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Experience Level
Entry Level
Qualifications
Strong communication and interpersonal skillsProficiency in customer service and collections techniquesAbility to manage multiple accounts efficientlyDetail-oriented and organizedHigh school diploma or equivalent; Bachelor's degree preferred
About the job
AWP Safety is hiring a Customer Relations Collections Specialist in Santa Ana, California. This position centers on managing customer accounts and handling collections activities while building strong client relationships.
Role overview
This role focuses on ensuring timely payments from customers and maintaining accurate account records. The specialist will interact with clients to resolve outstanding balances and address account issues, always aiming to support a positive customer experience.
Key responsibilities
Monitor and manage customer accounts for timely collections
Communicate with clients to resolve payment issues
Work to maintain positive relationships with customers
Support the company’s reputation for excellent service while meeting financial targets
Location
This position is based in Santa Ana, California.
About AWP Safety
At AWP Safety, we are committed to providing top-quality safety solutions to our clients. Our team is comprised of passionate professionals who strive for excellence in every aspect of our business. Join us and be part of a company that values innovation, integrity, and customer satisfaction.
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