Customer Service Associate at Playtech | Sofia

Your impactful role. In this position, you will...Facilitate month-end and year-end closing activities by conducting cost reconciliations, applying cost allocation principles in SAP, and scrutinizing Trial Balance, Profit and Loss, and Balance Sheet.Contribute to the preparation of monthly, quarterly, and annual Group reports in accordance with Group standar…

Your impactful role. As a Senior Database Administrator, you will...Oversee the daily operations of Playtech's global database platform, from initial setup to advanced tool development.Manage high-volume databases within a complex ecosystem with numerous interdependencies.Strategically plan and implement database administration tasks to ensure peak stability and availability.Install and upgrade databases along with high-availability solutions.Create automation, monitoring, and other tools to streamline processes.Join an on-call rotation to address database-related production incidents promptly.

As a Compliance Officer at Playtech, you will play a crucial role in ensuring that our operations adhere to all regulatory requirements. You will be responsible for monitoring compliance processes, conducting audits, and providing guidance on compliance-related matters. Your expertise will help us maintain the highest standards of integrity and transparency in our business dealings.

Role Overview Playtech is looking for a Monitoring Specialist in Sofia to help maintain the stability and performance of company systems. This role focuses on real-time monitoring and analysis of system performance. What You Will Do Monitor system health and performance using internal tools Analyze data to detect irregularities or issues Work with teams across the company to address and resolve problems quickly Proactively identify potential risks to system stability

About the Role Playtech is looking for a Senior DevOps Engineer to join the team in Sofia. This position focuses on building and maintaining scalable infrastructure, supporting high availability, and streamlining continuous integration and deployment pipelines. What You Will Do Design and implement infrastructure that can grow with business needs Maintain systems for high availability and reliability Optimize CI/CD processes to improve software delivery Work closely with teams across development, QA, and operations to improve the software development lifecycle Contribute to the efficiency and stability of Playtech’s operations Location This role is based in Sofia.

Join Playtech as a Java Architect and play a pivotal role in shaping our software architecture. You will be responsible for designing scalable and efficient systems, collaborating closely with cross-functional teams, and ensuring the highest quality of code and performance. If you are passionate about technology and eager to make an impact in the gaming industry, we want to hear from you!

Your Impactful Mission: As a Network Operations Manager, you will...Provide leadership with vision and operational oversightOversee, mentor, and develop two distinct network teams: Network Operations & Network Automation.Establish strategic direction and a long-term vision for network operations that aligns with product priorities and business objectives.Encourage a high-trust, high-performance culture emphasizing operational excellence, accountability, and ongoing learning.Ensure resilient, secure, and highly available network operationsManage daily operations across globally distributed network environments that support mission-critical services.Take ownership of incident management, including queue health, prioritization, escalation pathways, and the complete lifecycle of network incidents.Lead major incident responses, triage, decision-making, and cross-team coordination in alignment with Playtech’s Critical Incident Management framework.Guarantee that infrastructure is audit-ready, secure, maintained, monitored, and thoroughly documented.Design, innovate, and enhance the network architectureDirect the design and deployment of robust, secure, fault-tolerant global network solutions.Enforce and uphold network security standards including firewalls, segmentation, access controls, and encryption.Implement and enhance monitoring & alerting frameworks to improve visibility and reduce Mean Time to Recovery (MTTR).Scale operations through automation, Infrastructure-as-Code, and NetDevOps practicesPromote modern Network Automation, Infrastructure-as-Code, and API-driven operations.Establish consistent change management processes utilizing automation to minimize toil and operational risk.Collaborate with Platform, Security, and Infrastructure Engineering teams to develop standardized deployments, templates, and CI/CD-style network change pipelines.Engage and collaborate across the organizationWork in close partnership with senior leadership.Manage vendor relationships, operational budgets, and technology procurement initiatives.Effectively communicate intricate network topics to both technical and non-technical stakeholders.

Join Playtech as a Customer Service Associate in Sofia and become a vital part of our dynamic customer support team. In this role, you will have the opportunity to assist customers with inquiries, resolve issues, and provide exceptional service that enhances their experience with our products. We are looking for enthusiastic individuals who are passionate about helping others and are eager to learn and grow within the company.

About the Role Playtech is looking for a Customer Service Associate to join the team in Sofia. This position focuses on supporting customers by handling inquiries, resolving problems, and making sure clients receive attentive service. What You Will Do Respond to customer questions and requests Help resolve issues in a timely, friendly manner Maintain a high standard of service for every client Who We’re Looking For Enthusiastic and positive attitude Interest in helping others and creating good customer experiences If you enjoy working with people and want to make a difference for customers, consider joining Playtech in Sofia.

