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Customer Experience and Purchase Support Associate (4 Days a Week)

On-site Part-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-first attitude. Ability to work in a team and independently. Previous experience in customer service is a plus.

About the job

ikanoretail is looking for a Customer Experience and Purchase Support Associate to join the team in Puebla. This part-time role is set at four days per week, offering a consistent schedule.

Key responsibilities

  • Answer customer questions and handle requests with care
  • Assist shoppers throughout the purchase process
  • Work to ensure every customer has a smooth and positive experience
  • Support efforts to maintain high levels of customer satisfaction

Schedule details

The position is located in Puebla and follows a four-day workweek.

About ikanoretail

ikanoretail is dedicated to transforming the retail landscape through innovative solutions and exceptional customer service. We pride ourselves on creating a positive shopping experience for our customers and fostering a collaborative work environment.

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