Customer Experience Support - Afternoon Shift

TreatwellMadrid, Community of Madrid, Spain

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills in Spanish and English. Previous experience in customer service or a similar role is preferred. Ability to work in a fast-paced environment and manage multiple tasks. Problem-solving skills and a customer-centric attitude.

About the job

About the Role

Treatwell is hiring a Customer Experience Support representative for the afternoon shift in Madrid. This role sits within the Customer Experience team and focuses on helping customers get the most from their interactions with Treatwell.

What You Will Do

Respond to customer inquiries during the afternoon shift
Offer clear solutions to customer issues
Work to ensure each customer leaves satisfied

Location

This position is based in our Madrid office, in the Community of Madrid, Spain.

About Treatwell

Treatwell is Europe’s leading hair and beauty booking platform, dedicated to connecting customers with high-quality services and experiences. Our mission is to make beauty accessible and enjoyable for everyone, and we pride ourselves on our innovative approach and passionate team.

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