Role overview The Risk Management and Payments Specialist at Playtech works to ensure payment systems remain reliable and secure. This role combines risk analysis with direct support for payment operations, playing a key part in both prevention and resolution of payment-related issues. Main responsibilities Analyze risks associated with payment processing Take action to reduce or address identified risks Assist customers who encounter payment issues Help maintain the ongoing stability and security of payment systems Location This role is based in Sofia.

Playtech seeks a Senior FX Artist in Sofia to design and implement visual effects for its gaming products. This position centers on crafting effects that enhance gameplay and keep players engaged throughout their experience. Key responsibilities Collaborate with game designers and developers to build and refine visual effects for new and existing titles Contribute creative ideas to improve the overall look and feel of each game Develop effects that support both gameplay mechanics and narrative elements Team environment Work as part of a collaborative team that values creativity and technical expertise. The group is committed to advancing visual storytelling with every project.

At MariaDB, we are revolutionizing the way the world interacts with data. Our database technology underpins essential applications that millions use daily, from banking transactions to online shopping. Trusted by 75% of Fortune 500 companies, MariaDB connects billions of people across diverse sectors, making it the database of choice for modern application development.Exciting OpportunityWe invite a dynamic Senior Accountant to become an integral part of our expanding finance and accounting team. This role is pivotal in managing the monthly and year-end closing processes, guaranteeing the precision and promptness of all financial reports. The Senior Accountant will also oversee payroll processing and accurately book all payroll-related journal entries. The ideal candidate will possess a robust understanding of GAAP, outstanding analytical capabilities, and a successful history of managing intricate accounting tasks. You will enjoy comprehensive exposure to the Company’s full-cycle accounting processes and will support the Senior Corporate Accounting Manager. This is a fantastic opportunity for those eager to elevate their accounting career.

Join Playtech, a leading gaming technology company, as a Product Operations Manager. In this pivotal role, you will oversee operational aspects of our product development lifecycle, ensuring that our products meet the highest standards of quality and performance. You will collaborate with cross-functional teams to streamline processes, enhance product delivery, and drive customer satisfaction.

Join Playtech, a leading global gaming technology company, as a System Administrator. In this pivotal role, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring system stability, and providing top-tier support to our users. You will work with a dynamic team of IT professionals to implement solutions that enhance operational efficiency and security.

Join Playtech as a Customer Service Associate and become a vital part of our dynamic team in Sofia! In this role, you will be responsible for providing exceptional customer support, assisting clients with inquiries, and ensuring a high level of customer satisfaction. We are looking for enthusiastic individuals who can thrive in a fast-paced environment and are eager to contribute to the success of our company.

Join Playtech as a Mathematics Quality Assurance Specialist, where you will play a crucial role in ensuring the quality and accuracy of our mathematical algorithms and models. You will collaborate with a dynamic team of researchers and developers to conduct thorough testing and validation of mathematical processes. Your keen attention to detail will help us maintain the highest standards of quality in our gaming products.

Playtech seeks a Creative Game Artist in Sofia to design and produce visual assets that capture players’ attention. The role covers the entire creative journey, from initial sketches through to polished, in-game artwork. Key responsibilities Design original assets for games, such as characters, backgrounds, and user interface elements Work closely with fellow artists and developers, turning concepts into final products Influence the visual style and atmosphere of new gaming projects Offer creative ideas throughout the process, from brainstorming sessions to implementation Location This role is based in Sofia.

Role Overview Playtech is hiring an Onboarding Manager in Sofia. This role focuses on guiding new clients through their first steps with the company, making sure their transition is seamless and well-supported. What You Will Do Oversee the entire onboarding process for new clients Work closely with teams across the business to coordinate onboarding activities Look for ways to improve the customer experience during onboarding About Playtech Playtech is a recognized name in gaming and software development. The company values collaboration and aims to deliver strong experiences for its clients and partners.

Role overview Playtech is looking for a Technical Delivery Specialist to join its Customer Support team in Sofia. The role centers on providing technical support and assisting clients with resolving their issues quickly and effectively. Building lasting client relationships and communicating clearly are key parts of this position. What you will do Provide technical support to clients, responding to their questions and technical concerns Collaborate with customers to help ensure their satisfaction Share solutions and updates in a clear and professional manner Troubleshoot and resolve technical problems as they come up Requirements Interest in technology and customer service Strong communication and problem-solving abilities Enjoyment of helping others and working as part of a team This position is based in Sofia and involves supporting Playtech’s clients directly as part of a collaborative team.

Join our dynamic team at Playtech as a Game Artist, where you'll have the opportunity to unleash your creativity and design captivating visual experiences for our gaming platforms. We are looking for a talented individual who is passionate about gaming and eager to contribute to the development of innovative games that engage players worldwide.As a Game Artist, you will collaborate closely with game designers and developers to create stunning graphics, character designs, and animations. Your artistic vision will help shape the overall aesthetic and gameplay experience, ensuring our titles stand out in a competitive market.