Customer Service Associate - Air Freight Logistics

Nippon Express Nederland B.V.Hoofddorp, North Holland, Netherlands

On-site Full-time

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Experience Level

Experience

Qualifications

Requirements· MBO+ working and thinking level, preferably in Logistics or Supply Chain· Full-time availability· Basic knowledge of air freight and forwarding processes· Familiarity with transport documentation and customs processes is an advantage· Experience with CargoWise is a plus· 1 – 3 years of experience in logistics, preferably in air freight forwarding· Experience in an administrative or customer service role is a plus· Proficient in Dutch and English, both spoken and writtenAdditionally, you are customer-oriented, work accurately and systematically. You handle stressful situations with ease and possess problem-solving skills. You enjoy working in a team and have a proactive work attitude.

About the job

What You Will Do
You will maintain daily contact with our customers, advising them on shipments, creatively resolving operational issues, and proactively informing customers of delays or deviations in their shipments. In addition to customer interaction, you will play a vital role in administrative handling; processing customs documentation and meticulously checking invoicing data.
You will not be working alone; you will collaborate closely with internal departments and external partners, contributing actively to achieving team objectives and KPIs.

Working Hours
As the air freight world never stands still, you will work in a shift schedule. This means you will alternate between day shifts one week and evening shifts the next, ensuring a dynamic and varied working environment.

About Nippon Express Nederland B.V.

Nippon Express Nederland is a leading logistics service provider, dedicated to connecting businesses and individuals across the globe. With a strong foundation rooted in Japanese principles and a vast international network, we pride ourselves on delivering innovative logistics solutions tailored to meet our clients' unique needs.

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Service and Maintenance Technician

Concept Elektro

Full-time|On-site|Hoofddorp, Noord-Holland, Nederland

Concept Elektro, based in Hoofddorp, delivers electrical installation services for businesses and private clients. The team designs, installs, and maintains electrical systems, security solutions, and sustainable technologies. Projects range from new construction to renovations and often involve working closely with municipalities, healthcare providers, hous…

Apr 29, 2026

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Automotive Technician in Hoofddorp

Apoint

Full-time|€2.9K/mo - €4K/mo|On-site|Hoofddorp, Noord-Holland, Nederland

What Will You DoAs an Automotive Technician at a-point in Hoofddorp, you will work daily with premier brands such as Volkswagen, Audi, SEAT, ŠKODA, and Volkswagen Commercial Vehicles. Your mission is to ensure that every vehicle leaving our workshop is fully prepared for the road. You will perform maintenance, troubleshoot issues, and replace parts ranging from brakes to timing belts. Equipped with modern diagnostic tools and supported by experienced colleagues, you will deliver high-quality workmanship that you can take pride in. As you continue to enhance your skills, we provide ample opportunities for career advancement. At a-point, you are not just building cars; you are also building your future.What We Expect from YouYou are a dedicated automotive technician with a passion for technology and a keen eye for quality. Your flexibility and precision ensure that every customer leaves our workshop satisfied. Additionally, you possess:A diploma at level 2 in Basic Vehicles and Mobile Equipment, or you are about to complete your training;A valid driver's license (Category B);Proficiency in the Dutch language, both spoken and written;If you are already an APK inspector, that is certainly an advantage!What We OfferAt a-point, we reward your dedication with excellent employment conditions and numerous opportunities for growth. As an Automotive Technician, we offer you, based on a 38-hour workweek:A salary that corresponds with your experience and knowledge, ranging from €2924.78 to €3957.05 gross per month;ADV scheme for a 40-hour workweek;192 vacation hours based on a full-time contract;Extensive training and career advancement opportunities;A contribution to your pension;A monthly contribution from PON towards your collective health insurance with ONVZ or Zilveren Kruis;An active staff association with various enjoyable team outings each year;The possibility to participate in sports activities provided by PON Fit and a diverse range of free health and wellness activities.About the OrganizationA-point is a subsidiary of Pon and an authorized dealer for the brands Volkswagen, Audi, SEAT, SKODA, and Volkswagen Commercial Vehicles. In addition to our dealership, we specialize in car rental and leasing.A-point locations can be found in and around the capital. Over 400 colleagues work from various locations in Amsterdam, Almere, and Hoofddorp.Additional InformationAt a-point, quality is our top priority, as well as customer satisfaction and employee development.

