Customer Service Agent at Exoticca | Barcelona

About ExoticcaExoticca is a trailblazing online travel agency that has transformed the way we conceive, produce, and sell long-distance dream vacations. Central to Exoticca's brand is our unwavering commitment to crafting unforgettable life experiences. We excel in offering exceptional value trips, uncovering unique destinations, and curating extraordinary travel adventures, all while demonstrating genuine care for our customers and the planet.As a dynamic, multicultural team experiencing rapid international growth, we are actively seeking talented partners to help us shape the best and most innovative travel company of our generation.What We OfferAs a Full Stack Engineer, you will have the opportunity to design and develop modern, scalable services utilizing NextJS, Node.js, TypeScript, and MongoDB.You will create robust, maintainable services that fuel our platform, ensuring optimal performance, reliability, and seamless integration across various systems.Your technical expertise and innovative thinking will contribute to the development of a modular, event-driven architecture (EDA) that facilitates efficient communication between services while supporting the ongoing growth and evolution of our e-commerce platform.Key ResponsibilitiesArchitect and develop scalable services, contributing to the advancement of a modern, event-driven architecture.Collaborate with cross-functional teams to translate business requirements into reliable, efficient, and extendable technical solutions.Implement and maintain clean service interfaces and data flows according to EDA principles, ensuring smooth inter-component communication.Produce high-quality, testable code supported by automated testing and continuous integration pipelines.Engage in code reviews, architectural discussions, and technical design sessions to uphold engineering standards and encourage knowledge sharing.Continuously enhance system design and development methodologies to support the scalability and future growth of the platform.

Join Exoticca as a Senior Backend Software Engineer!About UsExoticca is a trailblazing online travel agency dedicated to transforming the way people experience long-distance travel. Our mission revolves around crafting memorable life experiences through exceptional travel adventures. We pride ourselves on offering unmatched value, exploring diverse destinations, and creating extraordinary travel journeys while prioritizing our customers and the environment.Our vibrant, multicultural team is expanding rapidly, and we are on the lookout for passionate individuals who can contribute to building a pioneering travel company that redefines the industry.Your RoleWe are seeking a Senior Backend Software Engineer who excels at problem-solving. You will leverage engineering as a powerful tool to address real-world customer and business challenges.This position falls within our Trip Management System domain, where you will empower our travel specialists to design remarkable journeys at scale. You will contribute to the systems that convert destinations, itineraries, flights, hotels, and pricing strategies into structured, market-ready travel products. Through seamless product configuration, accuracy, and scalability, your work will directly enhance revenue, operational excellence, and customer satisfaction.While technology choices are important, the impact of your work is paramount. You will engage with PHP, Node.js, and contemporary AI tools, selecting the optimal approach for each unique challenge without being limited to a single technology stack.Why Join Us?Engage with genuine, impactful challenges that enhance customer experiences.Enjoy the freedom to select the right tools, including advanced AI technologies.Work within a team that values initiative, ownership, and meaningful contributions over titles and bureaucracy.Face scale-up challenges with opportunities to influence architecture, products, and workflows.If you seek stimulating problems, autonomy, and opportunities for professional growth, we welcome you!

About ExoticcaExoticca is an innovative online travel agency that is transforming the way long-distance dream trips are conceived, produced, and sold online. Our brand is built around the mission of "creating life milestones," emphasizing our dedication to delivering exceptional travel experiences that offer the best value while caring for our customers and the planet. We take pride in our dynamic, multicultural team, which is rapidly expanding internationally and is eager to welcome partners who share our vision of building the most progressive travel company of our generation.What We Are Looking ForWe are in search of a Senior Software Engineer who excels as a problem solver. This role demands a versatile engineer who utilizes various technologies—backend, frontend, data, infrastructure, and AI—to address genuine customer and business challenges.You will play a pivotal role within our Customer Service optimization team, where we develop proactive and reactive solutions aimed at enhancing customer experiences on a large scale. Our mission is to anticipate customer issues before they arise and to simplify interactions through AI-driven self-service solutions when customers do reach out.While technology choices are important, the impact of your work is paramount. You will have the opportunity to work with PHP, C#, React, React Native, and modern AI tools, selecting the most effective solutions for each unique challenge without being limited to a single tech stack.Why Join Us?Engage with real, meaningful challenges that have a direct impact on customer satisfaction.Enjoy the autonomy to select the best tools for the task, including AI technologies.Collaborate with a team that prioritizes initiative, ownership, and meaningful contributions over titles and hierarchical structures.Contribute to scalable projects with opportunities to influence architecture, product development, and work methodologies.If you're seeking stimulating problems, independence, and opportunities for professional growth—welcome aboard! Key Responsibilities:Proactive Customer Experience:Develop features that foresee customer needs and alleviate potential friction points.Ensure critical information (e.g., flight details, trip modifications, and additional excursions) is clear, timely, and readily available across applications, websites, and communication channels.Create systems that minimize uncertainty and foster trust through intelligent automation and an intuitive user experience.Reactive & AI-Driven Automation:Assist in designing and building AI-driven chatbots and voicebots to enhance self-service and minimize manual support requirements.Automate customer communications regarding trip alterations (flights, accommodations, schedules).Apply AI strategically to classify, direct, resolve, or fully automate customer interactions.Product & Data-Oriented Engineering:Collaborate closely with the entire team to clearly define problems before writing code.

