Customer Implementation Manager

NetBrain Technologies, Inc. develops no-code network automation platforms used by over 2,500 large enterprises and managed service providers. The company’s tools help IT operations teams automate processes for troubleshooting, outage prevention, and change management across hybrid multi-cloud networks. The Senior Implementation Project Manager position is based in Toronto, ON with a hybrid work arrangement. This role centers on leading client-facing projects and guiding customers through deployment and implementation milestones. What you will do Take full ownership of end-to-end client implementation projects, ensuring successful outcomes. Lead project teams to achieve key milestones and deliverables. Engage with internal and external stakeholders to maintain high standards and consistent results. Independently manage several client projects at once, with durations typically ranging from 30 to over 120 days. Collaborate with Sales, Post-Sales, and other cross-functional groups to support timely deployments. Facilitate a clear understanding of client requirements and maintain focus on delivering value throughout each implementation.

About Air-tekAir-tek is a leading Canadian software company known for its innovative suite of products that has captured a substantial share of the global market. Our unique offerings resonate well with customers, driving demand and interest. While we have established a strong presence among global clients, we are currently operating in stealth mode to focus on our growth phase.Our diverse and passionate team is dedicated to tackling complex challenges within the travel industry, striving to create a passenger-centric experience. Based in Toronto, we foster an inclusive culture grounded in trust, collaboration, exceptional product delivery, and continuous personal growth. We are committed to supporting each other and thriving in our work.Position OverviewIn the role of Senior Implementation Project Manager, you will play a pivotal role in ensuring the successful delivery of intricate, customer-facing enterprise SaaS implementations for prestigious airlines. You will oversee the complete implementation lifecycle, guaranteeing that projects are executed on schedule, within scope, and achieve high levels of customer satisfaction.This position necessitates strong, proactive project management skills, particularly in critical-path management and scope control. You will collaborate closely with both customer and internal teams to plan, execute, and monitor implementations, while nurturing robust, trustworthy client relationships. The scale and impact of our enterprise B2B (and B2B2C) software means that your contributions will directly influence customer success and foster long-term partnerships.This is a fast-paced and demanding position. To excel, you must be adept at leading without direct authority, managing competing priorities, and aligning diverse teams towards common goals.

Join our dynamic team at oliverusa as a Senior Project Manager, where you will lead and manage high-impact projects that drive our business forward. In this role, you will collaborate with cross-functional teams to ensure successful project delivery, maintain timelines, and meet budget requirements while ensuring quality standards are upheld.

We are seeking a dynamic and experienced Senior Project Manager to lead our project initiatives within a fast-paced environment. In this pivotal role, you will oversee project planning, execution, and delivery to ensure alignment with our strategic objectives while fostering collaboration across various teams.Your responsibilities will include defining project scope, setting timelines, managing resources, and mitigating risks. Your strong leadership skills will be crucial in motivating team members and engaging stakeholders throughout the project lifecycle.

Who We Are At Momentum Financial Services Group, we are dedicated to empowering individuals by transforming the way financial services are provided to those in need. With over 40 years of experience, we are proud to be the driving force behind Money Mart, Canada’s leading non-bank branch network, and a pioneer in delivering financial solutions to underserved communities. Our offerings range from short-term loans to money transfers and prepaid cards, connecting over a million customers each year with the funds they require, right when they need it. At MFSG, we collaborate across various teams and departments to develop impactful solutions that eliminate barriers and enhance access to financial resources. Whether you're engaged in problem-solving, system development, or strategic planning, your contributions will have a tangible impact on real lives. We Offer Comprehensive Support Compensation Philosophy: We aim to attract and retain exceptional talent by providing competitive and equitable performance-based rewards. We continually assess our compensation practices to align with market standards and recognize outstanding contributions. Discretionary Annual Bonus: Potential for a discretionary bonus based on your individual performance and the overall success of the company. Comprehensive Benefits: Our benefits package includes full health and dental coverage, and an Employee Assistance Program to support your mental health and address personal challenges. Retirement Plans: Secure your future with our comprehensive retirement savings options. Hybrid Work Environment: Enjoy the flexibility of a hybrid work model, balancing remote work with in-office presence. Perks and Rewards: We provide tuition reimbursement and professional development opportunities, discounts through Perkopolis, and programs to recognize and celebrate your contributions. The Role: Senior Project ManagerAs a Senior Project Manager, you will lead the full cycle of requirements gathering, planning, execution, and reporting on significant projects that affect multiple areas of our business.

