About the job
About the Role
Alpha Insight Inc. is hiring a Customer Service Assistant in Hartford. This position serves as the first point of contact for clients, handling questions and support requests with care. The goal: make sure every customer walks away satisfied.
What You Will Do
- Respond to customer inquiries by phone, email, or chat
- Resolve issues and address concerns promptly
- Support customers throughout their experience with Alpha Insight Inc.
- Maintain a positive and professional attitude in every interaction
Who Succeeds Here
- Enjoys helping people solve problems
- Communicates clearly and listens well
- Stays organized and focused, even when things get busy