What Is Exoticca?Exoticca is an innovative online travel agency that has transformed the planning, production, and e-commerce of unforgettable long-distance journeys. Our commitment to "creating life milestones" is central to our brand ethos, and we strive to offer the best-value trips while exploring unique destinations and curating extraordinary travel experiences. We genuinely care about our customers and the planet, ensuring every trip is memorable and sustainable.As a member of our professional, dynamic, and multicultural team, you will play a vital role in our rapid international growth, helping us to establish the most forward-thinking travel company of our generation.Who Are We?The Finance Team is tasked with managing balance sheet preparation, financial statement creation, cash-flow reporting, and day-to-day record keeping and reporting, including payroll, accounts payable, and receivable.In the role of Accounts Receivable Analyst, you will ensure the utmost accuracy in all client invoicing and accounts receivable transactions, adhering strictly to governmental regulations across all our operating markets. Your contributions will be crucial for the reliability of the AR segment within our financial statements, focusing on disciplined month-end execution, rigorous reconciliation, and robust strategic control of credit risk and revenue recognition.Key Responsibilities:General Ledger & Closing Process: Manage year-end close, record all AR-related journal entries, ensure IFRS15 compliance, and maintain accurate postings of invoices and credit notes.A/R Management: Prepare monthly AR aging reports, assess collectability, and ensure data integrity through structured portfolio clean-ups.Financial Information Analysis & Reporting: Document bad debt provisions, manage the end-to-end billing cycle, and conduct performance analysis for AR-related accounts.

At Affirm, we are on a mission to transform credit into a more transparent and customer-friendly experience. We empower consumers with the flexibility to buy now and pay later without any hidden fees or compounding interest.Join our Acquisition & Onboarding team as a Staff Full Stack Software Engineer within the Consumer organization. This pivotal leadership role is ideal for an engineer who can establish technical direction, influence architectural decisions, and enhance the quality and speed of full stack development across mobile, web, and backend systems. Your work will lay the foundation for the first interactions our customers have with Affirm, fostering trust, clarity, and value from the outset. As a Staff Engineer, you will design long-term technical strategies, mentor senior engineers, and amplify our team's impact through your technical expertise, operational excellence, and navigational skills in uncertain situations. Collaborate with product, design, and engineering to deliver seamless, high-performance, and accessible user experiences that drive conversion, retention, and business growth.

Join Affirm in our mission to transform credit into a more transparent and user-friendly experience. Our innovative approach allows consumers to buy now and pay later without hidden fees or compounding interest.We are looking for a Full Stack Software Engineer to become a key member of our Card Acquisition team within the Consumer organization. This position is ideal for an engineer eager to enhance the quality and speed of full stack development across mobile, web, and backend systems. You will play a vital role in shaping our customers' first interactions with Affirm, fostering trust, clarity, and value from the outset. As a Software Engineer, you will implement features, engage in technical discussions, and deepen your technical expertise. Collaborating at the intersection of product, design, and engineering, you will create polished, high-performance, and accessible user experiences that significantly influence conversion, retention, and overall business growth.

Join Version 1 as a Senior Full Stack Engineer and play a pivotal role in developing innovative software solutions that drive our business forward. You will collaborate with cross-functional teams to design, implement, and maintain robust applications while leveraging your expertise in both front-end and back-end technologies. If you are passionate about coding, love tackling complex challenges, and are eager to work in a dynamic environment, we want to hear from you!

jobgether is looking for a Senior Full Stack Engineer based in Spain. This role centers on building and maintaining both front-end and back-end systems that support the company’s job search platform. Role overview As a Senior Full Stack Engineer, the focus will be on designing, developing, and supporting applications that deliver a smooth and responsive user experience. The position involves working across the technology stack to ensure applications perform reliably and efficiently. What you will do Design and implement features for both front-end and back-end systems Maintain and improve application performance and responsiveness Work with cross-functional teams to deliver software that meets user needs Requirements Strong background in software development Proficiency in multiple programming languages Solid understanding of web technologies This position supports jobgether’s mission to simplify job searching by delivering reliable and user-friendly software solutions.

