companyAlpha Insight Inc. logo

Customer Service Assistant

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent verbal and written communication skillsProficient in customer service software and Microsoft Office SuiteStrong problem-solving abilitiesAbility to work in a fast-paced environmentPrior experience in customer service is a plus

About the job

Alpha Insight Inc. is hiring a Customer Service Assistant in Columbus. This role supports clients by answering questions, handling support tickets, and resolving issues to keep customers satisfied.

What You Will Do

  • Respond to customer inquiries with clear, helpful communication
  • Manage and track support tickets from start to finish
  • Work with the team to find solutions that improve the customer experience

What Helps in This Role

  • Strong communication skills
  • A focus on customer needs
  • Ability to stay organized while handling multiple requests

About Alpha Insight Inc.

Alpha Insight Inc. is a leading provider of data-driven solutions aimed at helping businesses optimize their operations and customer interactions. Our commitment to innovation and excellence has established us as a trusted partner across various industries.

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