Alpha Insight Inc. logoAlpha Insight Inc. logo

Customer Service Assistant

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work effectively in a team as well as independently. Prior experience in customer service is a plus, but not required. Proficiency in basic computer applications and customer management systems.

About the job

About the Role

Alpha Insight Inc. is hiring a Customer Service Assistant in Hartford. This position serves as the first point of contact for clients, handling questions and support requests with care. The goal: make sure every customer walks away satisfied.

What You Will Do

  • Respond to customer inquiries by phone, email, or chat
  • Resolve issues and address concerns promptly
  • Support customers throughout their experience with Alpha Insight Inc.
  • Maintain a positive and professional attitude in every interaction

Who Succeeds Here

  • Enjoys helping people solve problems
  • Communicates clearly and listens well
  • Stays organized and focused, even when things get busy

About Alpha Insight Inc.

Alpha Insight Inc. is a leading firm dedicated to providing innovative solutions and exceptional service to our clients. We believe in fostering a collaborative work environment that encourages growth and success. Join us and be part of a team that values integrity, creativity, and excellence.

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