Join Veeva Systems, a trailblazer in the industry cloud, on our mission to accelerate the delivery of therapies to patients. As one of the fastest-growing SaaS companies, we achieved over $3 billion in revenue last year, with significant growth opportunities ahead. At Veeva, our core values include Doing the Right Thing, Ensuring Customer Success, Promoting Employee Success, and Emphasizing Speed. In 2021, we became a public benefit corporation, committed to balancing the interests of our customers, employees, society, and investors. As a Work Anywhere company, we empower you to choose whether to work from home or in the office, enabling you to thrive in your preferred environment. Join us in transforming the life sciences sector, and making a positive difference for our customers, employees, and communities.The Role Are you excited about creating impactful products in a greenfield environment? We aim to develop a data stewardship platform to enhance OpenData's data curation workflows, allowing Product Managers and over 1,000 data stewards globally to meet their data coverage and quality objectives. As a Full Stack Software Engineer, you will work alongside a talented team of engineers to design and implement features from concept to deployment. You will thrive in an agile environment, making a direct impact on users in a rapidly expanding, market-leading life sciences organization.

ResilientCo is looking for a Full Stack Engineer in Madrid to help build and improve applications across both front-end and back-end systems. This position involves working closely with colleagues from different areas to deliver projects that support the company's technology goals. Role overview This role focuses on developing features and maintaining systems that serve users and internal teams. Expect to contribute to both user interfaces and server-side logic as part of a collaborative group. Collaboration Full Stack Engineers at ResilientCo participate in team discussions and planning, sharing ideas to improve how applications look and function. Working with designers, product managers, and other engineers is a regular part of the job. Location This position is based in Madrid.

About Us:At Wizeline, we are a premier global technology solutions provider specializing in AI-native digital products and platforms. Our mission is to empower organizations by harnessing data and AI to expedite their market presence and transform their operations. We pride ourselves on fostering an innovative culture that emphasizes growth, collaboration, and impact.With the right talent and innovative ideas, the possibilities are endless.Are You the Right Fit?If this sounds exciting, let’s see if you align with the following:

Join Our Team:At INFINIT, we are seeking a talented Full Stack Software Engineer to be an integral part of our dynamic product development team. You will play a crucial role in transforming business objectives into tangible, high-quality software solutions.About Us:Founded in 2023, INFINIT is a rapidly expanding fintech scale-up with operations across Europe and the Americas. We are committed to revolutionizing the SME sector through cutting-edge AI technology. Our comprehensive operating system centers around banking, equipping small business owners and their teams with the tools they need to efficiently manage and enhance their operations.By focusing on niche industries, INFINIT provides customized, high-impact solutions while innovating AI-driven products that unlock substantial growth for our clients. Our ambitions are global, aiming to redefine the fintech landscape for SMEs worldwide.Embark on the INFINIT journey as we reshape the SME economy and create meaningful change through innovation!

About UsAt Visium, we empower enterprise leaders to craft their AI and data strategies, drive transformative initiatives, and effectively integrate AI into their operations—ensuring that their organizations are resilient and future-ready. As a spin-off from Visium, we are channeling our extensive enterprise knowledge into a groundbreaking product: a category-defining Agentic AI solution tailored specifically for pharmaceutical companies.Our product is anchored in AI designed for highly regulated sectors, operating where complexity, compliance, and trust are paramount. Our mission is clear: to expedite the delivery of life-saving medications to the market, making the process faster, more cost-effective, and safer, thereby unlocking significant benefits at scale.With deep roots in enterprise AI and an ambitious vision for the future, we are building a team of innovators, engineers, researchers, and product thinkers to shape a product that is not only technically superior but also transformative.Join us on a mission to redefine the future of work, creativity, and knowledge. Are you ready to help us construct the future of Agentic AI?Role OverviewWe are in search of a Full-Stack Software Engineer eager to help us create the foundation of our Agentic AI Platform from the ground up. You will translate cutting-edge AI concepts into real, production-ready software utilized by scientists and researchers daily.Your responsibilities will encompass the entire stack: from developing intuitive frontends that simplify complex AI systems to designing robust APIs and backend services that facilitate autonomous agents. You will work collaboratively with ML engineers, product designers, and domain experts to forge a platform that merges human expertise with intelligent automation.This role is hands-on and impactful, granting you significant ownership. You will play a critical role in making architectural decisions, experimenting with innovative agentic frameworks, and helping to establish what “state-of-the-art” signifies in the realm of trustworthy AI for life sciences.If you thrive in dynamic environments, are passionate about creating groundbreaking solutions, and aspire to influence the next generation of intelligent software, we would be excited to connect with you.Your daily activities might include:Designing and implementing full-stack features that bring agentic workflows to life for scientists and researchers.Creating orchestration layers, retrieval pipelines, and APIs for intelligent agents using Python and FastAPI.Developing user-friendly and high-performance frontends in React and TypeScript for configuring and monitoring AI agents.Collaborating with ML engineers to integrate LLMs, embeddings, and RAG systems into production settings.Building and maintaining cloud-native infrastructure using containers, Kubernetes, and CI/CD automation.Contributing to architectural decisions, SDK design, and enhancing the developer experience.