Oct 20, 2025

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Lead Automotive Technician at a-point | Hoofddorp

Apoint

Full-time|€3K/mo - €4.1K/mo|On-site|Hoofddorp, Noord-Holland, Nederland

Your RoleAs a Lead Automotive Technician at a-point Hoofddorp, you will engage daily with premier brands such as Volkswagen, Audi, SEAT, ŠKODA, and Volkswagen Commercial Vehicles, tackling complex diagnostics and repairs. With a keen eye for detail, you will swiftly and sustainably resolve issues, providing support to colleagues on challenging tasks. You will also be responsible for maintaining high-quality standards in the workshop, understanding that only the best is acceptable for our customers. Your expertise, experience, and enthusiasm will elevate both our team and the service we provide.What We Expect from YouWe are looking for a dedicated technician with a passion for quality. Your flexibility and precision will ensure that every customer leaves our workshop satisfied. Additionally, you should possess:A level 3 diploma as an Allround Vehicle Technician or be nearing completion of your studies;Experience in maintenance, repairs, and diagnostics;Knowledge of modern vehicle systems and diagnostic tools;A valid driver's license (Category B);Proficient command of the Dutch language, both spoken and written;If you are already an APK inspector, that would certainly be an advantage!

Oct 20, 2025

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Fire Alarm Systems Technician

Concept Elektro

Full-time|On-site|Hoofddorp, Noord-Holland, Nederland

Concept Elektro delivers electrical installations, security solutions, and sustainable systems for a wide range of clients in Hoofddorp and the surrounding area. Projects cover both new construction and renovations for corporations, municipalities, healthcare providers, housing associations, data centers, contractors, and private homeowners. The team values collaboration and a positive work atmosphere. Role overview The Fire Alarm Systems Technician manages projects independently from start to finish. This role involves working directly with clients such as businesses, healthcare facilities, municipalities, housing corporations, and contractors throughout the Haarlemmermeer region. What you will do Oversee the design, installation, and maintenance of fire alarm systems for various types of properties Work independently on assigned projects, ensuring timely and thorough completion Collaborate with clients and colleagues to deliver effective solutions Gain experience with related security technologies, including camera systems and access control Work environment Concept Elektro emphasizes teamwork and a supportive workplace, encouraging collaboration across all project stages.

Apr 29, 2026

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Electromechanical Technician

Concept Elektro

Full-time|On-site|Hoofddorp, Noord-Holland, Nederland

Concept Elektro delivers electrical installation services in Hoofddorp and the surrounding region. The company works with a range of clients, including municipalities, healthcare providers, housing corporations, data centers, contractors, and private individuals. Projects span both new construction and renovation, with a focus on electrical systems, security solutions, and sustainable technologies. Role overview The Electromechanical Technician position involves hands-on work across a variety of electrical and mechanical projects. Assignments may be completed independently or in collaboration with a team, depending on project needs. The work environment values teamwork and aims to create a positive atmosphere for all employees. Key responsibilities Participate in the design, installation, and maintenance of electrical systems and security solutions Work on projects for both business and individual clients, including new builds and renovations Handle fire alarm systems; training is available for those without prior experience in this area What to expect Projects are mainly based in and around Hoofddorp Opportunities to learn and develop new skills, especially related to fire alarm systems A collaborative team that values job satisfaction

Apr 29, 2026

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Service Advisor at Apoint | Hoofddorp

