About the job
About the Role
Indigo Books & Music is hiring a Customer Experience Representative in Calgary. This position centers on supporting customers and representing the Indigo brand on the sales floor. Daily tasks involve answering questions, guiding shoppers through a wide selection of books and music, and ensuring each visitor has a positive experience.
What You Will Do
- Assist customers in finding products and making selections
- Share knowledge about books, music, and store offerings
- Deliver attentive, friendly service at every interaction
- Contribute to a welcoming and engaging store atmosphere
What We Look For
- Enthusiasm for books, music, and customer engagement
- Strong communication and listening skills
- Friendly attitude and willingness to learn