As a Senior Project Manager at Financeit, you will lead and oversee critical projects that drive our mission of providing innovative financial technology solutions. You'll collaborate with cross-functional teams to ensure project delivery aligns with our strategic goals. Your expertise will be instrumental in optimizing processes and enhancing team performance.

About the Role enable is looking for a Senior Technical Project Manager in Toronto, ON. This role drives the planning, execution, and delivery of complex technical projects from start to finish. The Senior Technical Project Manager keeps projects aligned with business goals, meeting deadlines and budget targets. What You Will Do Lead cross-functional teams through all phases of technical projects Coordinate efforts and maintain clear communication between stakeholders Track progress, identify risks, and implement mitigation plans Promote collaboration to keep projects moving efficiently What We Look For Extensive experience managing technical projects Strong leadership skills in guiding teams and facilitating stakeholder communication Ability to identify project risks and develop effective solutions Comfort working in a changing environment with shifting priorities

Role Overview Oliver USA is seeking a Senior Social Project Manager in Toronto, Ontario. This role leads social projects from start to finish, coordinating teams and keeping efforts aligned with client goals. The Senior Social Project Manager oversees project timelines, budgets, and communication with stakeholders. What You Will Do Guide cross-functional teams to deliver social projects that support client objectives Manage schedules and budgets to keep projects on track Maintain clear communication with stakeholders throughout each project Foster a collaborative environment that supports creativity and professional growth

Egis Group is seeking a Senior Project Manager with a focus on highways to join the team in Toronto. This position involves leading major transportation projects from the initial planning phase through to final delivery. Role overview The Senior Project Manager oversees every stage of high-profile highway projects, ensuring that work meets quality expectations and complies with all relevant standards. The role requires close coordination with professionals from various disciplines to keep projects on track and aligned with technical and regulatory requirements. Key responsibilities Manage the full project lifecycle for complex highway initiatives Oversee project planning, execution, and completion Ensure quality and compliance with industry standards Work collaboratively with multidisciplinary teams What you bring Experience managing large-scale transportation or highway projects Strong leadership and organizational skills Ability to coordinate with diverse teams and stakeholders Commitment to delivering high-quality, compliant results

General Information:Job Title: MAWM Implementation ManagerLocation: Toronto, ON, Canada (Remote)Job Type: Full-Time Reporting Line: Co-Founder & COOSalary Range: Base Compensation: ~$135k–$175k CAD per year (negotiable)About Fulfillment IQ (FIQ): Fulfillment IQ is a dynamic supply chain engineering and transformation firm dedicated to empowering brands, retailers, and third-party logistics providers (3PLs) in designing, building, and scaling exceptional logistics operations. At the nexus of strategy, operations, and technology, we tackle intricate, real-world challenges in warehouse design, automation, order management, transportation, and comprehensive supply chain execution.Our teams are characterized by their profound domain expertise and robust technical capabilities, delivering impactful results through consulting, systems implementation, and proprietary platforms that expedite time-to-value while minimizing delivery risks. If you thrive in complex environments, relish collaborating closely with clients, and wish to witness your contributions significantly influence global commerce, this is the ideal setting for your skills and judgement to flourish.Role Overview: We are on the lookout for a talented MAWM Implementation Manager who possesses a unique blend of functional warehouse acumen, technical insight, and leadership in program delivery. This position transcends conventional WMS implementations, necessitating a holistic perspective across systems, processes, and integrations.The perfect candidate will have extensive experience with MAWM implementations coupled with a solid understanding of warehouse operations, along with insights into how enterprise systems, integrations, and digital supply chain ecosystems operate. You will be pivotal in steering end-to-end implementations, aligning business requirements with scalable, technology-oriented solutions.Key Responsibilities: Oversee the entire lifecycle of MAWM implementations, encompassing planning, design, construction, testing, and deployment phases.Enhance traditional delivery by comprehending the interactions of WMS within the broader supply chain ecosystem (ERP, OMS, TMS, MHE/WCS).Engage with business stakeholders, product owners, and engineering teams to delineate:Warehouse processes (Inbound, Outbound, Inventory, Returns)System workflows and user experiencesIntegration points and interdependencies across systems Champion solution design and configuration strategies within MAWM, incorporating functional modules and workflows.

