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Customer-Focused Technical Account Manager

XometryDallas, TX
On-site Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities:Serve as a trusted advisor and technical expert for designated enterprise accounts. Conduct weekly onsite visits at customer and partner locations to cultivate relationships and comprehend their needs. Collaborate closely with customer engineers on Design for Manufacturing (DFM) initiatives to optimize projects for Xometry's platform. Proactively identify and address potential manufacturing challenges.

About the job

At Xometry (NASDAQ: XMTR), we empower the industries of today and tomorrow by connecting visionary thinkers with the manufacturers who can bring their concepts to fruition. Our innovative digital marketplace equips manufacturers with the essential resources needed for growth, while providing Fortune 1000 companies with seamless access to global manufacturing capabilities.

We are in search of driven Mechanical Engineers to join our team as Technical Account Managers (TAMs). In this pivotal role, you will be integrated within our most strategic accounts, serving as an extension of their engineering teams. This position uniquely combines customer engagement, technical acumen, and operational execution. While reporting to Operations, you will collaborate closely with the Sales department to foster growth and ensure exceptional customer satisfaction.

This is an exciting opportunity to become part of a forward-thinking and expanding company at the forefront of digital manufacturing. If you are a motivated Mechanical Engineer with a dedication to customer success and a desire to make a meaningful impact, we encourage you to apply!

About Xometry

Xometry is a leading digital marketplace that connects manufacturers with customers, providing essential resources to foster business growth and global manufacturing access.

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