Apoint

Full-time|€3.2K/mo - €4.3K/mo|On-site|Hoofddorp, Noord-Holland, Nederland

What Will You DoAre you detail-oriented, possess strong communication skills, and have a knack for providing exceptional customer service? If so, this is your opportunity!At our Hoofddorp location, you will collaborate with a dedicated and experienced service team. Each day, we strive to deliver attentive, expert service with a passion for our work.As a Service Advisor, you will act as the crucial link between our customers and the workshop. You will ensure that every visit runs smoothly—from the moment the customer hands over their keys to when they leave satisfied and ready to hit the road again.Curious about your responsibilities? As a Service Advisor, you will be accountable for:Guiding the process of vehicle intake and handover;Informing customers about the necessary services, discussing quotes, and clearly coordinating scheduling and costs;Ensuring accurate invoicing and administrative processing;Actively contributing ideas for service improvements and enhancing customer satisfaction.What We Expect from YouWe seek individuals who genuinely enjoy helping customers. You blend a friendly and professional demeanor with a keen eye for detail. In a fast-paced environment, you maintain composure and ensure each customer feels heard and supported. Additionally, you will have:A minimum of a completed MBO education;Experience in a customer-facing role (experience in the automotive sector is a plus);Strong communication and administrative skills;A service-oriented and commercial mindset;Basic knowledge of automotive systems or a willingness to learn quickly.What We Offer YouAt Apoint, we reward your dedication with excellent employment conditions and ample opportunities for growth. As a Service Advisor, based on a 38-hour workweek, we offer you:A salary that aligns with your experience and expertise, ranging from €3167.98 to €4286.08 gross per month;ADV scheme for a 40-hour workweek;192 vacation hours based on a full-time contract;Extensive training and career advancement opportunities;A contribution to your pension;A monthly contribution from PON towards your collective health insurance with ONVZ or Zilveren Kruis;An active employee association with several enjoyable team outings each year;Opportunities to participate in PON Fit's sporting activities and access to various health and wellness programs.About the OrganizationA-point is dedicated to providing top-notch service and ensuring customer satisfaction is at the heart of everything we do.

Dec 31, 2025

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Senior Service Advisor in Hoofddorp

apoint

Full-time|€3.2K/mo - €4.3K/mo|On-site|Hoofddorp, Noord-Holland, Nederland

What Will You Do?Are you detail-oriented, possess exceptional communication skills, and excel at delivering a remarkable customer service experience? If so, this is your opportunity!At our Hoofddorp location, you'll collaborate with a dedicated and experienced service team. Every day, we are ready to assist our customers with care, expertise, and enjoyment in our work.As a Senior Service Advisor, you serve as the vital link between our clients and the workshop, ensuring each visit goes smoothly—from key drop-off to the moment the customer leaves satisfied.Your Responsibilities as a Senior Service Advisor Include:Guiding the intake and delivery process of vehicles;Informing customers about upcoming services, discussing quotes, and clearly coordinating planning and costs;Ensuring precise invoicing and administrative follow-up;You actively contribute ideas for service enhancements and customer satisfaction.Additionally, You Will Be Engaged In:Welcoming customers and discussing their needs;Scheduling maintenance, repairs, and inspections;Creating clear work orders for the technicians;Keeping customers updated on the progress of their service;Providing explanations regarding completed work and invoicing.What We Expect From YouYou are someone who genuinely enjoys helping customers. You combine a friendly and professional demeanor with a keen attention to detail. In a busy environment, you maintain an overview and ensure that every customer feels heard and supported. Additionally, you possess:A completed vocational education (MBO) level;Demonstrable experience as a Service Advisor or in a similar senior role within the automotive industry;Strong communication and administrative skills;A service-oriented and commercial mindset;Basic knowledge of automotive systems or a willingness to learn quickly.What We OfferAt a-point, we reward your efforts with excellent employment conditions and ample opportunities for growth. As a Service Advisor, we offer you, based on a 38-hour work week:A salary that reflects your experience and knowledge, ranging from €3,167.98 to €4,286.08 gross per month;ADV arrangement for a 40-hour work week;192 vacation hours based on full-time employment;