Join Turner Townsend as a Senior Project Manager specializing in Commercial Buildings. In this pivotal role, you will lead complex projects, ensuring timely delivery, and maintaining high standards of quality and safety. Your expertise will guide project teams through the planning, execution, and completion phases, collaborating with stakeholders and clients to achieve project goals effectively.As a leader in our organization, you will apply your extensive project management skills, industry knowledge, and innovative thinking to drive successful outcomes. This position offers an exciting opportunity to work on diverse projects that shape the urban landscape.

At TTEC Digital, our mission is to empower clients by ensuring their employees feel valued and supported, as exceptional customer experiences begin with a committed workforce. We envision a workplace where employees can truly thrive.In collaboration with Five9, we deliver cutting-edge, AI-driven contact center solutions. While Five9 provides the cloud-native CCaaS technology, TTEC contributes extensive expertise in customer experience consulting, integration, deployment, and optimization. We are seeking a skilled Senior Implementation Engineer specializing in Five9 solutions to join our Professional Services team. This remote position, based in the US, will report directly to the Executive Director of Technology Consulting. In this role, you will be responsible for configuring the Five9 Intelligent CX Platform, developing integrations with third-party applications like CRM and ITSM systems, and conducting thorough end-to-end testing to ensure seamless functionality. This hands-on position demands experience in Five9 configuration along with development skills for building API integrations and customizing JavaScript/HTML scripts. You will engage with various components of the Five9 product suite, including VCC, IVR/IVA, WFA, QM/WEM, digital channels, and CRM/partner integrations, delivering high-quality configurations and successful deployments for TTEC’s enterprise clients.

Embrace a Rewarding Career with Long View. At Long View, we are dedicated to enhancing your professional life while ensuring you can enjoy life to the fullest. Our reputation as one of North America’s most innovative IT service providers is matched only by our commitment to fostering a vibrant workplace culture. Here, collaboration, innovation, and inclusivity are not just buzzwords; they are central to our mission. Join us and discover why 89% of our team members rate Long View as a great place to work!Are you a seasoned project or program manager with a zeal for technology? Do you thrive on managing intricate projects?Long View is on the lookout for a dedicated and skilled Senior Project Manager to join our Toronto office. In this pivotal role, you will spearhead large-scale IT infrastructure projects, leveraging your exceptional leadership and facilitation skills to build strong relationships with colleagues, stakeholders, and project teams. You will collaborate closely with the project team, client executives, and functional management to successfully lead ServiceNow projects.

As a Senior Project Manager, you will spearhead intricate, multi-channel delivery across various concurrent initiatives. This role demands a balance between strategic execution, financial stewardship, and robust partnership-building to guarantee that projects are completed with transparency, quality, and confidence. The Senior Project Manager is expected to provide insightful leadership, operational excellence, and a proactive approach in supporting both teams and clients.Key Responsibilities:Oversee project delivery across multiple initiatives while managing scope, schedule, budget, risk, and quality.Manage revenue between $1.75M and $3M across Agency of Record (AOR)/Digital Agency of Record (DAOR) and multi-channel digital work.Act as the primary daily client liaison, nurturing trusted and transparent partnerships.Lead financial processes including estimates, Statements of Work (SOWs), reconciliations, and tracking profitability.Mentor and support Project Managers and Coordinators, while driving continuous improvement in delivery practices.

Join our dynamic team at Turner Townsend as a Senior Project Manager specializing in the Industrial, Sciences, and Technology sectors. In this pivotal role, you will lead complex projects, ensuring that they are delivered on time, within scope, and budget. Your expertise will drive project success while fostering collaboration among cross-functional teams.The ideal candidate will possess strong leadership capabilities and a thorough understanding of project management methodologies, coupled with a passion for innovation in the industrial and technology domains.

