Qualifications
Key Responsibilities:Oversee daily order processing for designated accounts. Maintain and update SAP files, including customer master files and pricing structures. Ensure timely shipment of promotional orders to customer distribution centers. Manage stock flow to guarantee the correct items are dispatched to customers punctually. Lead meetings with customers and cross-functional teams to drive improvements. Analyze inventory and forecasting for key accounts and recommend strategies for optimizing order forecasts. Order, Shipment, and Reporting Analysis:Collaborate with customers, carriers, and internal teams to enhance service levels. Conduct regular assessments of service performance and compile monthly Key Performance Indicators (KPIs). Identify supply chain needs for customers and innovate solutions to address challenges. Qualifications:Bachelor's Degree in Supply Chain Management, Operations, Business, or a related field. Demonstrated analytical skills with a strategic mindset. Experience with SAP systems is preferred. Ability to manage multiple tasks effectively. Background in logistics and customer service. Strong listening skills, urgency, and organizational capabilities. Professional demeanor and self-confidence in performing tasks. Proficiency in Microsoft Word and Excel, with at least one year of experience. Solid understanding of forecasting, inventory control, and distribution processes.
About the job
The Customer Logistics Analyst at Kao Corporation supports customer satisfaction by managing order processing and inventory. This Cincinnati-based role reports to the Team Lead and focuses on analyzing forecasts, maintaining optimal inventory levels, improving on-time delivery, and investigating service performance. Collaboration across teams is a key part of daily work.
What you will do
- Analyze demand forecasts to support accurate planning
- Monitor and optimize inventory levels
- Work to improve on-time delivery rates
- Investigate and address service level issues
- Coordinate meetings with cross-functional teams
Benefits
- Comprehensive healthcare coverage starting on day one
- 401(k) plan with company matching
- 36 days off per year (vacation, holidays, and sick leave)
- Hybrid work schedule for improved work-life balance
Compensation
Salary range: $50,000 to $60,000 per year.
About Kao Corporation
Kao Corporation is a global leader in consumer goods, specializing in personal care, beauty, and home products. With a strong commitment to sustainability and innovation, Kao aims to enhance the quality of life and well-being for consumers worldwide.
