Customer Service Consultant - Major Telecom Client

SutherlandAlexandria

Remote Full-time

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Experience Level

Entry Level

Qualifications

To excel in this role, you should possess:Strong communication skills, both verbal and written. A customer-centric mindset and a passion for helping others. Ability to navigate complex systems and tools. Prior experience in customer service is preferred, but we welcome enthusiastic candidates who are eager to learn. Flexibility to work various shifts as required.

About the job

Join our dynamic team as a Customer Service Consultant for one of the largest telecom accounts in the industry! In this role, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries with efficiency and professionalism.

Your primary responsibilities will include assisting customers with their queries, guiding them through our product offerings, and ensuring their overall satisfaction. You will work in a collaborative environment where your contributions will be valued and recognized.

About Sutherland

Sutherland is a global leader in customer experience management. We pride ourselves on delivering innovative solutions that enhance customer engagement and drive business results for our clients. Our team is dedicated to fostering an inclusive and supportive workplace where every member can thrive.

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