About ExoticcaExoticca is an innovative online travel agency that is transforming the way people envision, create, and purchase unforgettable long-distance journeys. Our core mission revolves around the principle of 'creating life milestones.' We are dedicated to offering exceptional value trips, uncovering unique destinations, and curating extraordinary travel experiences, all while showing unwavering care for our customers and the environment.As a rapidly growing, professional, and multicultural team, we are eager to welcome new partners who share our vision in building the most progressive travel company of our generation.Your RoleWe invite you to become a proactive Senior Frontend Engineer who is passionate about crafting high-quality, maintainable code. You will leverage modern tools, including AI, to enhance productivity and efficiency. Your contributions will help us deliver superior frontend experiences, marrying robust engineering principles with a results-driven approach.Key Responsibilities:Develop and deliver high-quality frontend code that is clear, maintainable, and ready for production, guiding features from concept to deployment.Utilize AI-driven tools judiciously for tasks such as prototyping, refactoring, testing, and documentation to accelerate delivery without sacrificing code integrity.Engage in Growth experiments and iterations, facilitating rapid feedback cycles, A/B testing, and continuous enhancement.Collaborate closely with Backend, Product, and Design teams to ensure seamless interfaces, excellent user experiences, and collective accountability for results.Maintain a healthy codebase by refining existing components, addressing technical debt, and elevating quality standards where necessary.Mentor team members through code reviews and knowledge sharing, leading by example and fostering improvement in their skills.

Join Our TeamAt Constructor, we're redefining the ecommerce landscape with our innovative search and discovery platform. Our cutting-edge technology optimizes key performance metrics such as revenue, conversion rates, and profitability. With a search engine built entirely in-house, leveraging transformers and generative LLMs, we empower businesses to enhance their offerings through personalized experiences. We proudly serve major ecommerce brands like Sephora, Under Armour, and Petco, processing over 1 billion queries daily in 150 languages worldwide.Our engineering team is our backbone, continually pushing the boundaries of AI to ensure our proprietary engine remains the best in the market. We believe in fostering a culture of empathy, openness, and continuous improvement, where every team member can excel and drive impactful solutions.About the RoleAs a Full Stack Engineer on the Attribute Enrichment team, you will significantly enhance the customer experience within our dashboards, helping users understand and manage enriched product metadata. Your primary responsibilities will include developing the Attributes Dashboard, creating user-friendly front-end interfaces, advancing our UI architecture, and enhancing the systems that ensure attribute visibility across Search, Browse, and merchant tools.Your contributions will enable customers to navigate, validate, and act on enriched attributes effectively, translating complex ML outputs into clear, actionable insights. Collaboration with machine learning and backend engineers, design partners, and product teams will be crucial in refining the Attribute Enrichment Dashboard and delivering robust full-stack solutions.Key ResponsibilitiesDesign and enhance the Attribute Enrichment Dashboard, focusing on UI components, interactions, and data visualization.Create new features that make enrichment insights transparent and valuable for our customers.Integrate responsive UI designs from Figma into our production environment.