Apr 14, 2026

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Service Coordinator

Concept Elektro

Full-time|€3.5K/yr - €5.5K/yr|On-site|Hoofddorp, Noord-Holland, Nederland

Concept Elektro, based in Hoofddorp, delivers electrical installation services for both business and private clients. The team handles the design, installation, and maintenance of electrical systems, security solutions, and sustainable technologies. Clients include companies, municipalities, healthcare institutions, housing corporations, data centers, contractors, and individuals. Projects range from new construction to renovations, with a strong emphasis on teamwork and enjoying the work process. Role overview The Service Coordinator plays a central role in connecting clients, technicians, and colleagues. This position ensures that service and maintenance activities are well organized and that communication flows smoothly between all parties. The work is primarily office-based in Hoofddorp, with daily interaction with technicians, clients, suppliers, and occasionally certifying bodies. The focus is on maintaining structure, clarity, and high client satisfaction. What you will do Schedule and direct service technicians Receive, register, and follow up on service requests Monitor maintenance, inspections, and certification timelines Review work orders and handle administrative processes Communicate with clients about scheduling, testing, and progress updates Apply relevant standards such as NEN1010, NEN3140, NEN2535, NEN2575, and CCV Manage documentation, logs, and test reports within the systems What we offer A key role linking clients, technicians, and internal teams Competitive salary: €3,500 to €5,500 gross per month, depending on experience and education Extensive training options, including Projecting Specialist qualifications and process management diplomas Opportunities to grow into team leader or specialized contract management positions Regular team outings and Friday afternoon gatherings at the renovated Hoofddorp office 25 vacation days plus 13 ATV (additional leave) days for full-time staff Company phone, laptop or tablet, and vehicle as needed Access to VDKnaken benefits via the Alleo app, including secondary employment benefits, discounts on private insurance through Centraal Beheer, and offers from well-known brands

Apr 29, 2026

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Customer Service and Collections Representative

Hiltermann Consumentenfinancieringen

Full-time|On-site|Hoofddorp, Noord-Holland, Nederland

As a key point of contact for both customers and intermediaries, you will play a vital role in our organization. Your diverse responsibilities will include responding to customer service inquiries via phone and in writing, as well as handling various administrative tasks. You will also be responsible for managing customers with payment arrears.Taking proactive steps, you will reach out to these customers, engaging in discussions to find suitable solutions together. If a customer is uncooperative, you will initiate legal proceedings. Your friendly demeanor, excellent communication skills, and ability to manage customer interactions effectively will be essential. Moreover, you have a keen interest in personal development and enjoy contributing ideas to improve work processes.Key Responsibilities:Independently manage, assess, and process both telephone and written customer inquiries.Perform general administrative tasks, such as handling chargebacks, BKR registrations, and updating customer information.Contact customers with payment arrears to analyze their situations and collaboratively develop appropriate solutions.Initiate legal collection procedures for customers who do not cooperate in finding a suitable resolution for their payment issues.Resolve customer complaints and propose enhancements to improve the customer experience.

Jun 5, 2025

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Pest Control Service Representative - Hoofddorp

Rentokil Initial

Full-time|On-site|Hoofddorp

Join our team at Rentokil Initial as a Pest Control Service Representative in Hoofddorp! We are looking for dedicated individuals who are passionate about providing exceptional service and ensuring the highest standards of pest management for our clients. You will be responsible for conducting pest inspections, applying control measures, and advising customers on pest prevention strategies.

May 1, 2026

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Customer Service Associate - Air Freight Logistics

Nippon Express Nederland B.V.

Full-time|On-site|Hoofddorp, North Holland, Netherlands

Are you ready to elevate your career with one of the largest logistics service providers in the world? At Nippon Express Nederland, a part of the international NX Group, we bridge connections between people, businesses, and regions globally. With our Japanese roots and an expansive network spanning over 50 countries, we focus on finding solutions rather than problems. Our mission is simple: “We find the way.” Do you want to be part of a professional team that keeps the world in motion? Join us in shaping the future of air freight logistics! The Role We are seeking a Customer Service Associate for our Air Cargo Division at our Hoofddorp location. In this role, you will be responsible for the operational processing and coordination of air freight shipments (both import and export).What You Will Do You will maintain daily contact with our customers, advising them on shipments, creatively resolving operational issues, and proactively informing customers of delays or deviations in their shipments. In addition to customer interaction, you will play a vital role in administrative handling; processing customs documentation and meticulously checking invoicing data. You will not be working alone; you will collaborate closely with internal departments and external partners, contributing actively to achieving team objectives and KPIs.Working Hours As the air freight world never stands still, you will work in a shift schedule. This means you will alternate between day shifts one week and evening shifts the next, ensuring a dynamic and varied working environment.

