individuals can express their true selves at work. The diversity of backgrounds, perspectives, and ideas is vital to our success in delivering outstanding workplace experiences, both for our members and for each other. Industrious is dedicated to cultivating an inclusive and respectful environment that values individuality and uniqueness. Here, you are appreciated for who YOU are. We recognize our team members as individuals capable of achieving remarkable outcomes when we unite as one.We take pride in being listed among America’s 500 fastest-growing companies in 2020 by Inc. Magazine and named one of Forbes’ Best Startup Employers.To discover more, visit www.industriousoffice.com/careers.Role Overview:This is a full-time, on-site hospitality position, requiring your presence at our location five days a week. Candidates must reside within a reasonable commuting distance from Phoenix or Scottsdale. To assist with your commute, we offer an attractive benefits package!As a Member Experience Manager, you will be the primary problem solver, motivator, and architect of memorable experiences for our members. You’ll be a key figure and the face of your location. Your business acumen will be essential in managing operations, details, and communications to guarantee smooth functionality. You will engage with executives confidently, asking questions when needed, and your enthusiasm will drive you to connect with the larger business community. You’ll be proud to represent Industrious in your local market, proactively identifying potential members and ensuring they enjoy exceptional workdays. Your genuine curiosity will aid in our consultative sales strategy, allowing you to understand and address the needs of our members. You will orchestrate remarkable events and relish the effort that goes into making them successful. Your passion for helping others will shine through in every task.

Join our dynamic team as a Senior User Experience (UX) Designer, where you will play a pivotal role in shaping the user experience of our innovative digital products. In this position, you will leverage user-centered design principles to create engaging and intuitive interfaces that resonate with our diverse user base.Your expertise will guide the design process from ideation to implementation, ensuring that our solutions not only meet user needs but also align with business objectives. You will collaborate closely with cross-functional teams, including product managers, developers, and visual designers, to deliver exceptional user experiences.

We are seeking a talented and innovative Lead User Experience (UX) Designer to join our dynamic team in Phoenix. In this role, you will spearhead the design process, creating intuitive and engaging user experiences for our clients. Your expertise in user-centered design principles will guide the development of innovative solutions that enhance usability and satisfaction.You will collaborate with cross-functional teams to gather requirements, conduct user research, and develop wireframes, prototypes, and design specifications. Your leadership will inspire and mentor junior designers, fostering a culture of creativity and excellence.

About Speechify Speechify helps people listen to articles, documents, and books with ease. Our tools let users access information at their own pace, whether at a desk or on the move. As the top app in our category, we continue to grow and shape how people consume audio information. Role Overview: Senior Software Engineer, Core Experiences The Core Experiences Team builds and maintains the core services and SDKs that drive Speechify across platforms. This team sits at the intersection of product design and infrastructure. The role suits someone who enjoys both strategic problem-solving and hands-on engineering, especially when it comes to designing APIs and systems that directly impact users. What You Will Do Work with Speechify’s Product Teams to define project scopes, speed up feedback loops, weigh integration and user experience trade-offs, and deliver solutions through our cross-platform SDK. Improve existing features by designing better abstractions and optimizing algorithms for faster load times and smarter parsing. Build cloud functions, lightweight backend services, and tasks using Kotlin. What We Look For Strong systems thinker who values simple, effective design and understands how to optimize complex systems. Ability to move quickly, generating ideas and knowing which ones to act on immediately versus those needing more development. Focus and discipline to thrive in a growing startup, with good judgment about when to collaborate and when to work independently. Excellent collaboration skills, able to work well with designers, marketers, and product managers. Location Phoenix, AZ, USA

Join our innovative team at Artech Information Systems LLC as an Adobe Experience Manager (AEM) Developer. In this role, you will leverage your expertise to enhance digital experiences and drive impactful results for our clients. Your contributions will play a significant role in developing, deploying, and maintaining AEM-based solutions that meet our clients' needs.

Embrace the Future of Commerce with Whatnot!Whatnot stands as the premier live shopping platform in North America and Europe, where you can buy, sell, and explore the items you cherish. Our mission is to transform e-commerce by merging community engagement, shopping, and entertainment into a unique experience tailored just for you. As a part of a remote co-located team, we thrive on innovation, firmly rooted in our core values. With operational hubs across the US, UK, Germany, Ireland, Poland, and Australia, we are collaboratively shaping the future of online marketplaces.From fashion and beauty to electronics and collectibles, including trading cards and comic books, our live auctions cater to diverse interests.And we’re just scratching the surface! Recognized as one of the fastest-growing marketplaces, we seek audacious, forward-thinking problem solvers in every functional area. Stay updated with Whatnot through our news and engineering blogs and join us in empowering individuals to transform their passions into businesses while fostering connections through commerce. Your RoleAs the leader of the Customer Experience team, you will play a crucial role in enhancing user experiences through continuous process improvements, effective order management, and adept problem-solving. You will ensure our dedicated agents thoroughly investigate every customer inquiry, delivering optimal solutions while providing invaluable insights to the business. By leveraging these insights, you will collaborate across teams to address product or experience gaps that adversely affect our customers, striving to make Whatnot better every day. Additionally, you will oversee team productivity through performance metrics, guaranteeing our users receive prompt and high-quality service.Lead team performance, enhancing productivity, quality, and overall customer satisfaction.Mentor, motivate, and be accountable for the performance and culture of a team of customer service agents.Maintain deep knowledge of processes, products, and day-to-day operational projects.Ensure adherence to policies and operational guidelines.