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Experience Level
Experience
Qualifications
The ideal candidate will possess a strong background in CRM systems, alongside excellent analytical skills. Experience in loyalty program management is highly desirable. A proactive attitude, strong communication skills, and the ability to work collaboratively in a fast-paced environment are essential. Familiarity with data analysis tools and marketing automation software will be an advantage.
About the job
Ampol is seeking a Customer Relationship Management and Loyalty Program Specialist to join the team in Auckland. The focus of this role is to build stronger customer engagement and improve loyalty by making the most of CRM systems.
Key responsibilities
Analyze customer data to identify patterns and actionable insights
Create targeted marketing strategies informed by customer behaviors
Refine loyalty program offerings to support customer retention and satisfaction
Location
This position is located in Auckland.
About Ampol
Ampol is a leading fuel and convenience retailer in Australia and New Zealand, dedicated to providing high-quality products and services to our customers. We pride ourselves on our commitment to sustainability and community engagement, making us a trusted name in the industry.
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