Apr 7, 2026

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Customer Service Representative (24 - 32 Hours per Week)

Hiltermann Lease

Part-time|On-site|Hoofddorp, Noord-Holland, Nederland

Join a dynamic and rapidly growing organization that is always on the move. Are you ready to seize the opportunity to assist our clients with their inquiries and provide effective solutions? Step in and grow alongside us as a Customer Service Representative at Hiltermann Lease!About UsAt Hiltermann Lease, entrepreneurship is at the heart of our success. We continuously devise innovative ideas and leverage each other's expertise to develop optimal leasing and financing solutions. Whether it involves operational, financial, or equipment leasing, we offer a comprehensive range of services. From establishing a large fleet to leasing a forklift and creating smart digital tools, every department plays a vital role in achieving high customer satisfaction.Digitalization and innovation are essential to our mission. Alongside approximately 200 colleagues, we work on forward-thinking solutions that propel our customers forward. We believe in entrepreneurship and collaboration. In our informal and friendly organization, we work diligently and celebrate our successes together.Your RoleAs a Customer Service Representative, you will handle inquiries and requests via phone, email, and chat. Depending on the situation, you will determine whether you can resolve the issue yourself or if it needs to be escalated to a colleague. This role offers an excellent opportunity to acquire extensive knowledge about the various services we provide, enhancing your ability to engage with customers effectively.We provide a comprehensive onboarding process. In the first three weeks, you'll primarily listen in and participate in conversation training. Subsequently, you will begin taking calls under guidance.At Hiltermann Lease, there is ample room for broader development. We are constantly working to improve and digitize our processes. If you thrive on that energy, we would love to hear your ideas! The customer service department is the ideal place to get to know our company well.Customer Service TeamOur team of 16 colleagues serves as the primary point of contact for Hiltermann Lease customers. We provide support for a variety of customer inquiries. Every day is different, requiring multitasking and solution-oriented work. Entrepreneurship is central to delivering optimal service. Together, we ensure that every customer is assisted quickly and professionally.What You Can ExpectEnjoyable work is essential, and a good reward comes with it. That’s why we at Hiltermann Lease...

Jan 5, 2026

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Technical Specialist at Apoint | Hoofddorp

Apoint

Full-time|€3.3K/mo - €4.4K/mo|On-site|Hoofddorp, Noord-Holland, Nederland

Your RoleAs a Technical Specialist at Apoint in Hoofddorp, you will be the go-to expert for resolving complex technical issues. You will work with the latest models and technologies from Volkswagen, Audi, SEAT, Škoda, and Volkswagen Commercial Vehicles, ensuring that even the most intricate malfunctions are addressed effectively.With your extensive knowledge of electronics, diagnostics, and software, you will be the consultant for your colleagues and the importer in challenging situations. You will oversee the quality of work and guarantee that the workshop operates at the highest standards, elevating both the technology and the team’s performance.

Oct 20, 2025

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Technical Specialist / High Voltage Expert for Commercial Vehicles

Apoint

Full-time|On-site|Hoofddorp, Noord-Holland, Nederland

What Will You DoAre you a Technical Specialist with the ability to diagnose and resolve complex issues? At a-point, as a Technical Specialist / High Voltage Expert, you are the essential link ensuring that our vehicles are road-ready. Your focus will be on our Volkswagen Commercial Vehicles, playing a pivotal role in the maintenance and repair of both traditional and electric vehicles.In your role as Technical Specialist / HVE, you will engage in a variety of challenging tasks where your expertise is vital. This includes:Conducting maintenance, particularly on electric vehicles;Investigating and resolving complex electronic issues;Coordinating with the importer and colleagues on appropriate repair methods;Accurately documenting completed work; At a-point, you will work in a modern workshop and be part of a team of dedicated professionals. Together, you will contribute to innovative vehicles and stay updated on the latest advancements in automotive technology, especially in electric mobility. Your knowledge of cutting-edge technologies and attention to detail will ensure that every vehicle is perfectly prepared for the road. What We Expect From YouYou are a passionate automotive technician with a keen interest in cars and technology. Electric vehicles particularly pique your interest, and you keep abreast of all developments in the field. You possess a flexible mindset and are a team player who collaborates effectively to achieve the best results. Furthermore, you have:A completed education as a first automotive technician;A started or completed education as a Technical Specialist and/or High Voltage Expert (HVE);A valid driver's license B;Proficient command of the Dutch language;If you have an APK license, it is definitely an advantage. What We OfferAt a-point, hard work is rewarded. Therefore, as a Technical Specialist and/or HVE, based on a 38-hour workweek, you will receive:A competitive gross monthly salary based on your experience and education;ADV allowance for a 40-hour workweek;8% holiday pay;Good secondary employment conditions;192 vacation hours based on full-time employment, with the option to purchase extra days;Extensive training and growth opportunities;