Role OverviewJoin a prestigious global consulting firm as a Senior Project Manager, where you will spearhead transformative, business-critical projects across Finance, Human Resources, and Workplace Services. Collaborate closely with executive leadership to drive strategic initiatives, manage intricate dependencies, and facilitate organizational change on a large scale.This role requires exceptional stakeholder management skills, a keen commercial insight, and the ability to convert business objectives into actionable delivery plans. You will thrive in dynamic environments where adaptability is essential.What will your typical day look like?Collaborate with C-suite executives and senior leadership to define project scope, establish success metrics, and implement governance frameworks.Craft detailed project plans that encompass timelines, budgets, resource allocation, and inter-departmental dependencies.Lead executive steering committees and deliver succinct status updates to senior stakeholders.Transform business requirements into executable plans, balancing commercial goals with operational realities.Identify potential risks, manage escalations effectively, and make informed trade-offs.Support technology-driven initiatives by collaborating with teams on system implementations and digital transformations.Foster readiness for adoption and lead change management efforts to ensure successful outcomes.Engage within a collaborative team environment where your expertise will help shape enterprise-wide strategies.Role Specific ResponsibilitiesStrategic Project Leadership: Oversee the complete delivery of complex business initiatives, ensuring alignment with enterprise transformation goals and corporate strategies.Stakeholder Engagement: Collaborate with senior leaders from Finance, HR, Corporate Services, and technology sectors to define project outcomes, manage expectations, and ensure executive visibility.Planning & Delivery: Create integrated project plans that address timelines, budgets, resource needs, and inter-project dependencies.Business Change Management: Actively drive initiatives that enable organizational transformation and operational efficiency.

ABOUT APPLY DIGITALApply Digital is a leading global partner in experience transformation, dedicated to driving AI-powered change and creating measurable impact across intricate, multi-brand ecosystems. Our expertise encompasses the entire customer experience lifecycle, from strategy and design to engineering and beyond, empowering our clients to modernize their organizations and enhance value for both their businesses and customers.With a talented team of over 750 professionals, we have successfully transformed renowned global companies, including Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.Founded in 2016 in Vancouver, Canada, Apply Digital has expanded its reach to ten cities across North America, South America, the UK, Europe, and India over the last nine years.At Apply Digital, we embrace the 'One Team' philosophy, collaborating within a pod structure that unites senior leadership, subject matter experts, and cross-functional skill sets, all operating within a cohesive tech and delivery framework. Our agile methodology, characterized by efficient scrum practices and sprint cadences, ensures that our teams remain aligned, releasing frequently and engaging in retrospectives to achieve our desired outcomes.We strive to create a safe, empowered, respectful, and enjoyable community wherever we operate worldwide. Our SHAPE values (Smart, Humble, Active, Positive, and Excellent) guide our efforts to foster a space where our team can connect, grow, and support one another in making a meaningful difference.To explore how Apply Digital can help unlock your potential, visit our Careers page.LOCATION: Apply Digital supports a hybrid/remote work environment. The ideal candidate should be based in Canada and available to work in alignment with ET (Eastern Timezone).THE ROLE:Apply Digital is seeking a seasoned Senior Project Manager (Marketing) to join our collaborative team. In this pivotal role, you will be instrumental in go-to-market planning and execution, transforming strategic visions into integrated, impactful marketing initiatives.

Join our innovative team at dialogdesign as a Senior Architect and Project Manager, where your expertise will shape the future of design and architecture. We are seeking a passionate individual who thrives in a dynamic environment and is committed to delivering exceptional projects. In this role, you will lead project teams, oversee design processes, and ensure that our projects meet the highest standards of quality and creativity.

Join Egis Group as a Senior Project Controller specializing in Major Projects. In this pivotal role, you will oversee project budgets, schedules, and performance metrics, ensuring that our projects are delivered on time and within budget. This position requires a strategic mindset and the ability to work collaboratively with cross-functional teams.