About UsConstructor is an innovative platform designed for search and discovery in the ecommerce sector, specifically engineered to enhance key performance metrics such as revenue, conversion rates, and profitability. Our proprietary search engine leverages cutting-edge transformers and generative LLMs, powering a range of functionalities from search capabilities to personalized recommendations and shopping agents. Being the largest department in our company, the engineering team has developed an unparalleled engine that has consistently outperformed competitors in A/B testing. We are dedicated to staying at the forefront of AI technology.Our infrastructure supports extreme scalability, processing over 1 billion queries daily in 150 languages across approximately 100 countries. Esteemed ecommerce giants such as Sephora, Under Armour, and Petco rely on our technology.We are a dedicated team committed to problem-solving and enhancing the experiences of our customers and colleagues. Our core values include empathy, openness, curiosity, and a focus on continuous improvement driven by meaningful metrics. We believe that empowering every team member to excel in their roles leads to exceptional outcomes.Founded in 2019 by Eli Finkelshteyn and Dan McCormick, Constructor is a U.S.-based company that continues to thrive under their leadership.SEO/GEO TeamThe objective of our team is to connect onsite product discovery with external platforms, ensuring that websites powered by Constructor are easily discoverable, accurately interpreted, and well-represented by both Google and generative engines. Our team focuses on:Establishing measurable foundations to monitor visibility, traffic sources, and performance metrics in the realms of SEO and GEO.Creating an architecture for conducting technical audits on customer websites to evaluate their optimization status and deliver actionable recommendations.Collaborating with Product teams to modify enriched content for SEO/GEO and align it with external discoverability requirements.Defining an SEO/GEO enablement layer equipped with tools, playbooks, and frameworks to implement best practices across teams and clients.Challenges You Will AddressEnhancing the current integration system to offer comprehensive data about external traffic sources.Developing new reporting and analytical tools for SEO and GEO traffic analysts.Improving the existing dashboard experience by incorporating analytics that yield insights for KPI enhancement.Integrating internal systems and developing customer-facing features based on them.

Join Version 1 as a Senior Full Stack Engineer and be part of a dynamic team that is dedicated to delivering innovative digital solutions. You will play a crucial role in the development of full-stack applications, utilizing the latest technologies in the digital, data, and cloud sectors. Your expertise will contribute to crafting scalable solutions that meet client needs.

Ebury empowers ambitious businesses to achieve global growth, and we apply the same philosophy towards our team members. We promote innovation, collaboration, and problem-solving within a culture that values belonging, support, and empowerment for everyone to succeed.If you are a collaborative individual eager to revolutionize business operations globally, we invite you to connect with us. Let's discuss how Ebury can elevate your career and help you shape the future.Senior Full-Stack Developer - FintechMálaga Office - Hybrid: 4 days in the office, 1 day remoteBecome a part of our Technology Team at Ebury’s Málaga Office.Impact-Driven Senior Full-Stack Developer Needed: Shape the Future of Our Client Platform with Your ExpertiseAre you passionate about fostering growth in the digital financial ecosystem? Do you thrive in a culture where you can take full ownership of product development and focus on results? Elevate our client trading and payments platform as a Senior Full-Stack Developer and deliver top-notch solutions to our global clients alongside our vibrant teams in South America and Europe.We seek individuals with the right attitude, a strong work ethic, and an entrepreneurial spirit who are willing to tackle challenging questions. You should be guided by data while being driven to solve customer issues. A natural curiosity and a commitment to continuous learning are essential. You should be proficient in various programming languages, frameworks, and tools, with well-informed opinions on the best solutions to address our most significant challenges.Why Join Ebury?Looking to thrive in a high-growth environment? We are in a constant state of expansion. Do you aspire to create a better world? We advocate for inclusion and stand firm against all forms of discrimination. We have zero tolerance for intolerance and celebrate the diversity that contributes to our success as a modern organization.At Ebury, you will find an internal group dedicated to discussing how to promote a diverse and inclusive workplace for all members of the Technology Team. If you’re excited about this job opportunity but feel your background doesn’t perfectly align with the job description, we encourage you to apply anyway. You might be the ideal candidate for this or other positions we have available.Prepare to Elevate Your Career:In our Tech team, your professional growth is paramount. Thanks to our career development programs, you will have the opportunity to advance your skills and expertise.

About the CompanyJoin a dynamic and innovative SaaS company that is revolutionizing the way leading consulting firms and researchers acquire insights. Our client’s state-of-the-art survey platform empowers users to swiftly craft high-quality surveys, enhance collaboration, and achieve impactful results—all while avoiding the pitfalls of outdated tools and processes. Trusted by top consultancies worldwide, they are on a mission to expand their team to develop high-value features and improve code quality.The RoleOur client is in search of a Senior Full-Stack Engineer to become a pivotal member of a small yet highly skilled engineering team. The ideal candidate is a versatile generalist with extensive expertise in TypeScript, who flourishes in an environment characterized by autonomy and minimal meetings. You will be instrumental in both developing new products and enhancing a solid existing codebase, with a focus on maintaining engineering excellence and clean coding practices.What You’ll Do Innovate and implement new features across the entire stack (frontend + backend). Work collaboratively with senior engineers, product managers, and leadership. Engage in a thorough code review process that emphasizes quality and maintainability. Take ownership of projects from conception to deployment in a remote-first, asynchronous work environment.