Nov 20, 2025

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Consumer Financing Credit Approver

Hiltermann Consumentenfinancieringen

Full-time|On-site|Hoofddorp, Noord-Holland, Nederland

At Hiltermann Consumentenfinancieringen, we are shaping the financial landscape of tomorrow. Our mission is to make financing simpler, more reliable, and accessible for everyone by providing a seamless, digital, and responsible process. Join us in accelerating this journey! About Hiltermann ConsumentenfinancieringenAs a part of Hiltermann Lease Groep Holding, we envision a future where mobility is accessible to all. Our advanced technological platform facilitates easy and fully digital connections between consumers and car dealers. Within minutes, both parties can determine financing possibilities, allowing deals to be closed faster than ever. With innovative technologies such as iDIN and PSD2, we enhance the security, ease, and efficiency of the financing process. Our customers can rely on a trustworthy and entirely digital experience, which is the standard in today's world. Together, we are building the mobility of tomorrow. About the RoleAs a Credit Approver, you will play a crucial role in this transformation. You will meticulously assess applications, engage constructively, and ensure that both customers and dealers receive prompt and clear assistance. This position demands a blend of responsibility, analytical insight, and customer focus, combined with a significant degree of independence. Your Responsibilities:Independently evaluate credit applications;Conduct thorough financial risk analyses using multiple data sources and systems;Make responsible decisions balancing customer interests with organizational risk;Identify anomalies and actively collaborate with Credit Risk and Fraud teams;Determine necessary guarantees for application acceptance;Review deviation requests against our acceptance criteria.

Mar 11, 2026

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Retail Associate

Bouwmaat

Full-time|€2.4K/yr - €2.6K/yr|On-site|Hoofddorp, Noord-Holland, Nederland

Are you eager to roll up your sleeves and contribute to the daily operations of professionals in the building industry? Join us as a Retail Associate at Bouwmaat and head to work with a smile!What Will You Do?As a Retail Associate, you will be the first point of contact for our customers. Your responsibilities include:Assisting with paint mixing, cutting sheet materials, and loading products.Maintaining a tidy and organized store, including restocking shelves.Collecting and processing pick-up and delivery orders, managing returns, extra stock, and incoming goods.Your efforts will make a significant difference for the professionals who rely on our services. Whether it’s a quick order or personalized advice, you’ll be there for them!What We Offer YouAt Bouwmaat, you’ll never be stagnant. We invest in your development and job satisfaction:Growth and Development Opportunities: Various training programs with opportunities to advance to positions such as...Attractive Employment Conditions:Salary according to scale 3-4 of the Hibin collective labor agreement (€2,431.26 - €2,575.34 based on 40 hours).25 vacation days and 12 ATV days (for full-time employment).A solid pension scheme.Up to 20% discount on our product range.You’ll find yourself in a dedicated team where we collaborate and support one another. Together, we ensure you always head to work with joy!What Do You Bring?You have:A service-oriented mindset and attention to quality.Preferably experience in a logistics role (or a desire to grow in this area).A willingness to obtain a forklift or reach truck certificate.Flexible availability for different shifts, including mornings, afternoons, or occasionally on Saturdays.Where Will You Work?At Bouwmaat, we believe you perform best when you’re happy at work. That’s why we create an environment where everyone feels welcome, regardless of background or experience. We value your contributions and are eager to help you grow, both in the workplace and beyond. Through training and development opportunities, we ensure you can expand your knowledge and skills. Here, you’re not just a number, but a valued colleague making a difference. We work as a team, support each other, and together ensure customer satisfaction. Bouwmaat is the place where you can work with pride!

Mar 20, 2026

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Collections Specialist

Hiltermann Lease

Full-time|On-site|Hoofddorp, Noord-Holland, Nederland

Are you empathetic and skilled at finding solutions in challenging situations? Do you possess a strong sense of persuasion? At Hiltermann Lease, you can make a significant impact by assisting customers and maintaining a healthy portfolio. Join us and accelerate your career as a Collections Specialist! About the RoleAs a Collections Specialist, you will play a key role in minimizing financial risks, preserving customer relationships, and avoiding unnecessary collection procedures. Your primary focus will be on reaching out to customers with overdue invoices. You will utilize your strong communication skills and adapt your approach based on the situation, primarily engaging through phone calls and emails while maintaining contact with our clients to reduce and prevent arrears.You will quickly analyze situations and have a keen sense for identifying problems early, taking appropriate action as necessary. Your goal will always be to find a suitable resolution for both the customer and Hiltermann Lease. Key ResponsibilitiesServe as a point of contact for customer inquiries regarding arrears, payments, payment issues, arrangements, collections, and claims;Facilitate payment agreements where possible;Act promptly if these agreements are not honored, including initiating collection processes;Ensure accurate and proper documentation and escalate issues as needed. About the TeamYou will join a dynamic and growing Collections team of approximately 11 colleagues, where collaboration, results, and continuous improvement are at the forefront. About YouYou are comfortable picking up the phone and possess excellent communication skills, adept at steering conversations effectively. You work meticulously, are eager to learn, and understand that the right tone can motivate people to take action.Additionally, you bring:A completed MBO Level 4 education in Finance, Economics, Sales, or a related field;Proven strong communication skills, with the phone being your best friend;Empathy combined with determination and clarity;Attention to detail; every agreement you make is documented and traceable;Proficiency in Dutch and English, both spoken and written.

Jan 14, 2026

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Inside Sales Representative

Hiltermann Consumentenfinancieringen

Full-time|On-site|Hoofddorp, Noord-Holland, Nederland

About the RoleAs a key member of our support desk, you play a crucial role in the sales process. You will provide support to our outside sales account managers, serve as the primary point of contact for customers, sales partners, and dealers, and assist credit underwriters. Additionally, you will engage independently in sales conversations with potential clients. Your participation will also focus on continuously enhancing our processes to improve customer experience.In this position, you will gain exposure to various aspects of credit acceptance, online sales, dealer sales, and innovative fintech solutions. You will also receive training that will enable you to advance to the role of a fully-fledged credit underwriter or account manager in the future.Your ResponsibilitiesAct as the first point of contact for customers, intermediaries, and dealers;Support account managers with sales and marketing campaigns;Acquire and follow up on issued quotes;Assist customers in submitting their applications;Complete application files for credit acceptance;Draft and finalize contracts;Coordinate the registration and delivery of vehicles through dealers;Conduct integrity checks and reviews on dealers and partners.

Jun 5, 2025

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Sales Associate at Wibra | Hoofddorp

Wibra

Part-time|On-site|Hoofddorp, Noord-Holland, Nederland

About the Role Wibra in Hoofddorp is looking for a Sales Associate who takes pride in keeping shelves stocked and helping customers find what they need. This role suits someone who pays attention to detail and enjoys working as part of a team focused on great service. What You Will Do Start each day with a team meeting to review plans and tasks. Unpack new shipments and arrange promotional items so they stand out. Assist customers on the shop floor and at checkout. Handle transactions and keep the checkout area tidy. Restock bags and supplies as needed. Help keep the store clean and organized throughout the day. What to Expect Every day brings something different, from new products to busy moments at the register. Teamwork is central, and everyone works together to create a welcoming store for customers. Contributions are valued, and there is always an opportunity to make a positive impact.

Apr 17, 2026

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Food & Beverage Catering Team Member

WSH Group

Full-time|On-site|Hoofddorp

About the Role WSH Group is hiring a Food & Beverage Catering Team Member in Hoofddorp. This position supports catering events by serving guests and helping create a welcoming atmosphere. Each team member plays a key part in making sure customers enjoy their experience from start to finish. What You Will Do Deliver attentive service to guests at catering events Work closely with colleagues to ensure smooth event operations Support a positive and memorable experience for every customer Who We’re Looking For Enjoys working with others and values teamwork Brings energy and dedication to each shift Comfortable in a busy setting and focused on quality service

Apr 14, 2026

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Customer Service Associate - Air Freight Logistics

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